I guess in today's world we are no longer allowed to question fraudulent charges on our cc. And it wasn't even a renewal, my account was magically upgraded to a plan with a monthly fee. It was for the longest time under the free plan....
unauthorized charge to my cc
I would like to inform you that your FreedomPop account has been canceled due to a dispute that you have filed with your financial institution regarding charges on your FreedomPop account. I have viewed your account associated with email address
@gmail.com. Upon checking, I have noticed that on January 22, 2018, you have filed a dispute with your financial institution regarding a charge in the amount of $22.29. The charge in question was due to renewal. Unfortunately, due to this dispute, I will not be able to make any changes to your account. FreedomPop's policy states that if a customer has concerns with billing, shipping or tech-related issues to please contact our customer support team for assistance before contacting your financial institution to receive proper assistance and to avoid account cancellation. Should you have additional questions, please feel free to respond to this incident and we will be more than happy to assist you. Please also be sure to visit our online Self-Help Knowledge Base at https://support.freedompop.com
and our FreedomPop Forums athttps://forums.freedompop.com [freedompop.com].