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asus rebates taking forever?

1,550 7,476 March 23, 2018 at 01:19 AM
Anyone elses asus rebates through 4myrebate taking forever?

all of my rebates from black friday have gone through, except those from asus (and are tracked through asus.4myrebate.com). Those are all approved since December but payment isn't even being processed

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#2
same here
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#3
Quote from Exastify
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Anyone elses asus rebates through 4myrebate taking forever?

all of my rebates from black friday have gone through, except those from asus (and are tracked through asus.4myrebate.com). Those are all approved since December but payment isn't even being processed
I had Asus rebates approved on June 17th, 2017 that took until January 28th, 2018 to receive. Zalman and Patriot rebates take pretty long too. You will probably be waiting a few months. You can call to escalate, but there's no guarantee they will do anything to force the payment to process
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#4
I got an approval email on 1/14/2018, but now my status shows declined. I'm certain I submitted it correctly. I'm irate, but their call center is closed now.
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Last edited by Vapno March 27, 2018 at 03:21 PM.
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#5
any updates on getting the rebates from these scumbags?

all this over $10 asus?
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No, just more excuses. I only got one $10 rebate so didn't try to escalate yet.
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I am expecting a rebate from Asus but after waiting the 8-10 weeks I called to find out what was going on. I was told the rebate center closed and a new rebate center took it over and now have to wait an additional 6-8 weeks. Would have been nice if they sent an e-mail saying this but I got nothing. Very unprofessional.
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Quote from MarkP2895
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I am expecting a rebate from Asus but after waiting the 8-10 weeks I called to find out what was going on. I was told the rebate center closed and a new rebate center took it over and now have to wait an additional 6-8 weeks. Would have been nice if they sent an e-mail saying this but I got nothing. Very unprofessional.
Approved 3/3/2018 - Called mid May, and he said another week or 2... 2 months later and still nothing. F Asus!
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#9
I received an email saying that they would process the rebates in house and it would take 4-6 weeks to do so.
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#10
I currently am waiting on two ASUS rebates totalling $150. They were accepted and approved 20 weeks ago.

Yup, you read that right I've been waiting 20 WEEKS!

It's bad enough they lie to you on the rebate form by saying, allow 6 to 8 weeks to receive your rebate after approval. When you contact them after waiting 10 weeks, they're respectful and all apologetic, but then lie to you again by saying they will escalate the case and expedite delivery. But 8 weeks go by and there's still no rebate. My last two email inquiries went completely ignored. I tried calling, but after waiting on hold for 20 minutes, I hung up.

ASUS products are among the best. But, ASUS rebate fulfillment sucks, ASUS warranty service sucks, and ASUS customer service sucks Mad
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Quote from xenocryst
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I currently am waiting on two ASUS rebates totalling $150. They were accepted and approved 20 weeks ago.

Yup, you read that right I've been waiting 20 WEEKS!

It's bad enough they lie to you on the rebate form by saying, allow 6 to 8 weeks to receive your rebate after approval. When you contact them after waiting 10 weeks, they're respectful and all apologetic, but then lie to you again by saying they will escalate the case and expedite delivery. But 8 weeks go by and there's still no rebate. My last two email inquiries went completely ignored. I tried calling, but after waiting on hold for 20 minutes, I hung up.

ASUS products are among the best. But, ASUS rebate fulfillment sucks, ASUS warranty service sucks, and ASUS customer service sucks Mad
I have 2 Asus rebates that were approved on 3/30/18. 4 months later they still haven't been mailed. I just called today (7/27) and they told me that my rebates should mail out around 8/30, which would be around 22 weeks if it actually happens. I fully expect to call them in a month and they tell me the same story.
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#12
Called today 8/13/18, they said they just took over in July and they have no idea when rebates will be approved and sent out. bla...bla...bla... WTF Asus? Mine was "approved" on 3/3/2018.
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#13
Payment processing on 8/16 so there is hope.
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#14
Quote from Andy11
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Payment processing on 8/16 so there is hope.
Same for me: 8/16/2018 Payment Processing
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#15
Received an e-mail on 8/24/2018:

Dear Jon Doe,

We are pleased to inform you that your MasterCard® in the amount of $XX.00 was sent. You should receive your payment within 5-7 Business Days.
Thank you for being a valued ASUS customer. We greatly appreciate your business!.

ASUS Reward Center

[ Received the rebate on 8/27/2018 ]
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Last edited by Firebird72 August 28, 2018 at 09:14 AM.
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