Last Edited by FreedomPop
April 30, 2018
What's the deal?
100% FREE mobile phone service with free voice, text, and data w/Samsung Galaxy S4, ONLY $55.99+ free shipping! With no contracts or cancellation fees, you can choose from a variety of flexible and affordable prepaid plans.
13 megapixel; Auto Focus camera with Flash & Zero Shutter Lag, BIS.
2 megapixel front camera, Full HD recording @30fps with Zero Shutter Lag, BIS
5 inch Full HD Super AMOLED (1920 × 1080) display, 441 ppi
16GB of Internal Memory
MicroSD slot (up to 64GB)
Micro-USB (5-pin micro-USB)
Do I need to activate it?
Yes! Once you have received your device, please visit www.freedompop.com/active to activate your Samsung Galaxy S4.
What's Safety Mode?
FreedomPop offers a new service called Safety Mode for $6.99 per month. With this service, you will get a one time addition of 500 MBs of data -- added immediately to your account -- plus an additional 10% of data each month. You can also enable or disable Top Ups at any time. For more information please visit the following support article https://support.freedompop.com/ap...ety%20mode
Can I port in my current phone number to FreedomPop?
Yes! You will first need to choose a new number and if desired to port in a phone number from another carrier please refer to the following support article: https://support.freedompop.com/ap...e%20number
Please Note: There is a $9.99 fee to port in a number.
Why was I charged $0.01?
We strive to offer a low cost mobile phone alternative to larger carriers. After downgrading to our basic plan, a $0.01 charge can be applied, please refer to our Service Plans Terms agreement[freedompop.com] under "Active and Suspended Broadband and Phone Service".
What about the Basic Plan?
We will always offer our basic plan. Downgrade directly from your FreedomPop account page anytime once your device ships and your service is activated.
Please Note!When downgrading to the basic plan, an account balance of $2 is required to protect from fraud and leakage, as data usage can be delayed up to 3 hours. There is a pop-up alert before to confirm a $15 charge to add credit into your account. Downgrade is not complete until the pop-up is accepted.
Learn more here - https://support.freedompop.com/ap...#downgrade
You can earn additional free data each month by connecting with friends on FreedomPop! You'll earn 50MB of additional data for every friend that joins our service per month, up to a maximum of 500MB per month. Both your account and your friend's account must be active. If either account is dormant, sharing data will not work.
You can also share data between friend accounts (a maximum of 500MB, and 100MB with each friend). The account sharing data must be an active one. If the account is inactive it cannot share data with any friends and data cannot be requested of that account.
Please Note: If you have already received 500MB of data -- either from the automatic Freedom Friends function that gives you 50MB per friend or from data that has been shared with you-you will not be able to accumulate more data from Friends. Please refer to the following support article for more information regarding Freedom Friends: https://support.freedompop.com/ap...86/kw/data
Have an Account or Billing Issue?
We encourage all our users to come to us first to see if we can explain any charge or resolve any billing issue before further escalation.
How do I cancel my subscription?
You can cancel your subscription by logging into your account with your email and password. If you have multiple Phone, SIMs or Hotspots under the same email account, make sure you are logged into the correct device that you want to cancel. Please refer to this support article for more information: https://support.freedompop.com/ap...cel#online