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Staples does not accept their GC online.

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Staples does not accept their GC online . Their website said "You can redeem the full value of this gift card immediately in any of our US Staples retail locations. Click here to find a store nearest to you"

You cannot check balance online either.

It has been over a week already.
This is my advice, If you still have their GC, please use them instore ASAP before it is too late.
Created 06-02-2018 at 11:11 AM by wahooo12345
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Joined Nov 2004
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#2
Quote from wahooo12345
:
Staples does not accept their GC online . Their website said "You can redeem the full value of this gift card immediately in any of our US Staples retail locations. Click here to find a store nearest to you"

You cannot check balance online either.

It has been over a week already.
This is my advice, If you still have their GC, please use them instore ASAP before it is too late.
I have some physical Staples GCs and trying to use the numbers w/PIN doesn't work online or in-store (without the card).

Although the back of the card says it is valid "at Staples US Retail Stores and Staples.com", it seems like if it is a physical it is only good by swiping. Doesn't make it fair but could be a fraud prevention.

Would be nice to figure out a way around this limitation.
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#3
On the back of my GCs, it clearly stated that it will work online.
Now I cannot even check the balance.
It sucks because I cannot use my online coupon with my GCs anymore.
They were working couple months ago.

This is exactly what happened to my Toysrus GC. I cannot use them online or check balance online before they are going out of business.
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#4
Quote from AzLarry
:
I have some physical Staples GCs and trying to use the numbers w/PIN doesn't work online or in-store (without the card).

Although the back of the card says it is valid "at Staples US Retail Stores and Staples.com", it seems like if it is a physical it is only good by swiping. Doesn't make it fair but could be a fraud prevention.

Would be nice to figure out a way around this limitation.
Quote from wahooo12345
:
On the back of my GCs, it clearly stated that it will work online.
Now I cannot even check the balance.
It sucks because I cannot use my online coupon with my GCs anymore.
They were working couple months ago.

This is exactly what happened to my Toysrus GC. I cannot use them online or check balance online before they are going out of business.
Are you able to check the balance online? If not, the problems are likely related to this...
https://slickdeals.net/f/11536363-psa-many-staples-gift-cards-frozen?v=1&src=SiteSearch
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#5
Staples is going under and soon

Surprised kmart is still around
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#6
I got this error now when I was trying to check balance:

HTTP Error 403: The service you requested is restricted
The service you requested is restricted and not available to your browser
The restriction can be based on your IP-address, hostname, browser software, time-of-day or other variables. Most likely you requested a service that was made available to a restricted subnet.
--------------------------------------------------------------------------------

It has been like this three days. Are they going out of business?
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#7
Quote from wahooo12345
:
It has been like this three days. Are they going out of business?
No. Call this number between 8-5 EST Staples Office of President 1-800-338-0252
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#8
I read another thread you posted. This problem started on late April. Today is June 5.
I guess many people already called.

I still have 10 GC (few hundreds dollars worth total)

I will definitely call them this week
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#9
Quote from wahooo12345
:
On the back of my GCs, it clearly stated that it will work online.
Now I cannot even check the balance.
It sucks because I cannot use my online coupon with my GCs anymore.
They were working couple months ago.

This is exactly what happened to my Toysrus GC. I cannot use them online or check balance online before they are going out of business.

for online only coupons you have two possible workarounds one both sadly are in store one talk to a manager about overiding the coupon to be used in store since gift card is not able to be used online when it should be 2nd and prolly easier route is using the kiosk in store to place order and adding coupon to order on the kiosk and than paying at checkout with gift cards at the register but still annoying as hell having to walk into the store to do it this way but def make sure the card is active sounds like it might be frozen
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#10
Today is Sept 17 2018.
None of my physical Staples GC are working online. It has been several months.

If Staples does not have problems internally, they should have fixed it by now.
There are two possible cases:
1. Staples may be going out of business soon
2. Staples may do this on purpose

Many people have to call the president office to beg them to replace the GC. This is not something a consumer should do.
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Last edited by wahooo12345 September 17, 2018 at 07:20 PM.
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