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PSA/YMMV: Check your email and Dunkin’ Donuts Rewards accounts for free beverage as an apology for accidental emails sent

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Someone posted a few days ago about receiving multiple emails from Dunkin, the thread can be found here:

https://slickdeals.net/share/iphone_app/t/11670275

As an apology, Dunkin added a free beverage to my account and sent me an email.

Check your accounts to see if you got one as well!

I'm on mobile but will try to add a screenshot of the email later. Email title is, "We apologize for all the emails on Tuesday."
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Created 06-07-2018 at 12:30 PM by wolfie14
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This comment has been rated as unhelpful by Slickdeals users
Joined Apr 2010
L7: Teacher
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#2
They changed the expiration date on some of the free beverage to 6-6-18. Can those still be used, or would I be charged if I try to use them?
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Joined Jul 2012
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#3
We should try to use the ones in the email since they removed it from the app the codes should still work unless they deactivated/expired out all the codes.
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Joined May 2007
L6: Expert
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#4
Is Dunkin's marketing always this bad? I redeemed 3x Tmo Dunkin rewards and can't combine them. They're saying they're registered to another Dunkin acct... which if that's the case, why are they in my account?
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#5
Quote from fyreboltx
:
Is Dunkin's marketing always this bad? I redeemed 3x Tmo Dunkin rewards and can't combine them. They're saying they're registered to another Dunkin acct... which if that's the case, why are they in my account?
yes they really suck.
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Joined Dec 2010
L4: Apprentice
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#6
I had 5 free beverages in the app. I redeemed one earlier and 3 disappeared. I now only have 2 in my account even though I only redeemed one. I wonder if they removed the duplicates and gave one free to everyone? But somehow I still have two
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#7
Quote from mmikeee
:
I had 5 free beverages in the app. I redeemed one earlier and 3 disappeared. I now only have 2 in my account even though I only redeemed one. I wonder if they removed the duplicates and gave one free to everyone? But somehow I still have two
Are you sure you didn't have one from before? I wanted to try and use the codes from the email to see if they still work even if they removed them from the app
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#8
Quote from madmoney1
:
They changed the expiration date on some of the free beverage to 6-6-18. Can those still be used, or would I be charged if I try to use them?
It doesn't work, I'm on hold with customer service now because it looks like it's working and even says it applied to the order but you still get charged full price.

Don't bother trying you'll just end up paying for the drink.
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Joined Jun 2012
L3: Novice
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#9
got a free drink in my app!

On Tuesday, you may have received several identical emails from us regarding a free beverage reward. We apologize! Rewarding our members is always exciting and we hit send a few times too many. Since these emails were sent in error, we've left a courtesy reward in your account for you to enjoy. Thanks for choosing Dunkin' and enjoy your free beverage reward!
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Joined Jul 2014
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#10
Nothing in either one of my accounts. Congrats to you!
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Joined Jan 2014
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#11
Maybe it's ur birthday reward... happy birthday!!!!
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Joined Jun 2007
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#12
Quote from Sakosita
:
got a free drink in my app!

On Tuesday, you may have received several identical emails from us regarding a free beverage reward. We apologize! Rewarding our members is always exciting and we hit send a few times too many. Since these emails were sent in error, we've left a courtesy reward in your account for you to enjoy. Thanks for choosing Dunkin' and enjoy your free beverage reward!
I got 62 emails and I tried one that day but it didn't work.
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Joined Dec 2006
L9: Master
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#13
I see two with 6/6 as the date as well? Can it be scanned in store?
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Joined Aug 2007
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#14
They took away 1 of my 2, too. laugh out loud I'm okay with one I guess. Frown
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Joined Dec 2006
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#15
Better check my older accounts for this, only see my birthday drink in my new account!
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