Forum Thread

Deal Alert Emails No Longer Working?

12,268 34,193 June 11, 2018 at 01:21 PM
Does anyone else no longer get emails when one of their deal alerts gets triggered?

I triple checked and I definitely have my account set up properly where I should get email notifications on my deal alerts, but have not received an email in a while. I do still get the pop-up notification and private message, but don't get the email.


TIA

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#2
I haven't received any "ratings only" (fire 1) deal alerts via e-mail. Just keyword searches.
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#3
I am not getting emails for my subscribed threads or for my deal alerts. It just started today.
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Bean bandit
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#4
We found an issue today that may have affected some deal alert emails. Can you let me know if you start getting them again, or if they aren't sending still. thanks
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Bean bandit
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#5
Apologies that you will get them all at once
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#6
Quote from thebritishguy
:
We found an issue today that may have affected some deal alert emails. Can you let me know if you start getting them again, or if they aren't sending still. thanks
Quote from thebritishguy
:
Apologies that you will get them all at once
Thank you! They just started showing up now. Like you said, all at once and from about 12 hours ago!
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#7
Quote from thebritishguy
:
Apologies that you will get them all at once
Thank you for looking in to it.

I'm still not getting any alerts (I do get the newsletters).

Just now I checked all my alert options (email, PM, pop-up etc.) and Re saved them to see if that may help.
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