Forum Thread

Stopped receiving Deal Alerts

3 10 June 21, 2018 at 08:01 AM
Does anyone know why this could be happening?

The last daily Deal Alerts Summary I received was on May 07, 2018.

I've checked spam setting and my filters and neither are interfering.

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#2
Quote from diegosa22
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Does anyone know why this could be happening?

The last daily Deal Alerts Summary I received was on May 07, 2018.

I've checked spam setting and my filters and neither are interfering.
I'm not getting any of my deal alerts either. I don't believe it's an issue with the way you have it set up as it seems many people here are having email alert issues based on other comments I've read.
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#3
Quote from diegosa22
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Does anyone know why this could be happening?

The last daily Deal Alerts Summary I received was on May 07, 2018.

I've checked spam setting and my filters and neither are interfering.
Hi diegosa22. If you have any instant Deal Alerts set up, are you still receiving alerts from those? Also, are you receiving other emails from Slickdeals like the newsletter, etc?
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#4
Quote from diegosa22
:
Does anyone know why this could be happening?

The last daily Deal Alerts Summary I received was on May 07, 2018.

I've checked spam setting and my filters and neither are interfering.
Hey diegosa22,

Thanks for reaching out with your issue. We are looking into why you stopped receiving your daily Deal Alert alerts and will update this thread after we spend a little more time on it. We don't suspect it's an issue that's affecting everyone because we are still receiving our daily Deal Alert emails.
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#5
Quote from Shorted
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Hi diegosa22. If you have any instant Deal Alerts set up, are you still receiving alerts from those? Also, are you receiving other emails from Slickdeals like the newsletter, etc?
Yes, and yes. I still receive instant alerts on my phone, as well as other slickdeals emails. It's just the daily summary email that I have stopped receiving and I miss it dearly.
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#6
Quote from swongskw
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Hey diegosa22,

Thanks for reaching out with your issue. We are looking into why you stopped receiving your daily Deal Alert alerts and will update this thread after we spend a little more time on it. We don't suspect it's an issue that's affecting everyone because we are still receiving our daily Deal Alert emails.
Thank you! #blessed
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#7
Quote from Shorted
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Hi diegosa22. If you have any instant Deal Alerts set up, are you still receiving alerts from those? Also, are you receiving other emails from Slickdeals like the newsletter, etc?
I have several instant deal alerts which I am still receiving all my on-site notifications (i.e. PM's & pop-up notifications), but I am not receiving any email notifications at all.


Do you by any chance know why I'm not getting any deal alert emails? I am getting the slickdeals daily newsletter email.


Thanks
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#8
I came here about to post the same thing. I'm getting no alerts anymore of any type, no daily, and no instant. I had to turn off mobile because I was getting more notifications than I asked for, that was irritating. I went to my alerts page to change some settings and noticed that the notification types on the right of the alert no longer match the options you pick when editing. It's like it matches the previous ones you chose.
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#9
Quote from playalien
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I came here about to post the same thing. I'm getting no alerts anymore of any type, no daily, and no instant. I had to turn off mobile because I was getting more notifications than I asked for, that was irritating. I went to my alerts page to change some settings and noticed that the notification types on the right of the alert no longer match the options you pick when editing. It's like it matches the previous ones you chose.
You have mobile alerts enabled for your dealalerts, and emails disabled.
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#10
Quote from cgrady
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You have mobile alerts enabled for your dealalerts, and emails disabled.
Once you said that I noticed that the dull green is active and the bright white is inactive. Totally got me confused. Thanks.
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