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Keyboard Service Program for MacBook (2015-2017) and MacBook Pro (2016-2017) & Refund for Prior Paid Service @ Apple
Quote :If you believe your MacBook or MacBook Pro was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.
The program covers eligible MacBook and MacBook Pro models for 4 years after the first retail sale of the unit.
Apple has determined that a small percentage of the keyboards in certain MacBook and MacBook Pro models may exhibit one or more of the following behaviors:
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
Please choose one of the options below for service. Your MacBook or MacBook Pro will be examined prior to any service to verify that it is eligible for this program.
The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The service turn-around time may vary depending upon the type of service and availability of replacement parts.
Note: If your MacBook or MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
This worldwide Apple program does not extend the standard warranty coverage of your MacBook or MacBook Pro.
Created 06-22-2018 at 07:17 PM by Detective_Pikachu
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Last Edited by rsvpd June 23, 2018 at 08:36 AM
this may be 'old' news for some, but there is a repair program (not publicly advertised by Apple) to address the defective anti-reflective coating issues on the displays for MacBook and Macbook Pro.
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