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tablet recommendation for non-tech person

503 54 July 23, 2018 at 08:42 AM
I have an elderly colleague of mine (a longtime volunteer at our org) that asked me for tablet recommendation.

I am often helping him with stuff like his laptop and printers so I'd like to reduce the amount of troubleshooting I have to do. Should I recommend him an ipad mini? I'm an android user and my assumption is that ios is easier and perhaps he can bug the genius bar whenever there are issues.

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#2
Quote from br1ckhouse
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I have an elderly colleague of mine (a longtime volunteer at our org) that asked me for tablet recommendation.

I am often helping him with stuff like his laptop and printers so I'd like to reduce the amount of troubleshooting I have to do. Should I recommend him an ipad mini? I'm an android user and my assumption is that ios is easier and perhaps he can bug the genius bar whenever there are issues.
How about a full-sized iPad? Not a Pro... the latest 9.7" model [apple.com].

I think mini could be hard for an elderly person to see and manipulate. I love my mini, but they haven't been updated in forever (and may soon be discontinued). The current iPad is pretty darn cheap even compared to the refurbished Mini 4, and offers a bigger screen.

But yes, as an Android phone user and Windows PC user, get this person an iPad. You could go with a Fire tablet and get some of the same benefits of support and a walled-garden, but honestly an iPad is just easiest in a "gift and forget" situation. They may appreciate being able to use things like FaceTime or iCloud photo albums with family members, and while there are alternatives for Android, it can be frustrating trying to explain to someone else why "this is better, see?"
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Last edited by dukeblue219 July 23, 2018 at 11:15 AM.
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#3
I disagree...they are not simpler because they are dumbed down. The are just more expensive lol. It does not take a genius (no pun intended) to work or maintain Android on a tablet anymore than it does on a phone. Pretty much takes care of itself. Android tablets will offer many more varieties and price points as well and you do not need to go run to the Apple store every time something goes wrong (which is not often). Plus why would you inflict Apple on a friend lol?


My 2 cents.
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#4
Quote from br1ckhouse
:
I have an elderly colleague of mine (a longtime volunteer at our org) that asked me for tablet recommendation.

I am often helping him with stuff like his laptop and printers so I'd like to reduce the amount of troubleshooting I have to do. Should I recommend him an ipad mini? I'm an android user and my assumption is that ios is easier and perhaps he can bug the genius bar whenever there are issues.
Does he already have a smartphone? If so, you definitely want to stick with whatever OS is on that.

I'll second darkblue's point about the full size iPad. If you choose to go the Apple route, I think that makes more sense than the Mini.
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#5
fire hd 10 tablet on sale for 99 bucks during the year just missed it on prime days
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#6
Figure out what he has for a cell phone and ask what kind of phones his kids use. That could easily make the decision between iOS and Android.

Regardless of the platform to some extent, one thing I've noticed is older users really struggle to understand and use the notification shade or notifications on the lockscreen. When you have to help someone who isn't very tech savvy there will inevitably be 50+ notifications that haven't been dismissed or otherwise dealt with and probably some voicemail they haven't listened to from a few months ago. Android is a little worse for this than iOS.

Bigger is better. Fire HD 10 or non-pro iPad 9.7 are good options.

Not that you want to provide support, but on android it is possible to remotely see / control the device unlike iOS. The Fire tablet actually includes support from amazon that allows someone at amazon to see the screen on the device.

Many public libraries offer free classes to teach people how to use their devices and the internet.
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#7
My sister got our father an iPad 10" and this does not solve all the annoying things that are simple yet go unsolved by our father.

He has Web links on the "desktop" of the pad, he clicks on them to get to the site he wants.
Good, Right?

I come over and since the tablet is out I grab it to look something up on Google, etc...
I open Safari and there will be 50+ tabs of web pages open!
This explains why he said the tablet was running slow lately. (again actually)

Granted my Pop is in his mid-80's and so I have to cut him some slack, but this is more a buyer beware on getting an elderly person a tablet...they are not intuitive to the elderly.

I'm not trying to bash iOS, as I think dad would have the same issues on Droid...but I would have chosen a Samsung instead as it would be easier for me to support him as I'm a Windows & Droid user.
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#8
Quote from jkee
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Figure out what he has for a cell phone and ask what kind of phones his kids use. That could easily make the decision between iOS and Android.

Regardless of the platform to some extent, one thing I've noticed is older users really struggle to understand and use the notification shade or notifications on the lockscreen. When you have to help someone who isn't very tech savvy there will inevitably be 50+ notifications that haven't been dismissed or otherwise dealt with and probably some voicemail they haven't listened to from a few months ago. Android is a little worse for this than iOS.

Bigger is better. Fire HD 10 or non-pro iPad 9.7 are good options.

Not that you want to provide support, but on android it is possible to remotely see / control the device unlike iOS. The Fire tablet actually includes support from amazon that allows someone at amazon to see the screen on the device.

Many public libraries offer free classes to teach people how to use their devices and the internet.
Library is a good idea. Unfortunately, I wouldn't be surprised if he's using a flip phone right now as I'm sure if he had a smart phone, he would have asked me about helping him with it.

I like the fire tablet but unfortunately, they were using a nook before and I would like the tablet to have the nook app within the app store on whatever tablet they are using.
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#9
With the Fire tablet you can load the Google play store pretty easily and I will be testing using teamviewer or some other remote app. My dad is 94 years old and I have him set up with sending books to his Kindle automatically, but now he wants to listen to audio books and that involves being on the actual tablet.

Will be looking at it this weekend since now I have my own fire tablet.
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#10
Quote from komondor
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With the Fire tablet you can load the Google play store pretty easily and I will be testing using teamviewer or some other remote app. My dad is 94 years old and I have him set up with sending books to his Kindle automatically, but now he wants to listen to audio books and that involves being on the actual tablet.

Will be looking at it this weekend since now I have my own fire tablet.
Be sure to checkout the digital options your/his library has for audio books.
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#11
I think the best solution for non-techy seniors is a Chromebook. Not sure if there are Chrome tablets yet but I've seen lots of convertibles. Gave my elderly Rents a Chromebook about 3 years ago and, after a small learning curve, haven't heard a peep out of them.SmilieSmilie
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#12
if he has a laptop he does not need a tablet, tablets are for watching videos,a phone is better than a tablet,you could get him a cheap amazon tablet,after apple Samsung would be the only tablet to get but its has not been updated for years,tablets are nearly dead
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