Forum Thread

dell inspiron won't power on fully, what to do?

492 54 July 26, 2018 at 09:34 AM
I have a dell inspiron 15 5558 that has been acting funny. When I hit the power button, the fans power on, the keyboard backlights turn on and I can see the power light turn on.

After 1.5 seconds, the power light and keyboard turns off and the fans power down. I assumed the power shut off so tried to push the power button again. At this point, I heard the sound of something spinning slowing down to a stop (I assume it's the hard drive).

Pushing the power button again, the same stuff happens.

I've tried performing a long push of the power button, I've tried it with the battery out and adapter plugged in, as well as battery only. I also tried to reset the unit by holding the power while the battery and adapter is disconnected.

I managed to get it to fully boot up once early this week but the problems started again a few days ago.

Thoughts on what might be the issue and what the best way to get it fixed is? Dell support is saying they can diagnose it for $59 but not sure if I want to find out how much the total cost of repair will end up being..

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Joined Aug 2005
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#2
I would consider going to post on the Dell forums. Are there any beep codes or diagnostic lights?
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Vague questions receive vague answers . . . . . .
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Joined Dec 2011
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#3
Quote from LiquidRetro
:
I would consider going to post on the Dell forums. Are there any beep codes or diagnostic lights?
unfortunately there is not. I'll try the dell forums too.
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Joined Jun 2005
Let Sleeping Dogs Lie
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#4
sounds like a heat issue try using a vacuum on the fan vents or putting it in the fridge in a bag then see if it will boot.
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Joined Dec 2008
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#5
Sounds like it's failing POST (power on self test) and doing so before it can give any beep codes. Thermal or power issues are very likely.
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Last edited by jkee July 27, 2018 at 09:15 AM.
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#6
I would suggest trying to reseat the ram. Also if there's 2 sticks try to remove one.
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Joined May 2017
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#7
dell notebooks are now crap
it say replace power port board

https://www.dell.com/community/La...361/page/2
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