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Heads up. Staples no loner price-matching any competitors as of Sept. 23 2018

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Hey all,

just wanted to give everyone heads up. Tried to price match the iPad Pro Microcenter deal with Staples over chat this morning and the rep told me they are no longer price matching anything.

I looked up their online policy and there it was [staples.com]:

Does Staples match competitor's prices?
No. Staples.com does not offer a price match policy. Staples.com policies vary from those in store. Please see a store associate at our customer service desk for in store price match policies.


Very, very disappointing, but I guess they just decided they couldnt keep up with other retailers.
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Community Wiki

Last Edited by rsvpd September 24, 2018 at 12:43 PM
If you want to see the Staples Information Thread (https://slickdeals.net/f/6203686) and have been redirected here, please follow these instructions:

Option A: Switch to Redesign view. Scroll to the bottom of the page, and click the link for "Redesign View". Now the link to The Staples Information Thread will work (https://slickdeals.net/f/6203686)

Option B: If you want to stay in Classic View, go to your options (https://slickdeals.net/forums/profile.php?do=editoptions), and check the box for "Disable Classic Permadeal View" under Display Options. Now the link to The Staples Information Thread will work (https://slickdeals.net/f/6203686)

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#3
They did this years ago and bought back the 110% price match. Lets see if it happens again.
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#4
The policy change appears to be limited to Staples.com. According to the weekly sales circular, Staples still offers their 110% price match guarantee in-store ... for now.
In-Store Price Match Guarantee: If you find a currently available lower price on a new, identical item, show us the lower price when you buy the item at a Staples® store and we will match it plus will discount it by 10% of the difference. Covers items sold by retailers operating both retail stores and online under the same brand, or sold and shipped directly by Amazon.com. If you buy an item in a Staples® store and within 14 days you find it at a currently available lower price at Staples or at staples.com® show us the lower price and we'll refund the difference. Excludes Staples® Tech Services, Print & Marketing Services, products produced by third-party vendors, custom print and promotional products, postage, gift and phone cards, in-store pickup orders, and the staples.com App Center. Available for in-store-only purchases. For full details see a store associate.
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#5
End of an era.
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#6
Looks like more and more stores are doing it these days. My local WM has signs all over stating that this location is not offering any price matches.
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#7
Quote from xlnc
:
The policy change appears to be limited to Staples.com. According to the weekly sales circular, Staples still offers their 110% price match guarantee in-store ... for now.
I did not realize that they may keep doing it in store. The rep gave me the impression that it applied to all.

P.S. In hindsight she did say online or phone, but, still.
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#8
Staples won't be around much longer...
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#9
Quote from sleepybubba
:
Looks like more and more stores are doing it these days. My local WM has signs all over stating that this location is not offering any price matches.
Yeah, Walmart started doing it months ago. And the receipt thing is horrible and they are now limiting it to walmart pay (must pay with walmart pay now).
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#10
Well this makes rewards less valuable. Used to pricematch stuff I wanted and pay with ink rewards.
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#11
Thanks for the PSA OP. My ~$100 I Staples store credit just lost value, assuming this will be denied for me in store as well...

I do remember about a month ago trying to Price match something with Staples, and they denied it, without any more of a reason of "there's a note in the system that we're unable to Price match this specific product".... It was something on Slickdeals what was on sale @ BB or Amazon, which normally Staples would have had no issue with, but may have been an increasing trend until this point where it's gone.... Forever?
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#12
Quote from SDRebel
:
Staples won't be around much longer...
Yup, just popped in here to say RIP Staples.
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#13
Quote from LikeABadPenny
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Yup, just popped in here to say RIP Staples.
ppl are saying the same thing about kmart/sears...for the past 6 years
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09-24-2018 at 09:50 AM
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#15
Question is will they match kiosk orders anymore...
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