Forum Thread

Not getting any deal alert in e-mail or phone app notifications.

1,864 1,087 May 15, 2019 at 10:00 AM
I'm not getting any deal alerts in my e-mail or on my phone app push notification. The last deal e-mail alert was on May 7th.
I checked my settings and they are still good. I even renewed the alerts. Still doesn't work.
I use gmail and note 9. Any help would be appreciated.

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Joined Feb 2011
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#2
Quote from mannylee86
:
I'm not getting any deal alerts in my e-mail or on my phone app push notification. The last deal e-mail alert was on May 7th.
I checked my settings and they are still good. I even renewed the alerts. Still doesn't work.
I use gmail and note 9. Any help would be appreciated.
Hey!

Thanks for the report, I will send you a PM to see if I can help you out.

Steven
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Joined Jul 2005
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#3
After setting up a new DA recently I'm noticing I'm having the same problem. no DA emails since Dec. 2018. I tried changing my email on my account then changing it back. no luck.
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Joined Jul 2004
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#4
I'm not getting any deal alerts. I get a few emails about new threads but nothing like I used to get. I get no emails when a user posts in a thread I'm subscribed to.
I noticed some setting for messages is set to bubble. I never set that and I don't know what a "bubble" is. I set it to email. I cancelled forums I'm following but I think that means I wont get any email about new threads created in those forums. So, I set it back to follow a LOT of the choices listed. 24hrs later, I've gotten no email about new thread creations nor posts to existing threads.
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Last edited by Parato Optimal July 1, 2019 at 09:06 AM.
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#5
Quote from swongskw
:
Hey!

Thanks for the report, I will send you a PM to see if I can help you out.

Steven
Did it fix? It's 2019 Aug 6, running iOS 12.4 having a same problem here. Have not received any email alerts for about a month. All settings seems to be correct. I managed to start getting alert notifications after uninstalling the app and download, Still no email alert...
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