Last Edited by shopperuvdealz
June 11, 2019
6/7/2019: PSA: just got off a lengthy phone call trying to resolve the same issue some people are reporting to have experienced; that their submission is being denied because their item does not qualify for the rebate. Turns out, Lowes Rebate Center is getting all the information right (store #, my contact, etc.) EXCEPT what the item I am applying a rebate for. There were things on the rebate submission application under MY tracking # with MY information for things that I never even purchased. So everyone needs to be aware of this. The Rebate Center rep had to resubmit a NEW application with a NEW tracking #. I called MY LOWES and they had me on hold FOREVER. A rep finally picked up and had no clue what was going on, he was new (put me on hold MULTIPLE times for long periods of time to "look up" my issue). He tried to transfer me to Lowes Rebate, and I explained to him that it's not the rebate center issue, it's a my lowes issue, that receipts are getting mixed up. I asked him to escalate. He said okay and put me on hold. He still went ahead and just transferred me to Lowes Rebate Center. I explained to the new rep and he informed me that it's a common occurrence that receipt info is getting mixed up. Guess I was lucky after all for being transferred against my wishes.
Anyways, people need to call in and confirm that this isn't happening to them. 1-877-204-1223