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PSA: Citi Price Rewind being discontinued - use your benefit soon!

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Citi Price Rewind won't be available this Black Friday.

From their www.citipricerewind.com website:

Effective September 22, 2019, Citi Price Rewind will be discontinued and will no longer be provided for purchases made on or after that date.

For purchases made prior to September 22, 2019:

- Coverage will remain unchanged, and you may submit requests with a lower price found within 60 days of your purchase
- Citi Price Rewind will continue to search for a lower price for 60 days from the date of your registered purchase
- To start a price search, you must register within 60 days of your purchase. After November 20, 2019, no price searches can be started
- Requests must be received within 180 days of your purchase. After March 19, 2020, no new requests can be submitted
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Community Wiki

Last Edited by OptimusPrimeAutobot June 24, 2019 at 01:52 PM
Important changes are coming to some of your Card Benefits.

The following is a summary of changes that are being made to your card benefits.

Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Citi® Price Rewind, and 90 Day Return Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.

We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost. This change requires no action on your part. See FAQs under Card Benefits for answers to Frequently Asked Questions regarding these changes.

As a cardmember, you will continue to receive a range of other card benefits including FICO® Credit Score, Citi® Identity Theft Solutions, and Citi Entertainment.

And here's the message shown for my Citi Prestige:

The following is a summary of changes that are being made to your card benefits.

Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.

We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost. This change requires no action on your part. See FAQs under Card Benefits for answers to Frequently Asked Questions regarding these changes.

As a cardmember, you will continue to receive a range of other card benefits including FICO® Credit Score, Citi® Identity Theft Solutions, and Citi Entertainment. In addition, we will soon be announcing exciting new card benefits.

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

345 Comments

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Joined Sep 2009
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#46
Quote from caveman017
:
Can I Product Change to a different citi card to remain warranty benefit?
Probably- although given most of the cards that are keeping the benefit are cards with an annual fee and usually a decent signup bonus you might be better off just opening a new card to get the bonus....you'll also want to insure it's "worth" the annual fee to you.

The prestige for is a $495 annual fee (though easily profitable in year 1 if you travel at all, and not super hard to make profitable in future years if you travel a decent bit)


The premier is is only a $95 annual fee, so still profitable in year 1 if you get the signup, but you don't really get much value for keeping it in future years compared to the Prestige.




Quote from caveman017
:
C
If I do this, would I lose the warranty on my current products?

You shouldn't, no... check the benefits guide for your specific card but far as I know the extended warranty only requires having used the card for some or all of your purchase- not that you still hold the card when you file a claim.
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#47
Quote from tyler45150
:
Costco card will keep some benefits

You will continue to have Worldwide Car Rental Insurance, Roadside Assistance Dispatch Service, Travel & Emergency Assistance, Damage & Theft Purchase Protection and Extended Warranty on this account.

Nearly all the cards are keeping extended warranty and damage/theft protection (all but Citi Div and Double cash far as I can see)


The travel stuff is going away on the other cards though that had it though... still, Citi car rental coverage was usually secondary so I never used it in the first place- CSR offers all that stuff and includes primary rental car coverage too.


Still Citi's being pretty clear they want out of the premium credit card business....
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Last edited by Knightshade June 24, 2019 at 09:34 AM.
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#48
Quote from Knightshade
:
Nearly all the cards are keeping extended warranty and damage/theft protection (all but Citi Div and Double cash far as I can see)


The travel stuff is going away on the other cards though that had it though... still, Citi car rental coverage was usually secondary so I never used it in the first place- CSR offers all that stuff and includes primary rental car coverage too.


Still Citi's being pretty clear they want out of the premium credit card business....

I hear ya, all I care about is extended warranty and theft coverage. As far as rental cars go I always have LDW with my employer or I use my platinum card and just take out the additional $10 for coverage for each rental. Rewind was also nice to have but I didn't use it as often as others did.
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#49
My experience with extended warranty/benefits is Amex is head and shoulders above all the other cards.

I'll use the others because I have to (say at Costco which no longer accepts Amex), but purchases which may require some assistance down the road get bought on my Amex card 100% of the time.

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Joined Jul 2015
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#50
How did credit card companies verify the prices were ever valid? It's so easy to just edit webpages for screenshots
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Joined Apr 2018
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#51
Quote :
truedealsearcher
It's not just price rewind they are removing all other benefits as well. Here is the summary

Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Citi® Price Rewind, 90 Day Return Protection, Damage & Theft Purchase Protection, and Extended Warranty will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms.
We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost. This change requires no action on your part. See FAQs under Card Benefits for answers to Frequently Asked Questions regarding these changes.

As a cardmember, you will continue to receive a range of other card benefits including FICO® Credit Score, Citi® Identity Theft Solutions, and Citi Entertainment.
I can understand them doing (striping travel and shopping benefits) this to some of their cards but it makes no sense on their Prestige card, with $495 annual fee. The primary auto insurance coverage was great for the one time a year I rent a car. Same with trip delays and baggage protection. I haven't used it in my travels, but its nice to know the card offers it.
At this point, I'll cancel my card when renewal time comes up because I could do better with opening Chase Sapphire Reserve or AMEX Platinum, or even the US Altitude card (which I haven't looked to much into),.
I know AMEX is looking a few years into the future and saying the great rewards war is coming to a close. WIth profitability in mind, I can see both Chase and AMEX reducing their benefits (AMEX always had good benefits on their cards, so it might return to the mean), but probably not going to shoot themselves in the foot like Citi is doing here.
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Last edited by dpid June 24, 2019 at 10:25 AM.
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#52
It sounds like Citi is kicking their Double Cash card to the curb. That's literally ALL the extra benefits that they're eliminating.

And if you do consign it to the sock drawer, get ready for them to cancel it on their end for lack of activity. They did that with my old Citi Forward card. And, no, they also wouldn't let you convert it to another card. It was like they weren't interested in continuing their relationship with that segment of their customers.

Edit
And it doers seem like Barclay's is one of the few card issuers that still offer the PP benefit. My Priceline card still has it as well. Apparently, my Chase cards, too, although I've never used it with them.
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Last edited by Ashvins June 24, 2019 at 12:52 PM.

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#53
Quote from pr1nyc1
:
RIP to price protection. Any last cards still offering the service?
Yes some cards still have it.
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#54
Quote from LeviathanUltima
:
i think citi cards is the last. Guess no more price match at all. Will need to do it at the competitor's store now. It use to be easy as just buying it from somewhere easy like Amazon and have it price match.
Plenty of cards still have price protection. Do some research. 1 in my drawer still has the $2500 per year, $500 max per claim.
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#55
Quote from Staradmiral
:
Plenty of cards still have price protection. Do some research. 1 in my drawer still has the $2500 per year, $500 max per claim.
From the research I've done today, it looks pretty bleak. Some of the price protections exclude internet ads. Some limit to 4/year. I don't travel a ton so I can't find a card worth applying for that still has a price protection benefit.
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#56
Quote from vsauce
:
How did credit card companies verify the prices were ever valid? It's so easy to just edit webpages for screenshots
They call. They definitely call the store to verify the authenticity
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#57
Quote from Staradmiral
:
Plenty of cards still have price protection. Do some research. 1 in my drawer still has the $2500 per year, $500 max per claim.
Can you name them? If they are citi cards, from what I can tell the offer you listed, they will all be gone like the OP said. Yes still good for now, but the time clock is ticking.
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#58
Quote from vsauce
:
How did credit card companies verify the prices were ever valid? It's so easy to just edit webpages for screenshots
They would check the website and call the retailer if necessary. But I think it got harder to do recently when they dropped the limit down to a $1000 for the year and $200 per claim. I only tried using the benefit twice. First time was before the updated rules and I got $300 back on a TV even though the lower price was from a store that said only available for in store purchases but was not a store anywhere near me. But second time the lower price was from best buy available online but they complained that they could not verify the price since it wasn't on sale anymore on their site. Wish I took advantage of it more especially when it was easier in the past but I only bothered with it on big purchases when there was a significant savings
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Last edited by msheikh25 June 24, 2019 at 12:58 PM.
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#59
Quote from Ashvins
:
It sounds like Citi is kicking their Double Cash card to the curb. That's literally ALL the extra benefits that they're eliminating.

And if you do consign it to the sock drawer, get ready for them to cancel it on their end for lack of activity. They did that with my old Citi Forward card. And, no, they also wouldn't let you convert it to another card. It was like they weren't interested in continuing their relationship with that segment of their customers.

Edit
And it doers seem like Barclay's is one of the few card issuers that still offer the PP benefit. My Priceline card still has it as well. Apparently, my Chase cards, too, although I've never used it with them.
Are you sure the Barclay Priceline card has PP? That's my daily go-to card because of the 2% CB but I used my Costco Citi for bigger purchases for the 2 years extended warranty and possible price protection claims.
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#60
Quote from msheikh25
:
Are you sure the Barclay Priceline card has PP? That's my daily go-to card because of the 2% CB but I used my Costco Citi for bigger purchases for the 2 years extended warranty and possible price protection claims.
I used it successfully last year on a couple of occasions. Haven't tried it this year, but I haven't received any notice that it's been discontinued.
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