Forum Thread

Constantly being logged out of iOS app

467 176 July 1, 2019 at 04:44 AM
On latest version of iOS app, I have to login again perhaps once every day or two. No clear rhyme or reason. On iOS 12.3.1.

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#2
Same here. Leave it to SD to break the app with each update instead of just leaving stuff alone.
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#3
Glad to see this issue hasn't been resolved yet. Thanks SD
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#4
Quote from Avatar77
:
On latest version of iOS app, I have to login again perhaps once every day or two. No clear rhyme or reason. On iOS 12.3.1.
Quote from General_Klinger
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Glad to see this issue hasn't been resolved yet. Thanks SD
it sounds like a new version was rolled out in the last few days...i'm not sure what bug fixes were included but try updating the app, if it hasn't already auto updated. hopefully that will fix the problem for you.
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#5
Still an issue. Even deleted and re-installed the app. Missing all my alerts since I only have push notifications turned on.
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#6
Quote from ktnsvm
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Still an issue. Even deleted and re-installed the app. Missing all my alerts since I only have push notifications turned on.
thanks for letting us know. the devs believe they have discovered the problem and expect to release the fix in the next app update.
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#7
Quote from acesmuzic
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thanks for letting us know. the devs believe they have discovered the problem and expect to release the fix in the next app update.

Fix to what issue? The user above posted in the wrong thread. This one was about constantly being logged out of the app. The one he references was a separate issue.
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Last edited by acesmuzic July 12, 2019 at 05:15 AM. Reason: unnecessary
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#8
Quote from General_Klinger
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Fix to what issue? The user above posted in the wrong thread. This one was about constantly being logged out of the app. The one he references was a separate issue.
If you are constantly logged out of the app, you won't get your da push notifications so yes, it is the same issue.

also, name calling is not welcome here
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Last edited by acesmuzic July 12, 2019 at 05:16 AM.

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#9
Quote from acesmuzic
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If you are constantly logged out of the app, you won't get your da push notifications so yes, it is the same issue.

also, name calling is not welcome here
Last I checked, a clown is not name calling.

Anyways, his reference is to a different thread about notifications. I have that issue as well. The log out issues didn't start until whatever the last update was.
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#10
Quote from General_Klinger
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Last I checked, a clown is not name calling.

Anyways, his reference is to a different thread about notifications. I have that issue as well. The log out issues didn't start until whatever the last update was.
while it may be ok elsewhere, it is considered name calling here, so we suggest you find other ways to express yourself.

while there have certainly been unrelated notification issues, as already mentioned, not receiving your push notifications as a result of being logged out is relevant to this thread, and one of the things that will hopefully be fixed in the next update.

i also mentioned that a new update was released in the last few days (so, after the initial reports in the thread), in hopes that it would have resolved the problem for all of you but clearly it did not, so the additional reply was welcome.
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#11
Quote from General_Klinger
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Last I checked, a clown is not name calling.

Anyways, his reference is to a different thread about notifications. I have that issue as well. The log out issues didn't start until whatever the last update was.
No it's not a reference to a different thread. It's a side effect of not being logged in. 🙄
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Last edited by ktnsvm July 12, 2019 at 06:37 AM.
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#12
Quote from acesmuzic
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thanks for letting us know. the devs believe they have discovered the problem and expect to release the fix in the next app update.
That's great to hear! Thanks for following up.
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#13
Quote from ktnsvm
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No it's not a reference to a different thread. It's a side effect of not being logged in. 🙄
That too. But since you didn't mention not being able to log on, how was I supposed to know that before I commented? Sorry bro
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#14
Quote from General_Klinger
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That too. But since you didn't mention not being able to log on, how was I supposed to know that before I commented? Sorry bro
You were supposed to know because I replied to a thread titled "Constantly being logged out of iOS app" which happens to be my exact issue and how I found this in the first place! How novel, right?!
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#15
As of yesterday this was still happening to me (being logged out).
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