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Note, availability for in-store pickup may vary depending on location. You may select other pricing option on the product page if you wish.
- Qualcomm Snapdragon 675 Octa-Core Processor
- 6.4" 2340x1080 OLED Display
- 128GB Internal Storage w/ microSD card slot w/ Adoptable Storage support
- 4GB RAM
- 802.11ac WiFi, NFC, Bluetooth 5.0, FM Radio
- 3.5mm headphone jack
- USB 3.1 Type C port w/ Motorola TurboPower charging
- Under-display fingerprint sensor
- 3600 mAh non-removable battery
- Android 9.0 Pie (planned upgrade to Android 10 "Q")
Editor's Notes & Price Research
Verizon Device Payment Plan offers $0.00 down for well qualified buyers (tax due), pay for your phone over 24-monthly payments to Verizon and you may upgrade at anytime after paying off the full balance on the device & 0% APR. Offer valid while promotion last. Please refer to the forum thread for additional details - Discombobulated
Or follow the other thread regarding the $120 new account one time payment if interested: https://slickdeals.net/f/13145854-verizon-customers-new-lines-128gb-moto-z4-5-mo-on-24-mo-payment-plan-or-160-w-activation-free-store-pickup?attrsrc=
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|Rating:||(4.6 out of 5 stars)|
|Reviews:||53 Best Buy Reviews|
|Product Name:||Motorola moto z⁴ Flash Gray (Verizon) MOTXT19804 - Best Buy|
|Product Description:||Take stunning photos with the 48MP sensor with Night Vision of this motorola moto z⁴ smartphone. The 4GB of RAM ensures a seamless app experience, while the 128GB of internal memory provides ample storage space. This motorola moto z⁴ smartphone has a 6.4-inch touchscreen for detailed, comfortable viewing, and a 3600 mAh battery to take you through the day.|
|GSM 2G Frequency:||1800, 1900, 850, 900|
|Sensors:||Accelerometer, Ambient light sensor, Proximity sensor, Magnetometer, Gyro sensor, Fingerprint sensor|
|Internal Memory:||128 gigabytes|
|SIM Card Size:||Nano SIM|
|Processor Brand:||Qualcomm Snapdragon|
|GSM 3G Frequency:||2100, 1900, 850, 900|
|CDMA 3G Frequency:||1900, 800|
|Manufacturer's Warranty - Parts:||1 year|
|4G LTE Band:||12, 13, 2, 20, 28, 3, 4, 5, 66, 7|
|Wireless Technology:||2G, 3G, 4G, 4G LTE|
|Media Card Slot:||microSDHC|
|Rear-Facing Camera:||48 megapixels|
|Network Type:||CDMA, GSM|
|4G LTE Frequency:||700, 800, 850, 1700, 1800, 1900, 2600|
|Phone Memory (RAM):||4 gigabytes|
|Charging Interface(s):||USB Type C|
|Integrated Camera:||Yes - Front and Back|
|Wireless Compatibility:||Bluetooth, Wireless A, Wireless AC, Wireless B, Wireless G, Wireless N|
|Fast Charging Technology:||TurboPower|
|Battery Capacity:||3600 milliampere hours|
|Processor Model:||Snapdragon 675|
|Operating System:||Android 9.0 Pie|
|Recording Resolution:||3840 x 2160 (4K)|
|Mobile Hotspot Capability:||Yes|
|Additional Hardware Included:||USB-C cable, TurboPower charger|
|CDMA 2G Frequency:||1900, 800|
|Product Weight:||5.8 ounces|
|Data Plan Required:||No|
|Keyboard Type:||Touch Screen|
|SIM Card Slots:||Single SIM|
|Social Media and Messaging Services:||SMS, MMS|
|Front-Facing Camera:||25 megapixels|
|Expandable Memory up to:||512 gigabytes|
|Data Transmission Type:||GPRS, EDGE, EV-DO, HSDPA, HSUPA, HSPA+, LTE|
|Manufacturer's Warranty - Labor:||1 year|
|Octa-core processor and 4GB of RAM deliver outstanding overall performance for opening and running applications, flipping through menus, running home screens and more.|
|Android 9 adapts to you and how you use your phone, learning your preferences as you go. Your experience gets better over time, and it keeps things running smoother and longer.|
|Provides fast Web connection for downloading apps, streaming content and staying connected with social media.|
|Upgrade to lightning-fast 5G speeds on Verizon's 5G network just by adding a moto mod.|
|Extra-large screen is matched with a slim body to comfortably fit in your hand. Gorilla Glass 3 resists scratches.|
|See all the detail thanks to ultra-high resolutions from the rear camera. Also includes a front-facing 25MP camera for self-portraits and video.|
|Extensive storage space for your contacts, music, photos, apps and more. Expand storage up to 512GB by adding a microSD card (sold separately).|
|Share your 4G data connection with other compatible wireless devices.*|
|Scan for new stations, store your favorites and record audio directly from the radio.|
|New optical sensing technology can read your fingerprint through the display glass, so it appears on-screen only when you need it, then discreetly fades away.|
|Browse and download apps, magazines, books, movies, and television programs directly to your phone.|
1. How to make phone unlock?
You must maintain service with Verizon for 60 days and it will unlock automatically.
*confirmed 7/30 use the chat option under support on your verizon account page. Request a real person via chat, ask them to unlock the phone because you will be traveling to an area without service.
IF they unlock the phone, it will become unlocked when a sim for a different carrier is inserted.
2. I received the phone and it's not activated?
The phone was shipped to you and was never opened. Bestbuy process the order but had about 5days to sync up with Verizon. So be patient, your new phone line # would be automaticly activate at that time. And Verizon will email you regarding the line and account number (partial numbers). To activate the sim, you use the original Verizon sim with the phone turned on and active as it prompt you through the process
** Do not call Verizon to activate, you might end up with 2 lines once in sync.
3. What's my new phone number?
Bestbuy did not provide any info in the shipping box but the phone package itself.
Either call bestbuy or wait about 5days when the line activated in Verizon's system. Then find it on the phone when you active the Verizon sim/phone.
4. How to pay off device?
Through Verizon App , in-store or on website
*use verizon app chat feature, type "pay off device" and this should allow you to chose the Z4 to pay off.
5. Best way to cancel?
Up to you, call or online chat or Port out.
*confirmed 7/30 use the online chat feature on the desktop website under the support section of your account. type "cancel line" and this should direct you to a rep who is able to help. I told them i had some personal issues and no longer need the line. They were able to cancel for me. (i do not know my final bill after canceling.)
6. Big bill comes up...
Depends on how many days you were in service... Call or chat to get some fee waived.
7. I canceled my line, how can I check my balance or next bill?
*7/30 was able to cancel my line via online chat. i cannot see my bill any longer. The bill that was due was ~$107. including $35plan $20 smart phone access $40 activation and misc. fees and taxes. So far i have paid $40 in taxes and $20 to pay off the phone. The phone is unlocked and the account is cancelled. purchased on the 26th and arrived on the 30th
Some notes for newbies,
For all these years, verizon postpaid phones used to be unlocked. That has changed. Be aware.
Verizon starts locking their postpaid phones approved by FCC on 7/19/2019 for a period of first 60 days.
Someone please clarify how do you login to Verizon as new customer to pay off your phone without booting up with the sim card to activate? It seems to need Phone number or account number which are not provided during Best Buy/Verizon initial purchase.
- call best buy and ask for your phone number. use that to add your account to your verizon online account. make a verizon online account if you do no have one already.
Things to avoid,
Cancel the line by directly calling/chatting with verizon (Its best to keep it low and just portout with out ever talking to anyone in verizon).
Delaying the port out process (If the port out is after 3 days of activation, I believe you could be charged with activation charges. I am not completely sure about this. If anyone knows better update this wiki.)
Some of the online orders seem to be getting cancellation emails as BestBuy is unable to activate. If its possible to visit the store and get one that would be the best route. While you are there, if you are planning on porting out, don't forget to get a sim card that you want to port out to.