Forum Thread

Green discoloration of picture on a LG OLED65E7P.

470 74 August 7, 2019 at 04:42 PM
I have a 16 month old OLED TV with about 2,000 hours of viewing time. It's been a great TV, but recently I've noticed a slight, pale green tint appearing in the middle part of the screen. This occurs briefly when a picture first appears on screen, & a split second later the normal color/tint returns, as this pale green hue slowly fades away. Sort of a small circular type area. Very noticeable/distracting on the hue of people's faces but it also shows on items other than faces. Each & every time a new scene appears on screen, this pale green erupts, & then very quickly the correct, normal hue/color takes over. The correct color remains until a new picture comes on screen. The 1 year LG factory warranty expired the end of March, 2019. Is this a problem that I should be concerned with, or is it somewhat normal? Is there an easy fix/repair for it? Are there settings on the TV that I need to adjust? My wife & I are elderly, & probably watch TV too much, but the TV has not been used for gaming, or as a monitor. Strictly normal TV viewing. Am I making a much ado about nothing, or is it a problem that will only worsen? Thanks, I will appreciate any info./suggestions you might have.

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#2
You have a bad panel or a bad board. if it gets worse, up to you if you want to repair it
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#3
mise100, Thank you for the response, & info. about a bad panel, or board. I have contacted LG to see if they will work with me any at all, since the TV is only 16 months old. If they provide some relief I'll post the news here. Thanks again for your reply.
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#4
Quote from BargainPhil
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mise100, Thank you for the response, & info. about a bad panel, or board. I have contacted LG to see if they will work with me any at all, since the TV is only 16 months old. If they provide some relief I'll post the news here. Thanks again for your reply.
LG is terrible about that, trust me, They did nothing for me and it was an obvious bad factory defect.. Lg like the rest of them have lousy CS. But let me knowing they do anything, I would be shocked! I hope they did make you fill out that online request form and then tell you they will get back to you because if they did that is a joke!! SAme thing they did to me then said no..
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