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Staples INK rewards not working online

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Did anything change with staples INK rewards lately? I cannot use online, I have been busy and cant remember if the coupon stacking fiasco ruined online use of rewards or not?

I have 2 items that are "instant savings" and the add to order doesnt apply at all just takes me to cart. Manual apply of 16 digit says "Coupon couldn't be redeemed:The entered coupon doesn't exist. Please double-check or reenter to make sure the coupon code is typed correctly"

Or am I too early and need to wait till Thursday?
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Joined Mar 2006
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#2
Yes, it changed:
https://phatwalletforums.com/topi...ng-7-11-19

"Starting July 11th 2019, all ink recycling rewards will be redeemable in-store only. This change will be delayed for our Premier Rewards member with an effective date of August 9th 2019.
Staples plus customers will still be able to redeem their ink recycling rewards both in-store and online."

So basically, if you want to use ink rewards online, you have to pay (for Staples Plus).
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Joined Nov 2011
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#3
Staples INK recycled reward cannot be used on-line purchase now (only in-store per confirmed)
they told me only Plus member can use it on-line

I got question for Staples PLUS membership (Paid annual fee), pls help

1. I am Premier member and can hit $1000 purchase to maintain status, if paying as Plus, does it mean I don't need to spend $1000 to get $2/per ink, up to 20.

2. As Paid - Plus member, can anyone confirm ink recycled reward can be used on-line? (including my current Aug issued $40 cannot be used). Any min requirement amount ? someone looks like said min $100 in previous post

Sorry to ask that since I sometimes need to work out of US couple of months, cannot go to store to use out reward, If paying Plus member, might solve on-line order issue & w/o spending $1000 to reach premier member in the future
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#4
Quote from aopluu
:
Staples INK recycled reward cannot be used on-line purchase now (only in-store per confirmed)
they told me only Plus member can use it on-line

I got question for Staples PLUS membership (Paid annual fee), pls help

1. I am Premier member and can hit $1000 purchase to maintain status, if paying as Plus, does it mean I don't need to spend $1000 to get $2/per ink, up to 20.

2. As Paid - Plus member, can anyone confirm ink recycled reward can be used on-line? (including my current Aug issued $40 cannot be used). Any min requirement amount ? someone looks like said min $100 in previous post

Sorry to ask that since I sometimes need to work out of US couple of months, cannot go to store to use out reward, If paying Plus member, might solve on-line order issue & w/o spending $1000 to reach premier member in the future
1.Yes, if you pay for plus you don't have to hit the 1k minimum anymore.
Just pay $50 per year and still buy $30 of ink every 180 days.

2.I added $44.18 of items into cart and the system asked me to add $5 more.
When I had $51 in cart the rewards went through so it might be a $50 minimum for plus members.
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#5
Quote from frankk513
:
Yes, it changed:
https://phatwalletforums.com/topi...ng-7-11-19

"Starting July 11th 2019, all ink recycling rewards will be redeemable in-store only. This change will be delayed for our Premier Rewards member with an effective date of August 9th 2019.
Staples plus customers will still be able to redeem their ink recycling rewards both in-store and online."

So basically, if you want to use ink rewards online, you have to pay (for Staples Plus).
Ahh thanks now I remember seeing that somewhere

Dang
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#6
does anyone know if the JULY reward (issued in august) is OUT yet?
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#7
Quote from HanzSolo
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does anyone know if the JULY reward (issued in august) is OUT yet?
Yes, I got mine on the 8th...
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#8
Is it 180 days to the recycle date, or 180 days to the rewards issue date? A rep just told me it was the latter, and that I will not receive rewards for my august ink recycle because in September I will be over the 180 day limit. Is he uninformed, or has the policy changed?
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#9
Quote from gumby
:
Is it 180 days to the recycle date, or 180 days to the rewards issue date? A rep just told me it was the latter, and that I will not receive rewards for my august ink recycle because in September I will be over the 180 day limit. Is he uninformed, or has the policy changed?
It is 180 days from the $30 purchase of ink date. If your 180 days ended on August 15th, you could recycle before that date but if you recycle on August 25th, you would not receive credit for your recycling.
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