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$250 Visa card when upgrading existing Xfinity mobile line to iPhone 11 & Samsung Galaxy Note 10 - Must go to store

$250.00
+20 Deal Score
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I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*

Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/
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$250 Visa card when upgrading existing Xfinity mobile line to iPhone 11 & Samsung Galaxy Note 10 - Must go to store
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Joined Jun 2007
L2: Beginner
> bubble2 58 Posts
78 Reputation
eva-01
10-16-2019 at 12:56 PM.
10-16-2019 at 12:56 PM.
Has there been anyone who ordered before 9/30 but didn't receive and activate their phone until after 9/30 that has a Rebate status showing 'Pending'?
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Joined Feb 2009
L6: Expert
> bubble2 1,381 Posts
169 Reputation
utcung
10-19-2019 at 05:08 PM.
10-19-2019 at 05:08 PM.
I think this answer much be somewhere in this post, but don't know which page it will be.. anyways, I wonder if I can port in a number, get a new iPhone, use that iPhone for another Xfinity existing number, and the port number on the older iPhone? Basically, I"m trying to upgrade my iPhone and give my current iPhone to my daughter.. TIA
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Joined Aug 2012
L4: Apprentice
> bubble2 334 Posts
72 Reputation
ssarava9
10-24-2019 at 06:50 AM.
10-24-2019 at 06:50 AM.
Can anyone confirm whether the iphone can be unlocked after 48 hours if its bought out fully, i want to order two phone today but interested only on unlocked, please help
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Joined Nov 2007
TimeLord
> bubble2 1,105 Posts
240 Reputation
brestbry
10-25-2019 at 01:45 PM.
10-25-2019 at 01:45 PM.
Quote from ssarava9 :
Can anyone confirm whether the iphone can be unlocked after 48 hours if its bought out fully, i want to order two phone today but interested only on unlocked, please help
You need to also complete 1 full billing/payment cycle. Then you can request an unlock:

https://www.xfinity.com/support/a...ile-device
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Joined Nov 2007
TimeLord
> bubble2 1,105 Posts
240 Reputation
brestbry
10-25-2019 at 01:48 PM.
10-25-2019 at 01:48 PM.
Does anyone know if the newly upgraded/purchased iPhone needs to remain active/on for the full 90 days, or can I use the SIM in another device, to fulfill the rebate terms? Is the 90 days tied to the phone itself or just as long as the line is not canceled before 90 days?
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Joined Nov 2006
L5: Journeyman
> bubble2 552 Posts
148 Reputation
frannyjunk
10-29-2019 at 07:44 AM.
10-29-2019 at 07:44 AM.
Darn it, promotion appears to be over. I was going get in on the deal in November (for a birthday present), but the iPhone XR no longer have the $250 Visa card promotion. $350 after the Visa card would have been a great deal.

Anyone have a suggestion for a similar deal? Visible?
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Joined Dec 2006
livE foR thE momenT
> bubble2 659 Posts
356 Reputation
xtermination
10-29-2019 at 10:31 AM.
10-29-2019 at 10:31 AM.
Can someone tell me how long it took to get the unlock after the submission was done ?
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Joined Dec 2017
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> bubble2 2 Posts
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neerajkr
11-01-2019 at 10:48 AM.
11-01-2019 at 10:48 AM.
I upgraded my 2 existing lines. Previous phone were not xfinity bought phones. I ordered in store on 9/17 and received both phone by fedex and activated them on 10/17 but still don't the rebate updates XfinityRewardCenter . Any advice what i can do ?
Thanks in advance.
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Joined Jun 2012
L3: Novice
> bubble2 117 Posts
27 Reputation
kenpal
11-02-2019 at 07:21 PM.
11-02-2019 at 07:21 PM.
Quote from neerajkr :
I upgraded my 2 existing lines. Previous phone were not xfinity bought phones. I ordered in store on 9/17 and received both phone by fedex and activated them on 10/17 but still don't the rebate updates XfinityRewardCenter . Any advice what i can do ?
Thanks in advance.

I think the phone was supposed to be activated in-store before 9/30/2019. All you can do is hope that the rebate will show as pending. Customer service is useless too regarding this deal.
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Joined Nov 2007
TimeLord
> bubble2 1,105 Posts
240 Reputation
brestbry
11-23-2019 at 09:23 PM.
11-23-2019 at 09:23 PM.
Quote from xtermination :
Can someone tell me how long it took to get the unlock after the submission was done ?

I submitted via chat on a Friday and it took just over 72 hours to get the unlock email from them.
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Joined May 2010
L6: Expert
> bubble2 1,088 Posts
431 Reputation
Moonwalkr
12-06-2019 at 05:40 PM.
12-06-2019 at 05:40 PM.
I called the unlock phone # on their site and it was unlocked right away. By the way just got notification my $250 gc is on its way.
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Joined Nov 2007
TimeLord
> bubble2 1,105 Posts
240 Reputation
brestbry
12-19-2019 at 08:53 AM.
12-19-2019 at 08:53 AM.
Quote from Moonwalkr :
I called the unlock phone # on their site and it was unlocked right away. By the way just got notification my $250 gc is on its way.
Surprised you are getting yours so quickly. Has it even been 90 days?

Hmm, I just checked xfinity reward center and now I don't see anything regarding this promotion. It was there before. Anyone else not seeing it anymore?
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Joined May 2010
L6: Expert
> bubble2 1,088 Posts
431 Reputation
Moonwalkr
12-19-2019 at 12:15 PM.
12-19-2019 at 12:15 PM.
Quote from bryanus :
Surprised you are getting yours so quickly. Has it even been 90 days?

Hmm, I just checked xfinity reward center and now I don't see anything regarding this promotion. It was there before. Anyone else not seeing it anymore?
I guess tomorrow will be 90 days. This is what my rebate status says:
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Joined Nov 2007
TimeLord
> bubble2 1,105 Posts
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brestbry
12-19-2019 at 12:54 PM.
12-19-2019 at 12:54 PM.
Quote from Moonwalkr :
I guess tomorrow will be 90 days. This is what my rebate status says:

Thanks. I ordered/activated the same day, was in pending fulfillment status, but now that entire line regarding the promotion is missing from my status dashboard!
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Joined May 2010
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> bubble2 1,088 Posts
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Moonwalkr
12-19-2019 at 01:05 PM.
12-19-2019 at 01:05 PM.
Quote from bryanus :
Thanks. I ordered/activated the same day, was in pending fulfillment status, but now that entire line regarding the promotion is missing from my status dashboard!
Hopefully that's just a glitch. You should call and check.
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