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AMAZON SELLER WARNING: Zouvo Home Indoor Smart Automatic Change Direction Dust Hair Remove Sweeping Robot Robotic Vacuums

17 10 September 18, 2019 at 07:56 AM in Review (2)
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DO NOT buy items from the seller ZOUVO. They are a scam company that sells items that do not work. It takes over 30 days to get your item and then you find out they do not work well or work at all. When you try and return it, ZOUVO will start by offering you 20% of your money and you keep item, then 40% then 50%. After that they tell you they will give you a full refund but YOU have to pay for the shipping back to them even though the item does not work.

When I went to review the item on AMAZON, I was given a message: Amazon has noticed unusual reviewing activity on this product. Due to this activity, we have limited this product to verified purchase reviews. And it still would not let me leave a review.

I filed a claim with Amazon and it was denied saying that I was offered a full refund on my item. Yes I was but only if I PAY FOR SHIPPING which was almost the full price I would get for a refund.

If you search outside of Amazon.com you will find many people have been scammed by the ZOUVO and other products that are still selling on Amazon.

I mean...look at the totals on their reviews...how with all the negative do they still have 70%?

30 days 90 days 12 months Lifetime
Positive 11% 31% 49% 70%
Neutral 0% 0% 1% 1%
Negative 89% 69% 50% 30%
Count 35 108 164 288

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#2
This is a reason why SD does not allow sellers with low ratings and reviews at Amazon to be posted here. Sorry you got burned, OP Frown
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#3
Quote from finzz2dlft
:
This is a reason why SD does not allow sellers with low ratings and reviews at Amazon to be posted here. Sorry you got burned, OP Frown
The sad thing is Amazon is allowing them to do it and they are still a seller on Amazon even with all their bad reviews.

Thank you for your kind comments, it is appreciated.
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#4
Yeah, it is really frustrating. I wish they would find a way to get rid of the bad apples.
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Joined Aug 2019
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#5
The reason it took over 30 days to get your item is that the product is sent by FREE SHIPPING from another country and by the seller. The best way to avoid this bad situation is to choose the seller who can provide FBA service.
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