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Please help suggest what you use for internet, TV shows/movies/live shows after you cut the cable.

10,064 2,614 September 18, 2019 at 07:56 PM
ATT Uverse told me 6 months ago that they put me on a 2 year deal. Well today the price increased 50.00 and they won't give me my confirmed and promised 2 year price, even after I show them where the price was confirmed by them, so I am having to just cut the cord unexpectedly by month's end and haven't done any research on what to do.

I really don't want to put an antennae on the roof. I have a firestick and I guess I can use Kodi or some other like program (that gets removed a lot) for watching some shows.

Do you have a good suggestion for DVRing shows? Is there a cheaper streaming service with DVR capabilities? I'm more interested in my regular TV shows. I really don't watch that many movies.

I mostly watch Bravo, Smithsonian (love Air Disasters), regular broadcast TV, HGTV, news channels and NFL and NBA. Not being able to watch live TV is going to be rough.

Thanks in advance for any suggestions.

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The major problem you are going to find is that live local sports are difficult to get for cord cutters.

For regular TV shows, most stuff can be had via Hulu and\or Netflix in association with free stuff online. Get something like an Nvidia Shield TV\Roku box and you can subscribe to whatever channel you may not get from Hulu for an additional fee. Some like CBS have their own streaming service but I can't imagine anyone really caring lol. Add in a TIVO DVR\service if you really want DVR capability. That runs something like 20-40 a month depending on the plan. There may be cheaper services others here can chime in on. Connect an inside HDTV antenna (20-40 dollars) for local channels over the air.

As you can see, the nickel and diming of services can add up if you are not careful. Sometimes it is easier to just switch providers and get a signup deal every couple of years or just call up the retentions department and see if they will cut your price if you threaten to leave. I have done that with DTV annually for years. I rather pay them $50 a month then go through all the nonsense with cord cutting and trying to see my local sports.

As noted before, the biggest issue which has kept me from cord cutting is live local sports. You can get stuff like MLB TV and the equivalent for the other sports, but most will black out you local sports teams. Which means you either have to play some VPN game with them and hope they do not detect that you are going through a VPN provider\it does not slow you down too much or basically go without.
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Quote from YanksIn2009
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The major problem you are going to find is that live local sports are difficult to get for cord cutters.

For regular TV shows, most stuff can be had via Hulu and\or Netflix in association with free stuff online. Get something like an Nvidia Shield TV\Roku box and you can subscribe to whatever channel you may not get from Hulu for an additional fee. Some like CBS have their own streaming service but I can't imagine anyone really caring lol. Add in a TIVO DVR\service if you really want DVR capability. That runs something like 20-40 a month depending on the plan. There may be cheaper services others here can chime in on. Connect an inside HDTV antenna (20-40 dollars) for local channels over the air.

As you can see, the nickel and diming of services can add up if you are not careful. Sometimes it is easier to just switch providers and get a signup deal every couple of years or just call up the retentions department and see if they will cut your price if you threaten to leave. I have done that with DTV annually for years. I rather pay them $50 a month then go through all the nonsense with cord cutting and trying to see my local sports.

As noted before, the biggest issue which has kept me from cord cutting is live local sports. You can get stuff like MLB TV and the equivalent for the other sports, but most will black out you local sports teams. Which means you either have to play some VPN game with them and hope they do not detect that you are going through a VPN provider\it does not slow you down too much or basically go without.
Thanks so much for the helpful information. I know it's going to be overwhelming especially since I just now started to do research.

I did a chat with ATT, called twice and sent a message to the Facebook page. So far no one wants to help...saying a promo fell off and no other promo they can add. I threatened to report to BBB, end servive, etc. They just don't care to honor the 1 1/2 years I had left on my 2 year deal. It blows my mind. How can a company promise you a deal then just reneg on it like that? Oh well, enough venting.

Yes, the things is I don't want to buy this and that and it end up costing more. I'll have to have internet also.

I may look into Direct TV if they can put dish in yard and not on the roof. Maybe there are some deals out there to help get my bill lower. Thing is I am back on a dirt road surrounded by trees so reception may be an issue.

Thanks for the TIVO suggestion. I didn't know if maybe a streaming service might offer some sort of DVR? I'll keep researching. Again, thanks for the suggestions.,very helpful.

I'm just so stressed about this since I was counting on staying with Unverse and not having to worry about the bill for 1 1/2 years. ATT Uverse Sucks!
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depending on where you are, check out the powered antenna's. I have one (that I don't use) that can get 60+ channels. I did use it for 1 NFL event last year, probably playoffs or something, and it worked. I'm in NY and there's a lot of hispanic channels so I don't use it. I was using Roku TV and the channels w/ family member's cable subscription, but this year it doesn't seem to work for ESPN. I've been watching NBC live TV no problem, don't really watch much else. That is an option for you tho, if you have friends / family w/ cable sub, use their login for some TV apps that still work
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Quote from just123me
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Thanks so much for the helpful information. I know it's going to be overwhelming especially since I just now started to do research.

I did a chat with ATT, called twice and sent a message to the Facebook page. So far no one wants to help...saying a promo fell off and no other promo they can add. I threatened to report to BBB, end servive, etc. They just don't care to honor the 1 1/2 years I had left on my 2 year deal. It blows my mind. How can a company promise you a deal then just reneg on it like that? Oh well, enough venting.

Yes, the things is I don't want to buy this and that and it end up costing more. I'll have to have internet also.

I may look into Direct TV if they can put dish in yard and not on the roof. Maybe there are some deals out there to help get my bill lower. Thing is I am back on a dirt road surrounded by trees so reception may be an issue.

Thanks for the TIVO suggestion. I didn't know if maybe a streaming service might offer some sort of DVR? I'll keep researching. Again, thanks for the suggestions.,very helpful.

I'm just so stressed about this since I was counting on staying with Unverse and not having to worry about the bill for 1 1/2 years. ATT Uverse Sucks!
FYI...ATT owns DTV as well lol. All cable\satellite companies suck imo. Verizon\Fios and Cablevision do the same thing in my area with their sign up offers and then crappy deals afterwards and\or hidden fees for receivers, HD, sports, local channels, etc. Your best bet imo if they will not honor their deal is to see what the alternatives are (cable company, Fios, Dish, DTV depending what is available in your area) and just switch to whoever gives you the best sign up deal. Cord cutting is also an option, though like I said, the live local sports is likely to be a major problem.

Also, as for a dish on the roof, personally I do not see why some folks get so upset\fixated on that, but that is me. It is not like Better Homes and Gardens is going to stop by and take away their endorsement of your home lol because they see a satellite disk on your roof and it is not like you have to climb on the roof yourself to install it, so why worry about it? And it can always be removed later on. Usually they will need a fairly clear shot of the S\SW sky at 51 degrees I believe.
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Last edited by YanksIn2009 September 19, 2019 at 01:43 PM.
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Pluto is free cable tv.
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Hulu TV has Bravo, HGTV and Smithsonian. You'll have to check to see if it has your local stations and RSNs though. It's also $45/mo so up to you whether that's worth it or not.
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Thanks so much everyone. I will keep these in mind. I actually spent 3 days trying to fight with AT&T Uverse and finally today got connected to someone that saw my side and was able to help get my bill back to where it was. Taking 3 days was a horrible experience. AT&T customer support is a nightmare.

I'm still going ahead and prepare and educate myself for the next time they try to screw me over.

I had planned to test my Firestick apps and downloaded software to see if that was something I could live with. Good to know about Hulu supplying those channels. That's mostly what I watch and news channels..well and sports.
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#9
in case you decide to cancel in the future,
depending how far away you live from broadcast towers, you could put an antenna in your attic. You would need a much stronger antenna then you would if you attached it to the top of your roof.

tvfool.com is a great website for showing you how far away the towers are, the direction they are and the signal strength all based on your address.
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Quote from just123me
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Thanks so much everyone. I will keep these in mind. I actually spent 3 days trying to fight with AT&T Uverse and finally today got connected to someone that saw my side and was able to help get my bill back to where it was. Taking 3 days was a horrible experience. AT&T customer support is a nightmare.

I'm still going ahead and prepare and educate myself for the next time they try to screw me over.

I had planned to test my Firestick apps and downloaded software to see if that was something I could live with. Good to know about Hulu supplying those channels. That's mostly what I watch and news channels..well and sports.
when you say you want to cancel they send you to the customer retention dept. They're usually the ones who can actually get you a deal
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Quote from jkee
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when you say you want to cancel they send you to the customer retention dept. They're usually the ones who can actually get you a deal
Yes, you would think. One retentions rep even told me she was also some type supervisor and has been with the company 20 years. I talked to quite a few retention reps and got denied by each saying they were sorry but a promo fell off and they have no promo to put back on.

I was at a certain rate for 2 years. I had it in writing from an ATT rep. Six months went buy, and they went way up and way over my agreed upon rate.

I was very unhappy and it took me 3 days of talking to this person and that person to finally get it fixed.

I got hung up on, transferred from this person to that person, repeated my story over and over but was told too bad and we're so sorry but it is what it is, even though you have proof with confirmation number, but nothing we can do. What I went through was awful and very time consuming.

I finally reached out to someone on their message board and they called me and did the right thing. Wow, how stressful all that was. Guy also gave me a 100.00 credit and he was from TX...not some foreign country with very heavy accents I couldn't understand.

So there are good reps at AT&T, you just have to keep trying whether by calling over and over and over, reaching out to Facebook or message boards, etc until you find that 1 in a million that will do the right thing.
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I'm sure working in retentions is pretty awful and they have quotas they have to meet for both preventing cancellations and not giving too many discounts if they want to keep their job.

One time it took me nearly hour to cancel service with comcast. As the call dragged on and I ran out of time to deal with their bs, I eventually told them if you can't close my account in the next 5 minutes I'm going to cancel my service by certified letter and file a complaint with the FTC. Miraculously, 60 seconds later my account was closed.

I found out the pissed off rep flagged the modem I owned as stolen (from comcast) in their computer system a year or two later when I gave that modem to a relative. Thankfully I had meticulous records and the original box, invoiced them for my time, and took them to small claims court.
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Last edited by jkee September 24, 2019 at 07:02 PM.
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lol canceling AOL
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Quote from jkee
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I'm sure working in retentions is pretty awful and they have quotas they have to meet for both preventing cancellations and not giving too many discounts if they want to keep their job.

One time it took me nearly hour to cancel service with comcast. As the call dragged on and I ran out of time to deal with their bs, I eventually told them if you can't close my account in the next 5 minutes I'm going to cancel my service by certified letter and file a complaint with the FTC. Miraculously, 60 seconds later my account was closed.

I found out the pissed off rep flagged the modem I owned as stolen (from comcast) in their computer system a year or two later when I gave that modem to a relative. Thankfully I had meticulous records and the original box, invoiced them for my time, and took them to small claims court.

I would think they do not even have an option to go over whatever their quota is as I would assume their computer system tracks such stuff and limits the extent of what they can do. That is not to say they may not have latitude to give you their best deal if it is available or conversely that they do not get incentivized to use as few discounts as possible though.

Comcast is a bad example though they are the poster boy for the absolute worst CS from what I understand.

https://billfixers.com/blog/21-ti...ny-america
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Last edited by YanksIn2009 September 25, 2019 at 11:53 AM.
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Cut the cord about 5 years ago and just pay $40.00 for internet service. I get about 10 local channels with a flat indoor antenna and have a couple Rokus and Chromecasts. I also have Netflix and HBO Now. I can find almost anything I want using a Chromebook to cast to my TVs. The nice thing about a Chromebook is that ya don't have to worry about viruses. I stream from sites like Putlockers that I wouldn't dream of doing with a Windows machine.
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