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PSA Paypal will not return the original fees for refunds starting October 1st

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Got this email today.

Quote :
"Earlier this year, we notified you that we were updating our User Agreement to change our refund policy. We want to let you know that the policy change is going into effect beginning on October 11, 2019.

In line with industry practice and according to our updated policy, we will not charge a fee to process refunds, but the fees from the original transaction will not be returned. This policy will not apply to duplicate transactions, voids and most disputed transactions. You can review the PayPal User Agreement for more information on our return policies."
If you are accepting money through paypal on Ebay or other forum sales, this will be useful to know, if your buyer decides to use "item not as described" excuse to return your item. You will lose the 3% fees Paypal charges

Reference: https://www.paypal.com/us/home
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Joined Jun 2006 Disastrous Dancer
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Joined Dec 2015
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#2
What other options do we have other than PayPal to accept payments on eBay?
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#3
"In line with industry practice" credit cards, google pay, apple pay, visa checkout, none of them do this I don't know one payment service that does.
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#4
Quote from A-SonaliK
:
What other options do we have other than PayPal to accept payments on eBay?
ebay accepts credit cards directly and visa checkout. From ebay website
"Sellers must specify the payment methods they accept in their listings, so it's clear to buyers how to pay. In most categories, sellers have to accept PayPal, credit cards or debit card processed through the seller's internet merchant account, or both. The eBay Money Back Guarantee applies only to items paid for with PayPal, credit card, debit card or loyalty incentives, such as eBay Bucks."
It is easy to get a merchant account to accept credit cards without paypal.
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#5
Quote from tekker
:
ebay accepts credit cards directly and visa checkout. From ebay website
"Sellers must specify the payment methods they accept in their listings, so it's clear to buyers how to pay. In most categories, sellers have to accept PayPal, credit cards or debit card processed through the seller's internet merchant account, or both. The eBay Money Back Guarantee applies only to items paid for with PayPal, credit card, debit card or loyalty incentives, such as eBay Bucks."
It is easy to get a merchant account to accept credit cards without paypal.
I didnt pay attention to this...I will be sure to exclude paypal as an option going forward.
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#6
This is the final nail in the coffin for me as an occasional seller on ebay. The risk is no longer worth the reward.

Too many changes that impact the sellers.
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#7
The end of the world is truly near.
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#8
...paging the user Puck Faypal...
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#9
Selling on ebay casually is a big risk already, this only enhances that. It is way too easy for a buyer to claim something is wrong or incorrect with their item. eBay/PayPal just sides with them automatically. I assume top sellers are handled differently but not sure.
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09-20-2019 at 04:26 AM
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#11
Quote from pvtpyle75
:
This is the final nail in the coffin for me as an occasional seller on ebay. The risk is no longer worth the reward.

Too many changes that impact the sellers.
what are you going to use now
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#12
Appreciate the heads up. Dumping paypal.
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Joined Jun 2014
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#13
So just to be clear when I pay grocery store through credit card and I refund the item, they pay the 3% creditcard fee from their own pocket ?
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09-20-2019 at 04:31 AM
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#15
They had tried this before.
I guess this is their 2nd swing at it.
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