Forum Thread

No sound from soundbar with TV and Google Chromecast

7,349 1,270 September 24, 2019 at 09:07 AM
I've tried researching this very quickly but can't seem to find and clear answer, I thought SD'ers would probably know the answer since Google Chromecast is a popular item on here...

I purchased a few Google Chromecast devices and added them via HDMI to my TVs, but it seems like after doing this the soundbar that is also connected to the TV has no sound coming out of it now. Has anyone run into this issue (seems like it's common from my quick search) and know how to fix this?

Below is some info that might be helpful in trying to trouble shoot this:

1. My soundbars are connected via HDMI using the ARC connection on each TV.

2. They seemed to have worked fine when I first connected the Chromecast but then after powering off everything, the next time I powered the TV on there is no sound coming from the soundbar even when I'm just watching cable (no Chromecast).

3. I can switch the audio setting on the TV to try and force the sound to come out of the soundbar but it will just show as the audio should be coming out via soundbar and no audio from the TV will be coming out at all.

4. I'm assuming this has to do with the Chromecast since it was never an issue until I connected and used the Chromecast for the first time on each of the TVs.

5. One soundbar is Vizio brand and the other is Samsung.

Any help would be appreciated...Thanks!

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Joined Apr 2005
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#2
Giving this a bump in case anyone has any suggestions. Getting a little tired of watching TV without my soundbars Roll Eyes (Sarcastic)

Thanks.
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#3
This may be something funky with HDMI-CEC which you probably need to keep enabled for ARC.

Do your soundbars have HDMI connections? Can you plug the chromecast into them directly instead? Then have the TV set to the soundbar HDMI to get the video? Or.. if your soundbars support optical connections, you could avoid ARC and have the TV output via optical instead.
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Let Sleeping Dogs Lie
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#4
so obvious question is what happens if you disconnect the chromecast?
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#5
Quote from EyeBaller
:
This may be something funky with HDMI-CEC which you probably need to keep enabled for ARC.

Do your soundbars have HDMI connections? Can you plug the chromecast into them directly instead? Then have the TV set to the soundbar HDMI to get the video? Or.. if your soundbars support optical connections, you could avoid ARC and have the TV output via optical instead.
Sorry for the late replies, forgot to check this thread and I get no notification of a post unless I'm quoted I think. I thought I read something about that option and I tried it but didn't help as far as I can tell. I have an HDMI in on the soundbar and I plugged in the Chromecast into there after I got everything to work correctly without the Chromecast plugged in. After plugging the CC into the soundbar it again took the sound away from the soundbar and only TV speakers were working.


Quote from komondor
:
so obvious question is what happens if you disconnect the chromecast?
If I unplug the Chromecast the soundbar will work fine and can be controlled using my Xfinity remote (ARC working fine), but only after I unplug the TV and then plug back in after removing the Chromecast. I'm assuming the TV needs to reset the HDMI settings it remembered from when the Chromecast was plugged in.

I think I'm going the Optical Audio cable route. I was trying to avoid it since I wanted to keep ARC capabilities and avoid having to use a second remote for the soundbar, especially for the TV my mother-in-law uses, don't think she can handle the concept of 2 remote controls. I know some of the newer soundbars can 'learn' your remote and you can actually use your own TV/Cable Box remote but I don't think these 2 can.

I just thought there had to have been quite a few people who have had this issue and maybe someone had a workaround while still keeping ARC capabilities.
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#6
Quote from EyeBaller
:
This may be something funky with HDMI-CEC which you probably need to keep enabled for ARC.

Do your soundbars have HDMI connections? Can you plug the chromecast into them directly instead? Then have the TV set to the soundbar HDMI to get the video? Or.. if your soundbars support optical connections, you could avoid ARC and have the TV output via optical instead.
Forgot to mention that I think it does have to do with something funky in regards to HDMI-CEC. Not sure exactly how or why, but definitely has to do with that since it looks like I can't control the soundbar anymore with my Xfinity remote like before while the Chromecast is plugged in.

But there has to be tons of people with this issue (lots of Chromecast sold and lots of people with Soundbars connected via HDMI), just can't believe people just live with it and essentially make the soundbar useless or just resort to using two remotes after not having to in the past.
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