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*Solved - My Yahoo page won't load up.

1,660 306 September 10, 2005 at 03:15 PM
I can't seem to solve this problem, or find any info on it anywhere... but then, I'm not as tech savy as some of you folks.

Here is the problem:
The last few days or so, I can't seem to load My Yahoo page. All other pages, including other yahoo pages, such as yahoo mail, work just fine. I usually use firefox, but I have the same problem when using IE or Opera, all updated versions. Also, I can access the page at work.

I'm running XP and McAfee Security Suite... both running well for a while. I can think of no "new" activities that I've done in the past few days that could have caused this.

Any ideas?
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point5mann
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XXnarg
09-10-2005 at 03:33 PM.
09-10-2005 at 03:33 PM.
Care to share the URL of the page you can't load?

What is the exact error condition or message you get?
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point5mann
09-10-2005 at 04:03 PM.
09-10-2005 at 04:03 PM.
Quote from Xnarg :
Care to share the URL of the page you can't load?

What is the exact error condition or message you get?

Well, the url is http://my.yahoo.com/ (I feel kind of stupid writing that... I'm sure I'm supposed to write something else too.)

There is no error message. It just loads up a completely blank page. Just completely white. The status bar at the bottom says done. Reloading just brings back the blank page.

Thanks for looking Xnarg.
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garosenb
09-10-2005 at 06:55 PM.
09-10-2005 at 06:55 PM.
Try this for IE and let me know what happens. You are going to want to clear your cache and cookies. Open up IE. Click on Tools->Internet Options. Click "Delete Files" and put a check mark in the box to delete all offline content. Then click "Delete Cookies" and then "OK" again. Then close the browser or reload (F5) the page.
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point5mann
09-10-2005 at 07:02 PM.
09-10-2005 at 07:02 PM.
Quote from garosenb :
Try this for IE and let me know what happens. You are going to want to clear your cache and cookies. Open up IE. Click on Tools->Internet Options. Click "Delete Files" and put a check mark in the box to delete all offline content. Then click "Delete Cookies" and then "OK" again. Then close the browser or reload (F5) the page.
I did exactly as instructed. When I reload the page it brings me to the login/new user page and asks me to log in. I do and again I get the completely blank white page.

Thanks for the help. Maybe some yahoo hating virus has infected my computer.
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arjunsr
09-10-2005 at 07:06 PM.
09-10-2005 at 07:06 PM.
check your hosts file (search here/google gets exact location) and see if there's something funky in there.
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PiratesSayARRR
09-10-2005 at 08:32 PM.
09-10-2005 at 08:32 PM.
are you running through a router.... because sometimes engadget will not connect for me and I just reset my router and it works fine... if no router try resetting your modem unplug it for 15 secs and plug it back in
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point5mann
09-10-2005 at 09:03 PM.
09-10-2005 at 09:03 PM.
No router and I tried resetting my modem... with no luck. Arj, I'm working on your suggestion.
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Joined Dec 2003
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point5mann
09-10-2005 at 09:25 PM.
09-10-2005 at 09:25 PM.
Ok, I had no idea what a hosts file was, but I googled it and figured it out. I found mine and it looked ok, but just in case, I altered it with one that's supposed to block ads etc. The good news is my pages seem to download a lot faster. The bad news is... I still have the same white no load page for the my yahoo.

Though my problem is not solved... I appreciate everyone's help. You guys are smart.
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yesplease151
09-11-2005 at 06:39 AM.
09-11-2005 at 06:39 AM.
Quote from Point5mann :
Ok, I had no idea what a hosts file was, but I googled it and figured it out. I found mine and it looked ok, but just in case, I altered it with one that's supposed to block ads etc. The good news is my pages seem to download a lot faster. The bad news is... I still have the same white no load page for the my yahoo.

Though my problem is not solved... I appreciate everyone's help. You guys are smart.
The problem is with Yahoo, not your pc. http://ths.gardenweb.com/forums/l...15313.html

Try going here instead of my.yahoo.com:
http://my.yahoo.com/p/1.html
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Last edited by yesplease151 September 11, 2005 at 06:47 AM.
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point5mann
09-11-2005 at 01:59 PM.
09-11-2005 at 01:59 PM.
That worked like a charm. Thanks! Good info too.
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