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Open Box - LG OLED77C9PUB 77" C9 4K HDR Smart OLED TV w/ AI ThinQ (2019 Model) $2549

$2,549.00
-7 Deal Score
2,659 Views
This is a steal if its just box damage. Probably worth calling to confirm condition and policies before placing an order.

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https://www.buydig.com/shop/produ...l-Open-Box
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Open Box - LG OLED77C9PUB 77" C9 4K HDR Smart OLED TV w/ AI ThinQ (2019 Model) $2549
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10-28-2019 at 02:49 PM #2
Great price, just a warning though, I bought a "open-box" 34" monitor from them which was definitely NOT just open box. The box was in a pretty bad shape along with the internal which had been used somewhat. I would rate it as "Used- Very good" and not as "New-open box". I know it was return, but not a very good condition return. Whoever returned it used it somewhat.

The returns WERE NOT EASY. They wanted to charge 15% restocking fee even though they incorrectly reported the monitor condition. I can only imagine how hard its going to be return this huge TV if the condition is not what they say.
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10-28-2019 at 02:49 PM #3
Buydig open-box policy is AS-IS no returns unless found defective. Given this is an OLED panel with possibility for burn-in I wouldn't risk it unless you think you can get it repaired through LG if it came that way.
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10-28-2019 at 02:51 PM #4
Quote from wraithetc
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Buydig open-box policy is AS-IS no returns unless found defective. Given this is an OLED panel with possibility for burn-in I wouldn't risk it unless you think you can get it repaired through LG if it came that way.
Yups thats what they told me, to contact LG which I am not sure will honor warranty in case of Open box purchases. Burn-in itself is NOT covered by warranty though LG has been fixing burned in panels in the past.
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10-28-2019 at 03:28 PM #5
Quote from wraithetc
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Buydig open-box policy is AS-IS no returns unless found defective. Given this is an OLED panel with possibility for burn-in I wouldn't risk it unless you think you can get it repaired through LG if it came that way.
Where is that open box policy? I can't find it in the returns section.
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10-28-2019 at 03:33 PM #6
The customer service guy said the TVs are open box brand new (deliveries not accepted at the time). Worst case you could also not accept delivery as well after powering it on, but apparently the usage level has to be less than 60 hours in order for them to accept returns
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10-28-2019 at 07:19 PM #7
Would LG honor the warranty on these?
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10-28-2019 at 08:52 PM #8
As long as you're receipt does not appear to show anything but new, you should be OK. Make sure it states just the price paid and tv serial number, I just went through this for my 3rd unit
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10-28-2019 at 10:20 PM #9
Quote from nhtalbot
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Would LG honor the warranty on these?
LG won't covered any open box or store display. They can also track via SN n the receipt. Just be aware on that.
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10-28-2019 at 10:23 PM #10
Quote from cogepan11
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LG won't covered any open box or store display. They can also track via SN n the receipt. Just be aware on that.
Good to know. Thx. I'll wait for a screaming deal on a new one. Or maybe I'll just get the 65" — it's already very heavily discounted new.
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10-29-2019 at 11:51 AM #11
Shoot, no longer available. I would've gone for it!
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