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Chase Ultimate Rewards now allows booking of Southwest Airlines tickets

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Just noticed the attached banner on the Chase Ultimate Rewards site that indicates you can call in to 1-855-233-9462 if you are looking at booking a Southwest Airlines flight. I called in and the agent mentioned that they are currently working to integrate Southwest into online booking but for now they will assist you over the phone with booking a Southwest flight at the discounted point rate. I also asked about companion pass and evidently the flight will show-up in your Southwest account/portal and you can add them after the fact. I had no idea where to post this but thought it would be helpful for those that were trying to plan spring break trips like I was. I successfully booked a light with them and within 10 minutes the flight showed up within my Southwest account and sure enough I could add my companion.
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#2
Chase UR Travel portal has been allowing you to book SW tickets through them by calling. Transferring UR to SW would probably save you more points though.
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Last edited by animekub November 22, 2019 at 05:25 PM.
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#3
Quote from animekub
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Chase UR Travel portal has been allowing you to book SW tickets through them. Transferring UR to SW would probably save you more points though.
Actually the points you use to buy the Southwest Airlines tickets is 20% lower than the cost of buying the tickets directly. This is in alignment with their "travel bonus" for booking through their portal and how they treat other airlines. Transferring the points does not yield the 20% bonus. I'm attaching a screenshot of my checkout...
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Quote from Deal-R-Dash
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Actually the points you use to buy the Southwest Airlines tickets is 20% lower than the cost of buying the tickets directly. This is in alignment with their "travel bonus" for booking through their portal and how they treat other airlines. Transferring the points does not yield the 20% bonus. I'm attaching a screenshot of my checkout...
This is only the case when booking with Sapphire Preferred/Reserve cards.

Preferred gives you a 25% bonus and Reserve gives you a 50% bonus to your points when booking travel of any kind. This is not the case for Freedom (maybe Ink too? I forget) cards.
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#5
Hopefully can book Southwest and Spirit via portal soon
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#6
The 1.5x booking rate of the reserve is roughly equivalent to the valuation you get by transferring points directly to Southwest at 1.5 cents per Rapid Rewards points (though note that if you buy with Southwest Rapid Rewards points you still have to pay $5.60 per leg TSA fee, whereas the Chase Ultimate Rewards will cover the full fare including all taxes).

The biggest advantage of booking it through Chase is you still earn Southwest points on the trip (Southwest considers it a fully paid ticket), whereas if you buy with RR points you don't earn anything for the flight.

Warning though--Chase emphasized to me when I booked that the flight could not be modified like a traditional Southwest ticket. I didn't fully check, but I think that means you can't skip the flight and bank the travel funds--it removes some of the flexibility that Southwest is famous for.
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Quote from montecarlocars
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The 1.5x booking rate of the reserve is roughly equivalent to the valuation you get by transferring points directly to Southwest at 1.5 cents per Rapid Rewards points (though note that if you buy with Southwest Rapid Rewards points you still have to pay $5.60 per leg TSA fee, whereas the Chase Ultimate Rewards will cover the full fare including all taxes).

The biggest advantage of booking it through Chase is you still earn Southwest points on the trip (Southwest considers it a fully paid ticket), whereas if you buy with RR points you don't earn anything for the flight.

Warning though--Chase emphasized to me when I booked that the flight could not be modified like a traditional Southwest ticket. I didn't fully check, but I think that means you can't skip the flight and bank the travel funds--it removes some of the flexibility that Southwest is famous for.
You can always cancel the flight and get it back as a voucher.
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#8
Nice to know.
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Quote from Deal-R-Dash
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Actually the points you use to buy the Southwest Airlines tickets is 20% lower than the cost of buying the tickets directly. This is in alignment with their "travel bonus" for booking through their portal and how they treat other airlines. Transferring the points does not yield the 20% bonus. I'm attaching a screenshot of my checkout...
This is an absolutely terrible rate. You are much better off doing a 1:1 UR to SW points transfer and booking direct through SW where you will yield anywhere between ~$0.014 - $0.017 per UR point vs the ~$0.012 you illustrated here. The fractions of pennies add up significantly.
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#10
But with the reserve 1.5 to 1 bonus it's better (since you get FF points)
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#11
I'm confused... so what is the better route to book SW flights? With 1:1 UR to SW point transfer, you can book and if you cancel then the points just go back to your SW balance (no expiration) as opposed to cancelling a non-point flight, you would have 1 year to use your balance.
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#12
Here is the same flight and the number of points that Southwest would require you to transfer from the UR site. Sure enough, it is 3,000 points lower and you definitely can do a 1:1 transfer. I did not catch that so very much appreciate the heads-up. The use of UR portal for booking Southwest tickets would definitely be situational on the bonus level you have with a Chase card...
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#13
Quote from VCi15
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I'm confused... so what is the better route to book SW flights? With 1:1 UR to SW point transfer, you can book and if you cancel then the points just go back to your SW balance (no expiration) as opposed to cancelling a non-point flight, you would have 1 year to use your balance.
This is all way too much in its infancy to make a final determination, but I'll keep an eye on it. Til then, UR to SW via my CSR is easily the way to go. Screw dealing with idiots on the phone.
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Quote from Limewirelord
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This is only the case when booking with Sapphire Preferred/Reserve cards.

Preferred gives you a 25% bonus and Reserve gives you a 50% bonus to your points when booking travel of any kind. This is not the case for Freedom (maybe Ink too? I forget) cards.
I have the Ink...it is 20%
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Quote from VCi15
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I'm confused... so what is the better route to book SW flights? With 1:1 UR to SW point transfer, you can book and if you cancel then the points just go back to your SW balance (no expiration) as opposed to cancelling a non-point flight, you would have 1 year to use your balance.
It depends on the rate that the reps give you. I've booked three flights this way, one was worse than doing a 1:1 transfer, one was about 95% cheaper, and one was 90% cheaper. I did it because I want to earn SW points + take the "flights" to count toward companion pass again next year.
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