ARRIS Surfboard Docsis 3.1 Gigabit Cable Modem for Xfinity Internet & Voice - $159.99

Thanks, returning the used 3.0 one I just purchased the other day.

Thanks OP. When I went to buy it gave me the option to use a $15 GC promotion I had so the price went down a bit. Lets see how real the Intel Puma 6 modem chipset defects are.

Quote from aacd : Thanks OP. When I went to buy it gave me the option to use a $15 GC promotion I had so the price went down a bit. Lets see how real the Intel Puma 6 modem chipset defects are.

I'm not an authority on this, but somebody else mentioned in another post that the Arris T25 is DOCSIS 3.1, so it has to use the Puma 7 chipset which hasn't shown any issue.

Long overdue and a great alternative to the Netgear model at almost twice the price!

Quote from aacd : Thanks OP. When I went to buy it gave me the option to use a $15 GC promotion I had so the price went down a bit. Lets see how real the Intel Puma 6 modem chipset defects are.

The following is from the following site https://approvedmodemlist.com/int...t-defects/
Intel Puma 6 Modem List – Do Not Buy These Cable Modems (Amazon is selling the T25 and it is on this list)

Do not buy these modems to avoid current and future problems with the Intel Puma chipsets. This list also includes Intel Puma 7 chipset modems.

Devices highlighted in bold are the more popular cable modems (best-selling modems).
USA Region

ARRIS CM3200
ARRIS DG1660
ARRIS DG1670
ARRIS DG2460
ARRIS DG2470
ARRIS DG3260
ARRIS DG3270
ARRIS DG3450
ARRIS SBG10
ARRIS SB6190
ARRIS SBG6950AC2
ARRIS SBG7400AC2
ARRIS SBG7580AC
ARRIS SBG7600AC2
ARRIS SBG8300
ARRIS SBV2402
ARRIS SBV3202
ARRIS SVG2482AC
ARRIS T25
ARRIS TG1652
ARRIS TG1662
ARRIS TG1672
ARRIS TG1682
ARRIS TG2472
ARRIS TG3452
ARRIS TM1602
ARRIS TM3402
ASUS CM-32
Hitron CDA3
Hitron CDA3-35
Hitron CGN3
Hitron CGNM-2250
Hitron (CGNM) CGNM-2252
Hitron CGNVM-2559
Hitron CGNM-3550
Hitron CGNM-3552
Hitron CGNVM-3580
Hitron CGNVM-3582
Hitron CGNVM-3589
Hitron CODA-45
Hitron CODA-4502
Hitron CODA-4580
Hitron CODA-4582
Hitron CODA-4589
Hitron CODA-46
Hitron CODA-4602
Hitron CODA-4680
Hitron CODA-4682
Hitron CODA-4689
Hitron CODA-47
Hitron CODA-4702
Hitron CODA-4780
Hitron CODA-4782
Hitron CODA-4789
Linksys CG6350
Linksys CG7500
Linksys CM3016
Linksys CM3024
NETGEAR C6300
NETGEAR C6300v2
NETGEAR C6300BD
NETGEAR CBR40
NETGEAR CM700

Beware of the intel chipset that this modem is using. Not sure if the intel puma chipset was fixed but just a heads up.

Edit: the post above me beat me to it

So this modem can replace my xfinity xfi?

Puma is a hardware defect - can't be fixed. I'd stay far away from this.
The SB8200 is also on sale for $109, which does not use Puma6 and that is a good price. Though it doesn't have Voice.

Quote from Eyecue : So this modem can replace my xfinity xfi?

Yes. This particular model works for those with triple play plans because it supports voice. Only 2 options right now available that support voice and gigabit internet. This is one of them. Netgear has another, but much higher price point for now. (Just a note that modem rental fees for Xfinity are going up again to $14/month next month.....so can break even in about a year or so at this price)

Quote from Eyecue : So this modem can replace my xfinity xfi?

No if you purchase your own modem you will be unable to use Xfi or the pods. That being said you avoid the $14 modem rental fee monthly and you can get your own mesh system

Quote from salmanslim : Beware of the intel chipset that this modem is using. Not sure if the intel puma chipset was fixed but just a heads up. Edit: the post above me beat me to it

I was under the impression that PUMA 7 (in the T25) chipsets do not exhibit the same latency/lag issues that the PUMA 6 chipsets did.

I have a SB6183 that's working fine on xfinity, we are paying for the triple-play 500mb plan as it was cheaper but not using the voice. Would this be a worthy upgrade?

Quote from Candurin : I was under the impression that PUMA 7 (in the T25) chipsets do not exhibit the same latency/lag issues that the PUMA 6 chipsets did.

Agree with that understanding. I'm surprised that site includes all puma 7 devices as well, even though they hedge on it a bit when they say "may" also be defective. For me, it's either this one or a netgear model that supports voice/gig internet that costs $50 more and also has mixed reviews. I'll take my chances with this one at this price and return if any major issues.

Willing to risk if even if the Puma 7 chipsets are on the avoid list. In for one.