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Dell Home Outlet Discounts, Deals and Coupon Codes

Did anyone have their Alienware system from Dell outlet order on BF cancelled?

298 61 December 2, 2019 at 09:14 AM in Computers (3) Get Dell Home Outlet coupons Coupons

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I ordered 3x. First one I called and asked to cancel the order because I ordered the wrong config (wanted Killer WiFi, config had Intel). Ordered twice more and both orders have apparently been canceled. Dell called my husband (not sure why - MY numbers were on the orders) and said there was a subset of about 300-400 orders that were canceled by the ordering system. They couldn't provide any reason why but offered (what they offer when you call/chat so it really wasn't anything "above and beyond") an additional 2% off if we replaced the orders with them over the phone. I declined because I had ordered through a portal earning 11% cashback. That's a BIG chunk of change! Like over $400 between the two systems I ordered!!

So now the cashback is at 10% and the 16% coupon still shows available but it won't work when I try to use it. When I click the "shop now" button below the coupon code it takes me to m51, m15 and G3 systems but the coupon details state not eligible on the m15. I've tried using the 15% coupon through r akuten and that won't work either. What gives?

Just wondering if anyone else here had their orders canceled and if so, did they give you a reason?



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Joined Jul 2005
killroy was here
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better off asking in the thread with the deal. people here tend to be builders or console plebs.
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Quote from BiGspendr
Stick a milk bone us ur ass, and let the dog eat it. Works like a charm!
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Joined Nov 2007
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Original Poster
Except I didn't order from any deal and/or thread.

I spent well over 12hrs on this but finally got it all ironed out. Not happy that I wasted that much time when I knew all along they COULD do what I asked after they canceled the orders but I'll deal with that after the orders get here.
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