Forum Thread

canon imageCLASS MF644Cdw printer failed to register with google cloud print?

64 10 December 10, 2019 at 09:03 AM
Hi all, so I just bought the imageCLASS MF644Cdw thanks to slickdeals and I wonder if anybody experiences difficulty in setting it up with google cloud print.

So there is no way of turning cloud print on using the printer's lcd panel as far as I know. So I log into the printer's ip address and turn on cloud print, but when I click on register, the webpage will give me the error "Could not acquire information for registration." The printer doesn't even prompt me to accept the registration or anything.

If I try to add it to google cloud print the other way, using chrome, the printer will prompt me to accept registration, but then chrome will show an error right after that and won't register the printer.

It looks like there is something in between blocking the printer from being recognized by google cloud print. Other printer functions work fine however.

I am doing the setup via wifi so maybe that is a problem, but my router is upstairs and I can't haul the printer up there to connect via wire (though I probably can buy a long ethernet cable if I have to).

I can register the printer as a "non cloud ready" printer but the home computer will always have to be on for it to work.

Many thanks for any help I can get!

4 Comments

1

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Joined Aug 2005
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#2
Couple of things

Make sure the printer is running the latest firmware available from Canon.

You may need to make firewall changes to allow communication, depending on what type of security device your running.

Make sure you don't have any browser plugins interfering here.

Wireless should work here assuming the printer can fully talk to the network.

Lastly Google Cloud print is ending in about 1 year, so it might be best to setup the replacement instead which they suggest here https://support.google.com/chrome...er/9633006
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Vague questions receive vague answers . . . . . .
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Joined Feb 2007
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#3
well that sucks. I use it to print to my printer in florida when I'm here on ohio.
its the only thing beside inet i leave plugged in when not there.
well hell
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Joined Oct 2013
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Original Poster
#4
Quote from LiquidRetro
:
Couple of things

Make sure the printer is running the latest firmware available from Canon.

You may need to make firewall changes to allow communication, depending on what type of security device your running.

Make sure you don't have any browser plugins interfering here.

Wireless should work here assuming the printer can fully talk to the network.

Lastly Google Cloud print is ending in about 1 year, so it might be best to setup the replacement instead which they suggest here https://support.google.com/chrome...er/9633006
Thank you so much and repped! In that case I won't bother with google cloud print anymore. I'm just wondering, since native printing is for chrome OS only when it is implemented, what do/will people usually use to remotely print without google cloud print if they have other systems? Not that many people would need to remotely print something anyways, but i'm just wondering.
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#5
btw, for anyone who may need this later on, where you go to turn on google cloud print, you need to turn off "Verify Server Certificate" and then you can register with cloud print.
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