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Motile 14" Laptop: AMD Ryzen 5, 14" 1080p, 8GB RAM, 256GB SSD EXPIRED

$299
$699.00
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+218 Deal Score
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Walmart has Motile 14" Laptop (M142, Black, Rose Gold or Silver) on sale for $299. Shipping is free, otherwise select free store pickup where available. Thanks Kevork

Available Colors:Specs:
  • AMD Ryzen 5 Processor
  • 14" 1920x1080 Display
  • 8GB Memory
  • 256GB Solid State Drive
  • Radeon Vega 8 Graphics
  • Windows 10
  • Ports
    • 2x USB 3.0
    • 1x USB 2.0
    • 1x HDMI
    • 1x USB Type-C
    • 1x Audio Combo Jack
  • Weight: 2.55 lbs
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Original Post

Written by
Edited December 12, 2019 at 12:23 PM by
The 14-inch MOTILE performance laptop features a 1080p screen that is Tuned by THX to bring a crystal clear picture for any and all of your tasks. With a high-powered 2nd Gen AMD Ryzen 5 Mobile Processor with Radeon Vega 8 Graphics you can tackle all of your daily tasks and projects with ease and haste-and with a slim and lightweight frame you can take it everywhere you go. Also featuring THX Spatial Audio technology for headphones, this laptop brings your entertainment to life.

https://www.walmart.com/ip/Vega-H...thena=true
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$299
$699.00

Community Wiki

Last Edited by wildpig1234 February 19, 2020 at 07:52 PM
Laptop can crash if headphones or a magnet is on top of bottom right corner!

Video Proof: https://www.youtube.com/watch?v=ECPSC_1jHE8
Hopefully this post helps you prevent future crashes / sleep issues.

Attached is a picture of location of magnetic item that causes laptop to sleep.

Customer service contact details:

Support number: 1-877-435-7955
Support email: support@MEwarrantyservices.com

I called and sent email and the information does not exist.

The correct phone number for support is (800) 379-3820. Hours are 7 am-4 pm Pacific Time. They are closed on the weekends.
Update: Just called customer service on Jan 10th. The above number (even though it announces as Overpowered customer service) is valid for Motile laptops and the rep confirmed that the warranty for M142 is valid for 1 year and you just call this number for any issues. .

Warranty Information:
Excerpts from Motile Limited Warranty booklet included in box:
"This MOTILE purchased and delivered new in the original packaging to the original purchaser is warranted for personal non-commercial use by MOTILE against manufacturing defects in materials and workmanship for a limited Warranty period of Ninety (90) days for labor and One (1) year for Hardware from the original date of purchase."
"However, the warranty on this Product is limited to Ninety (90) day hardware and labor limited warranty when purchased or used for commercial purposes."
"Product freight must be prepaid by the original purchaser and shipped in its original packaging or packaging affording an equal degree of protection."


## USER MANUAL ATTACHED AT BOTTOM ##

Bios, Software and Driver Update:
http://www.motilecustomerservice.com/

Additional driver files saved by a user from device manager: https://slickdeals.net/forums/showpost.php?p=131944567&postcount=195 .
This seems to have additional stuffs that is not included on Motile site

To enter the BIOS, keep pressing the DELETE key during the boot up

Bios update hints: (Be careful. Don't attempt unless you REALLY know what you are doing)
*Also note that some issues are appearing with the BIOS/EC update*:
https://slickdeals.net/forums/showpost.php?p=133422332&postcount=740

BIOS update guide:
https://slickdeals.net/forums/showpost.php?p=133337630&postcount=495
https://slickdeals.net/forums/showpost.php?p=133339559&postcount=504

If you brick the laptop while updating BIOS, follow Darkshade214 to reflash it, he puts it in amazing details right here:
https://slickdeals.net/f/13709582-motile-14-performance-laptop-fhd-amd-ryzen-5-with-radeon-vega-8-graphics-thx-spatial-audio-tuned-by-thx-display-8gb-ram-256gb-ssd-hdmi-front-720p-hd-ir-camera-299?p=134509370#post134509370

If you prefer to do manual bios update only or just want to stay on original bios and not having the laptop forcing a bios update, one way is to uninstall the THX thing under control panel, program and feature immediately after the initial windows setup. A lot of people report that the THX thing seems to force update of bios which a lot of time doesn't go all the way through the process. I did the uninstall the first thing after i boot up the laptop from windows setup and it never forces any bios update ever on me. I am not having any problem with the original 1.03 bios so that's why i am staying with it and since the new bios doesn't report to add anything new i don't bother with it. I do lose that THX but then again that thing only works over headphone or HDMI and i think it's somewhat of a gimmick anyway. THX screen profile still remain even if you do the THX uninstall.

If having problem with the laptop hanging while restart and not completing the restart sequence (especially after a clean window installation),
turn off fast restart in control panel/power option/system settings

Indepth outside review: https://www.notebookcheck.net/Wal...260.0.html

Currently the laptop has no support for waking up from sleep by lid opening. You have to press a key to wake it up. Closing the lid will put it to sleep though.

The HDMI port on the laptop has been verified by multiple people as HDMI 2.0 good for 4K 60hz.

USB Type C port on this Motile has been tested and only has data transfer function. NO power delivery (PD) for charging over usb C port.
NO DP function for video output via the usb C.

Display: IPS

Chassis: aluminum/magnesium

CPU: AMD Ryzen 5 3500U

SINGLE dimm slot with 8GB 2666 (speed limited by laptop to 2400) DDR4 sodimm installed. 2GB of the ram is used by Vega iGPU (amount of ram dedicated to iGPU cannot be changed). If you insert a 4GB sodimm, then only 512MB will be used by the iGPU. Anything bigger than 4GB sodimm will result in 2GB being used by iGPU. The Motile has been tested to work with 32GB sodimm.

Two M2 SSD slots: first slot comes occupied with Biwin 256GB M2 SATA SSD and can use both M2 SATA and NVME.
Second unoccupied M2 slot recognizes only NVME ssd. The first slot appears to be pcie x4 while the second slot appears to be x2. It's not clear what will happen speedwise if both are occupied by nvme ssd

Fn+ F5 changes between Basic mode and Silent mode fan speed.
This does have a small difference on multicore cpu benchmarks.
Maybe also battery life when on battery?
Also you can tell which mode you are in by looking at the LED light on the power button: solid is basic mode, slow dimming /brightening is silent mode.
After a clean windows install if you don't have the onscreen status display driver installed for this, you won't see it onscreen but the fn F5 would still work and the status is displayed by the LED on the power button.

What does Fn+F2 do? It disables/reenables the winkey that's inbetween the Fn and Alt key. Stupid i know....

See below in the attachment section for getting the OSD on screen display of FnF2 and FnF5 to work as well as having OEM info inside the about windows property as well as original motile wallpaper for those that do a clean windows install
https://slickdeals.net/forums/showpost.php?p=135064988&postcount=1673


FIX FOR LOW SOUND OUTPUT FROM SPEAKERS:

1) Be sure the Sound Blaster Connect application is running.
### The Sound Blaster Connect Software can be downloaded from the Windows Store, as well as other places. #### https://www.microsoft.com/en-us/p...verviewtab
2) Select a sound profile (Game/Music/Movie, etc)
3) and make sure the EQ is turned on.
Makes a night and day difference

Currently the bios has no support for reverse or persistent function key, meaning there is no support for being able to use the function keys without also holding down Fn key and pressing a function key. You can try the software remapping below:


FUNCTION KEY REMAPPING:
To reverse FN keys to skip having to hold down FN + FKey:
https://keytweak.en.softonic.com/

My Mapping:
Key #120 remapped to 'Volume Down' - Default to 'F9'
Key #121 remapped to 'Volume Up' - Default to 'F10'
Key #119 remapped to 'Mute' - Default to 'F8'
Key #129 remapped to 'F10' - Default to 'Volume Up'
Key #131 remapped to 'F9' - Default to 'Volume Down'
Key #133 remapped to 'F8' - Default to 'Mute'


There is also no bios support currently for keeping the backlit keyboard on constantly without it turning off when no key is pressed for a while



GAME TESTING:
on battery power:
Diablo 3 ROS (1920x1080, high settings for all): 45+ FPS
WoW Classic in intense battle like Alterac Valley, low settings, FPS fluctuates between 40-80


LINUX DISTROS TESTED:
Ubuntu 19.10 - everything works
Zorin OS 15 - Needed to apt update/upgrade to get latest kernel to support Ryzen 5 3500U graphics.
(Installs with support only for 800x600, update fixed everything)
Linux Mint 19.2 - Everything works. Updated to latest Kernel to support Ryzen 5 3500U graphics

THX Color Profile:
Here are all the color profile files off my Motile M142 R5
https://drive.google.com/open?id=...TpAaO9lp_P
or
https://www.4shared.com/zip/GWMDk...files.html
Restart laptop after placing files in C:\Windows\System32\spool\drivers\color
then right click on desktop -> Display settings -> Color Profile drop down and select Tuned by THX

INCREASE DISPLAY BRIGHTNESS:
To increase the display's max brightness download Radeon Software [amd.com], open the new software, navigate to Settings > Display and disable Vari-Bright. The display will now be ~50% brighter.(Many owners report no difference).

VIDEO ON RAM, SSD, WIFI UPGRADE:
https://www.youtube.com/watch?v=iITc_8IBPK0



Several members have reported success in using USB C PD to barrel adapters to charge. There are a number to choose from on Amazon, Aliexpress, and eBay.

USB-C power adapters

https://www.amazon.com/gp/product...CFDA&psc=1 (compact size but there is at least one user reports that there are instance of it disconnecting whenever motile reaches its peak power which can be as high as 66W when BOTH cpu and gpu are very stressed like in 4K playback sometimes.)
https://slickdeals.net/f/13814333-29-59-zerolemon-4-ports-usb-c-pd-charger-with-60w-and-18w-power-delivery-on-amazon?v=1 (seems to work fine even when at peak power. Reportedly will supply over 60W on the usb C for momentarily if needed)

Here are adapters reported working (size: 5.5*2.5mm with yellow inside color)
https://www.aliexpress.com/item/33036838470.html
https://www.amazon.com/Cablecc-Ad...07SJ4CB27/

Video on using the M2 slot to do eGPU (not very practical but it's good to know something like this works):
https://www.youtube.com/watch?v=Su3WUNyYklE


Other Resources:
https://www.reddit.com/r/motile/
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This comment has been rated as unhelpful by Slickdeals users
Joined Jun 2009
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#1711
Quote from drymonkey :
Still rocking it with 16gb and throw in an extra 512 WD Black. Only complain is the fan noise (still quite visible even when downgrading the bios).
Quote from bbqboy :
Yeah I have the ryzen 3 version. I do wish it had better battery life.
it's still a very unique nice laptop. hard to find one this small with an ethernet port which i actually use a lot. as well as two m2 slots. the super lightweight is a good thing because it's my main travel laptop.

I got a 32GB dimm and 512GB WD blue in it.

I would not mind paying for an update version with the new 4500u cpu and dual sodimm as an improvement for no more than $100 more.
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#1712
I was waiting for a similar deal to appear this black friday period from Walmart. So, looks like Motile is a simple two month brand. No signs of anything so far.
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#1713
Quote from wildpig1234 :
Who here's still using this this black friday beside me? lol....
Yep.
I haven't seen any better deals this year.
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#1714
Quote from poorgrad :
Yep.
I haven't seen any better deals this year.
The WM HP 4500U and HP direct 4700U deals are pretty close. Too bad they are not in the more compact 14 in format.
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#1715
My wife and I both use ours quite often. I haven't found anything close to this deal either this year.
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#1716
Quote from wildpig1234 :
The WM HP 4500U and HP direct 4700U deals are pretty close. Too bad they are not in the more compact 14 in format.
The nice thing about this Motile is that it's so small and light. The 3500U speed is the cherry on top.
Anything else at this price point is usually large and heavy or slow.
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#1717
I love this laptop. It is lightweight with enough hours power for regular use. One issue that bugs me a lot. Every few days I get a message "You are about to be logged off - Windows will shut down in 1 minute"
There is no cancel option. I searched google and tried a few options. But none are working.
Has Anybody has face this issue? Any solution?
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Joined Dec 2013
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#1718
What would be a better upgrade for a boost in speed, 16gb ram or a larger 500 gb SSD?
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#1719
Quote from taehoya :
what would be a better upgrade for a boost in speed, 16gb ram or a larger 500 gb ssd?
16gb ram
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#1720
Quote from anagoree :
I love this laptop. It is lightweight with enough hours power for regular use. One issue that bugs me a lot. Every few days I get a message "You are about to be logged off - Windows will shut down in 1 minute"
There is no cancel option. I searched google and tried a few options. But none are working.
Has Anybody has face this issue? Any solution?
I had this same issue for months, you have two options.

Option 1: Create a Cancel Automatic Shutdown shortcut on the desktop. For this option you should google "C-SharpCorner How To Cancel Automatic Shutdown In Windows 10" and on that page it should be Method #4.

When you see the phrase that you are about to be logged off you should go to the desktop as soon as possible and click on the shortcut, this will stop you from being logged off. This option is a temporary option and doesn't fix the root of the problem.

Option 2: This is a permanent fix and I have not seen the issue persist since doing this change. On the Desktop click on the start menu and type "Task Scheduler" then run as administrator. Once in Task Scheduler there is a folder called "Task Scheduler Library" that has a arrow (>) facing it, click on the arrow and a couple of folders should pop up. Look for the folder called "THX" and delete all the contents in the folder. When you delete all the contents in the folder then you can delete the folder itself. I believe you have to delete all the contents in a folder before you can delete the folder but it's been a while since I deleted it so you could try to delete the folder from the start and see if that works. After all that just exit the program by clicking File on the top left and then exit. After this I would recommend a restart.

Best of luck and let me know if it has helped you out.
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#1721
Quote from Aeronomx :
I had this same issue for months, you have two options.

Option 1: Create a Cancel Automatic Shutdown shortcut on the desktop. For this option you should google "C-SharpCorner How To Cancel Automatic Shutdown In Windows 10" and on that page it should be Method #4.

When you see the phrase that you are about to be logged off you should go to the desktop as soon as possible and click on the shortcut, this will stop you from being logged off. This option is a temporary option and doesn't fix the root of the problem.

Option 2: This is a permanent fix and I have not seen the issue persist since doing this change. On the Desktop click on the start menu and type "Task Scheduler" then run as administrator. Once in Task Scheduler there is a folder called "Task Scheduler Library" that has a arrow (>) facing it, click on the arrow and a couple of folders should pop up. Look for the folder called "THX" and delete all the contents in the folder. When you delete all the contents in the folder then you can delete the folder itself. I believe you have to delete all the contents in a folder before you can delete the folder but it's been a while since I deleted it so you could try to delete the folder from the start and see if that works. After all that just exit the program by clicking File on the top left and then exit. After this I would recommend a restart.

Best of luck and let me know if it has helped you out.
You are correct. The issue is with THX Update Service task.
In the action tab of THX Update Service,
I removed the Shutdown.exe command from action tab.
Now my laptop stop getting shutdown.
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#1722
I am still rocking mine 2 yr out. It's my go to laptop when i hit the road. So light and speedy!

However, the rubber feet are atrociously bad. They keep peeling off and get displaced from their place! whenever that happens, the adhesive gets less and less effective. So it becomes a vicious cycle ;(. anyone got a fix for this?
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#1723
Quote from wildpig1234 :
I am still rocking mine 2 yr out. It's my go to laptop when i hit the road. So light and speedy!

However, the rubber feet are atrociously bad. They keep peeling off and get displaced from their place! whenever that happens, the adhesive gets less and less effective. So it becomes a vicious cycle ;(. anyone got a fix for this?
Superglue?
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#1724
Anyone have two they want to unload? These would be perfect for my kids school laptops.
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#1725
Quote from TidalWaveOne :
Superglue?
Might have to... The issue with superglue is that it cures into a hard solid form rather than staying soft like the adhesives that are used for these rubber feet in laptops.

Quote from Fajitas :
Anyone have two they want to unload? These would be perfect for my kids school laptops.
No longer avail at the great price they were. Any rate, just better to get the latest 4500u which is much faster than the 3500u.
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