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NETGEAR Orbi Tri-band Whole Home Mesh WiFi System with 3Gbps Speed (RBK50) - Router & Extender replacement covers up to 5,000 sq. ft., 2-pack includes 1 router & 1 sat AWD $159

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NETGEAR Orbi Tri-band Whole Home Mesh WiFi System with 3Gbps Speed (RBK50) - Router & Extender replacement covers up to 5,000 sq. ft., 2-pack includes 1 router & 1 satellite White

Find Amazon Warehouse seller with 20% off
https://www.amazon.com/dp/B01K4CZ...rEb641S1DV
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Created 02-13-2020 at 10:30 AM by bh805
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#2
so these are used??? Anyone with good experience doing something like this?
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#3
Shows as $296 🤔
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#4
OP, YOU NEED TO ADD USED TO THE TITLE.


For those looking for this...It is a bit hard to find this option but it is there...look for seller "Amazon Warehouse" under the navigation option "New and Used from..."

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#5
Last time they had this deal some people got new units still with warranty but it's a complete lottery. I tried twice and both times got used units with warranty that expired at least a year ago. It was also $10 less last time.
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#6
I bought one of the Orbi's with 2 satellites that covers 6500 sqft and ended up sending it back. Bought from the woot deal on here about a month ago refurbished. I'm pretty techy and spent no less than 8hrs with their tech support over a 2-wk trial. Had issues like my TV not connecting to the satellite sitting less than 10ft from it and instead connecting to the main router that was downstairs through multiple walls in my house. I'd get Hugh connection speeds on my phone when I did a speed test yet Netflix would all of the sudden become horribly pixilated mid-stream and the volume would totally cut out. WiFi calling is something we heavily rely on at our house with our cell phones. Never had a problem using WiFi calling with our old system. As soon as I setup the orbi it was hit and miss at best to work. I called technical support and changes dozens of setting per their recommendation (which changed each time I talked to a different person) and nothing helped. I was told on 2 different occasions by their tech support team that they need to elevate the case to level 2 support and they would call me back. I scheduled the time for a call back and both times (different cases) NO ONE ever called me back despite spending hours on the phone with these people.

Review summary: The Orbi product sucks and their customer support is even worse. Buyer beware. Hope this helps.
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#7
I have the 3-pack from Costco for $299 and it is a great set. I can't say enough good things about these. I would buy them again in a second.

edit: I posted this before seeing the prior post. I did not post it with the intent of arguing. That said, I have not had any of the problem listed above. I never needed support so I can't speak to that.
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Last edited by Joe_Birmingham February 13, 2020 at 10:56 AM.
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#8
Quote from robstak
:
so these are used??? Anyone with good experience doing something like this?
I bought it last time via Amazon Warehouse deals and they came as brand new for me. Not had any issues.
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#9
Quote from Joe_Birmingham
:
I have the 3-pack from Costco for $299 and it is a great set. I can't say enough good things about these. I would buy them again in a second.

edit: I posted this before seeing the prior post. I did not post it with the intent of arguing. That said, I have not had any of the problem listed above. I never needed support so I can't speak to that.
I second that... Great set, getting 250MBps at all corners of the house 😁
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#10
I got the refurbished pack and it's been good. Solved a lot of problems.

But I did have to spend some time with stuff on the Netgear forums. Firmware had to be updated twice on each unit to get it current. And setting up separate SSIDs on the 2.4 and 5 ghz takes a little work, and has to be re-done each time the firmware is updated. There's no good reason for that, Netgear could make that something you could set.

If you have kids, the Circle app parental controls are actually pretty useful and easy to use, to filter out stuff you don't want. The only real challenge is figuring out what the devices are on the list of connected devices. Not tough, but a little time consuming.
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Last edited by buzzy February 13, 2020 at 12:57 PM.
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#11
Quote from Malstott45
:
I bought one of the Orbi's with 2 satellites that covers 6500 sqft and ended up sending it back. Bought from the woot deal on here about a month ago refurbished. I'm pretty techy and spent no less than 8hrs with their tech support over a 2-wk trial. Had issues like my TV not connecting to the satellite sitting less than 10ft from it and instead connecting to the main router that was downstairs through multiple walls in my house. I'd get Hugh connection speeds on my phone when I did a speed test yet Netflix would all of the sudden become horribly pixilated mid-stream and the volume would totally cut out. WiFi calling is something we heavily rely on at our house with our cell phones. Never had a problem using WiFi calling with our old system. As soon as I setup the orbi it was hit and miss at best to work. I called technical support and changes dozens of setting per their recommendation (which changed each time I talked to a different person) and nothing helped. I was told on 2 different occasions by their tech support team that they need to elevate the case to level 2 support and they would call me back. I scheduled the time for a call back and both times (different cases) NO ONE ever called me back despite spending hours on the phone with these people.

Review summary: The Orbi product sucks and their customer support is even worse. Buyer beware. Hope this helps.
I'm going to disagree. I'm not a Netgear fan at all, but this solved a lot of problems for me and saved me cutting holes in the wall and trying to run wires. So it gets a qualified recommendation, if your situation calls for it. But for example, if your house is already wired and you can use that for the backhaul, just get a regular set of routers and access points - it will be much easier.

The Orbi is a big time sink, even if you are technically inclined, to get it set up right. See my previous post. But now I don't get the family asking me why every day why the wifi stopped working.

And for sure, Netgear support is awful. Don't waste your time with them. Look in the Netgear forums.

The problem where a device connects to the wrong Orbi is hassle. Lots of people report problems with that. I was able to get it sorted out. Re-starting the device a few times may do it. Some people recommend standing between the device and the Orbi that you don't want it to connect to; or otherwise blocking the wrong Orbi.
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Last edited by buzzy February 13, 2020 at 01:35 PM.
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#12
Quote from walk2rem
:
I bought it last time via Amazon Warehouse deals and they came as brand new for me. Not had any issues.
so its a dice-roll? am v confused by this lol
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#13
Quote from robstak
:
so its a dice-roll? am v confused by this lol
you can always return
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