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2 Nest E Thermostats + 3 Nest Temperature Sensors | $247 + Free shipping

$247.00
+10 Deal Score
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https://www.homedepot.com/p/Googl.../308178428

Confirmed via chat the deal is for 2 thermostats + 3 temperature sensors.
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Created 02-25-2020 at 06:24 AM by saj024
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$247.00

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#2
Seems like a really good deal. I hope it ships. Just ordered for my home.
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#3
For those buying this unit you might want to check your thermostat wiring first. If your unit utilizes both Rc & Rh and there is no jumper the Nest E will not work. In addition if you are planning to use a C wire adapter then this unit will not work. The connections on the Nest E are only Y G R W C OB.

Although the manual says no C wire. You are better off with a C wire installed. I had mine without C wire & ended up with battery failure on the unit several times a week until I resolved it by pulling another wire from the air handler.
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#4
Unfortunately, this is false advertising (not the OP's fault, Home Depot's fault). So if you order from that page, even though it SAYS 2 Thermostats and 3 Sensors, if you look at the picture, it's 1 and 2. I'm on the phone right now with HD because I received a package today with 1 and 2, and even the rep I'm talking to agreed that this is really confusing and seems like false advertising. She's trying to make it right, but buyer beware on this deal...
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#5
Quote from riceboyler
:
Unfortunately, this is false advertising (not the OP's fault, Home Depot's fault). So if you order from that page, even though it SAYS 2 Thermostats and 3 Sensors, if you look at the picture, it's 1 and 2. I'm on the phone right now with HD because I received a package today with 1 and 2, and even the rep I'm talking to agreed that this is really confusing and seems like false advertising. She's trying to make it right, but buyer beware on this deal...

My order arrives tomorrow, I hope that's not the case or I would never have ordered this deal. We'll see if they honor it. If not, it'll be going back to the store for credit.
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#6
Quote from kjbates
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My order arrives tomorrow, I hope that's not the case or I would never have ordered this deal. We'll see if they honor it. If not, it'll be going back to the store for credit.
So I'd be willing to bet that's what you're gonna receive. I got an angel of.a customer service rep who fought for me for an hour with her superiors and they finally relented and shipped out the extra pieces for me. It's probably easier if you just return, but I was pissed about the bait and switch.
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#7
Quote from riceboyler
:
Unfortunately, this is false advertising (not the OP's fault, Home Depot's fault). So if you order from that page, even though it SAYS 2 Thermostats and 3 Sensors, if you look at the picture, it's 1 and 2. I'm on the phone right now with HD because I received a package today with 1 and 2, and even the rep I'm talking to agreed that this is really confusing and seems like false advertising. She's trying to make it right, but buyer beware on this deal...
Yep, I was afraid of that! I got 1 and 2 as well. My service rep was not an angel and just told me to reorder the same item with 10% off. If (when) I get 1 and 2 again, I'll call and fight a bit more, but I don't have high hopes.
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#8
Quote from riceboyler
:
So I'd be willing to bet that's what you're gonna receive. I got an angel of.a customer service rep who fought for me for an hour with her superiors and they finally relented and shipped out the extra pieces for me. It's probably easier if you just return, but I was pissed about the bait and switch.
I got a cooperative rep, they opened a customer complaint ticket, told me it would be up to 48 hours before I hear back and someone called that afternoon. They agreed to refund me the store price to purchase a thermostat and sensor from the store. I'm pretty pleased with that outcome.
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#9
Can some one provide me with a receipt, showing it was purchased for $80 at Lowe's. you can pm it me. Thanks in advance. sorry wrong page.
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Last edited by casper08 March 3, 2020 at 06:14 PM. Reason: posted in the wrong page
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#10
Quote from riceboyler
:
Unfortunately, this is false advertising (not the OP's fault, Home Depot's fault). So if you order from that page, even though it SAYS 2 Thermostats and 3 Sensors, if you look at the picture, it's 1 and 2. I'm on the phone right now with HD because I received a package today with 1 and 2, and even the rep I'm talking to agreed that this is really confusing and seems like false advertising. She's trying to make it right, but buyer beware on this deal...
Thankfully I got on the phone with a very nice rep. Under 5 minutes she has another nest thermostat and sensor on its way to me....
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