Forum Thread

laptop keys no bueno

1,379 50 March 24, 2020 at 04:47 PM
i start windows 10 and cant seem to login.none of the keys on the keyboard work.laptop is about 2 years old.i did windows 10 factory reset using the mouse pointer and that reset the pc but keys dont work.any ideas? only mouse pointer works

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Joined Jun 2005
Let Sleeping Dogs Lie
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#2
I would plug in an external keyboard and check device manager, sounds like water got into keyboard or it was disabled, does the keyboard work to get into bios or safe mode.
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Joined Dec 2008
L10: Grand Master
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#3
You can also click ease of access button on the lock screen in the bottom right and turn on the onscreen keyboard. It looks like a cross between a clock and wheelchair.
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