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Frontpage Deal

CyberPower 1350VA/810W 8-Outlet Intelligent LCD UPS Battery Backup EXPIRED

$95
$144.94
+ Free Shipping
+38 Deal Score
20,582 Views
Adorama has CyberPower 1350VA/810W 8-Outlet Intelligent LCD UPS Battery Backup (CP1350AVRLCD) on sale for $94.99. Shipping is free. Thanks iconian

Features:
  • Automatic Voltage Regulation
  • Intelligent LCD Diagnostic Display
  • Ultra-Quiet Operation
  • Reduce Energy Costs & Heat Loss
  • Transformer-Spaced Outlets
  • Function controls
  • Ultra-Quiet UPS
  • Convenient Mounting
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Editor's Notes & Price Research

Written by

  • Comes with a 3-year limited warranty.
  • This price matches the last time this battery backup was a Frontpage Deal. -oceanlake

Original Post

Written by
Edited July 14, 2020 at 08:15 AM by
deal [adorama.com]

$95 + free s/h
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$95
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Let me save all of you some time here. I have owned a total of 22 Cyberpower PSU's from 2008 until last year. Each one of them lasts approximately 2-3 years before the battery completely discharges and/or the circuit board/LCD screen completely fail. Like clockwork, every single one, no matter the model or power, always died just outside the warranty. For the price, around $100 or so per unit, I chalked it up to typical built in obsolescence to cause the consumer to purchase a new unit every few years. No problem, I went along with the program and ensured I had no fewer than 4 at a time in use at my business and 1 at my residence.

Then came a new CyberPower 1350VA I bought and used for a personal computer. The computer was one of the many builds that I have made over the years and it had been working without issue for around 2 years. The previous 1350VA worked fine but like all of the others, it had just failed after a 3 year stint. One day (with the computer off) we had a horrible thunderstorm and a lightning bolt struck the ground just outside my house. I literally watched it happen just outside the window of my office, the result was a bush on fire.

Anyway, after that incident, we did NOT lose power, but we DID have a surge. All of my appliances that were plugged into the wall outlets directly suffered no damage. The TV's computers, and everything else that were plugged into a traditional surge protector or the outlet directly all were fine with no damage.

The PC plugged into the CyberPower 1350VA however, suffered catastrophic damage. Both the Cyberpower 1350VA and the PC wouldn't turn on. I plugged the PC directly into a wall outlet, and still dead. I took everything apart and did a bench test. The motherboard suffered several blown capacitors. I re-soldered them and no effect. The CPU was inspected and also determined to be damaged. The Power Supply (PSU), also damaged and non-functional. The only component that survived was the RAM, GPU, and SSD. The rest was toast with no ability to repair. Mind you, the CyberPower Unit was only 3 months old at this time.

I brought the CyberPower unit and PC to a local data recovery and advanced hardware repair place only to determine the cause of the damage. I knew it was the surge, but CyberPower offers a huge $50,000 insurance guarantee against any damages from a surge! $150 later, they determined the cause of the damage to be a power surge that killed both the CyberPower and the PC.

I then contacted CyberPower to file an insurance claim for the damages. I tried both email and phone calls for a period of over 1 month and received no replies. I continued throughout the 2nd month and finally received a call back approximately 7 weeks after I called a total of eighteen (18) times and sent 6 emails. The lady who called me back ensured me that she is in charge of the insurance claims department (and is the only employee of such), and never received my calls or emails. I showed her proof of the calls and emails to which she brushed me off and claimed that CyberPower had some phone issues (yeah...OK).

Anyway, I began the claims process and explained everything to her. She insisted that I send the CyberPower Unit back to CyberPower, AT MY EXPENSE. If you are unfamiliar, these units are HEAVY and to ship them costs a good $30-$40. I explained the situation and she didn't care and demanded I ship the product back. Fine. I paid the money and shipped it back. 4 weeks later they sent me a refurbished unit (different serial #, but same model), as the warranty replacement for the CyberPower Unit. Of course, nothing back on the insurance claim.

Several more weeks of phone calls and emails and I finally get the wonderful email reply back from her. It was curtly written and stated:

"CyberPower Insurance Claims Department have inspected your unit and determined that the damage to the Unit and your PC were not the result of a surge and therefore you do not qualify for any claims."

Back on the phone and emails I go until I get a response. I showed proof of getting the product independently looked at as well as the date/time of the incident combined with the weather in my area that day, all the receipts from previous CyberPower Units, etc. The response? "It wasn't a surge, we do not cover coincidence." Literally want to try and say that the CyberPower Unit failed for no reason and the PC magically the same way, both with indications of a surge including burnt and blown capacitors, right after a lightning strike? Spare me.

The bottom line is that CyberPower produces a product with a relatively short life span. However, their units CAN NOT be trusted to save hardware against a surge, and their "Insurance Policy" is a complete scam. Their customer service is absolute trash and their "policies" are a dumpster fire.

If you don't care about any of the aforementioned, by all means, enjoy the "good deal". However, if you want to buy yourself some peace of mind, look to other companies and don't support one that doesn't stand by their product or insurance policy.
It is a very good price, but it is Simulated sine wave instead of pure since wave.
This sounds like just complaining rather than helpful advice- what would be a good price? The 30% off? When and where was that? A price mistake a long time ago or something regularly available? I suspect you're going to say 'nothing, nobody should ever get this' but hopefully I'm wrong.

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#3
It is a very good price, but it is Simulated sine wave instead of pure since wave.
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07-14-2020 at 08:17 AM
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#5
Quote from karazi
:
It's been 30% cheaper, not a great price actually for garbage simulated wave.
This sounds like just complaining rather than helpful advice- what would be a good price? The 30% off? When and where was that? A price mistake a long time ago or something regularly available? I suspect you're going to say 'nothing, nobody should ever get this' but hopefully I'm wrong.
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Last edited by AndyfromFL July 14, 2020 at 08:47 AM.
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#6
A friend of mine just told me they bought one from Costco For $99 but he use for medical equipment backup
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#7
This looks like their older style? I considered buying it, but I'm afraid it's been sitting in a warehouse for awhile and the battery might fail sooner than a newer unit.
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#8
Bought 1 for router, modem and hubs and switch. Thanks OP
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#9
I should buy one of these but I'm too cheap. Bummer!
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#10
Quote from karazi
:
It's been 30% cheaper, not a great price actually for garbage simulated wave.
Quote from AndyfromFL
:
This sounds like just complaining rather than helpful advice- what would be a good price? The 30% off? When and where was that? A price mistake a long time ago or something regularly available? I suspect you're going to say 'nothing, nobody should ever get this' but hopefully I'm wrong.
Agreed. And when was it ever 30% cheaper? The only deal I ever saw on SlickDeals for that price was a pricing error in 2016 at BestBuy for Business. They cancelled all of the orders and nobody received it for that price.

$95 is an excellent price for this unit and unless you're connecting equipment with certain models of Active PFC power supplies, there's absolutely no need or benefit to using a pure sine wave UPS.
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#11
Quote from vietsd
:
It is a very good price, but it is Simulated sine wave instead of pure since wave.
What does this mean? Will it keep my equipment from shutting off if I lose electricity? If it does, then will this matter for my use case? Just wondering before purchasing.
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#12
Had to purchase a sine wave model from Costco after my computer started going beep after extended operating time. Turns out that it was combination of both the old UPS and power supply that was being taken to the limit
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#13
got from costco (similar spec 1350/810/non-sine) for $99 ... haven't opened it yet.
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#14
Will this provide a ground for a non grounded outlet?
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#15
Quote from DoonGuy
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got from costco (similar spec 1350/810/non-sine) for $99 ... haven't opened it yet.
Did you buy it at the store? May i please get an item number?? Thanks
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