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Save $500 + additional $200 for customers who have been with T-Mobile for 5+ years when you trade in a qualifying iPhone.

+19 Deal Score
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For existing customers
iPhone 12 Pro
See how to save $500 when you trade in a qualifying iPhone.
Select customers who have been with T-Mobile for 5+ years can get an extra $200 off via rebate.
How to get this offer:
Have an existing line on an eligible plan.
Purchase a new iPhone 12 Pro on a monthly payment plan and pay applicable sales tax on pre-credit price.
Trade in a qualifying iPhone in good condition:

Save $500:
iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max
Save $415:
iPhone 11, iPhone X, iPhone XR, iPhone 8, iPhone 8 Plus
Save $300:
iPhone 7, iPhone 7 Plus, iPhone SE 2nd gen
Save $215:
iPhone 6S, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE
Save $50:
iPhone 5s, iPhone 5, iPhone 5c, iPhone 4s, iPhone 4, iPhone 3 GS, iPhone 3G, iPhone 1st gen
Receive up to $500 via 30 monthly bill credits. Select customers who have been with T-Mobile for 5+ years can get an extra $200 off via rebate.
With qualifying active tenure and trade. After rebate via virtual prepaid card for T-Mobile customers; via 30 monthly bill credits for Sprint customers. If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due.

Find a store

Call 1-800-T-MOBILE
$500 off offer: Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service, & trade-in (iPhone 11 Pro, 11 Pro Max, XS, XS Max) required. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. If you cancel your line before receiving 30 bill credits, you may owe up to the full value of your device (e.g. $729.99 - iPhone 12 mini 64GB / $829.99 – iPhone 12 64GB / $999.99 - iPhone 12 Pro 128GB); if canceling your account, you can contact us first to instead make discounted monthly balance payments. iPhone 12 mini finance agreement and monthly bill credits are over 24 months. Up to $500 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 12 discounted devices/account. May not be combinable with some offers or discounts (e.g. Carrier Freedom). $200 off offer: Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service, & iPhone trade-in required. If you have cancelled voice lines in past 90 days, reactivate them first. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. Sprint customers: If you cancel your line before receiving 30 bill credits, you may owe up to the full value of your device (e.g. $729.99 - iPhone 12 mini 64GB / $779.99 - iPhone 12 mini 128GB / $829.99 – iPhone 12 64GB / $879.99 – iPhone 12 128GB & 12 mini 256GB / $979.99 – iPhone 12 256GB / $999.99 - iPhone 12 Pro 128GB / $1,099.99 - iPhone 12 Pro 256GB & Pro Max 128GB / $1,199.99 - iPhone 12 Pro Max 256GB / $1,299.99 – iPhone 12 Pro 512GB / $1,399.99 - iPhone 12 Pro Max 512GB); if canceling your account, you can contact us first to instead make discounted monthly balance payments. Up to $200 via bill credits/virtual prepaid Mastercard® Card. Card can be used online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. Lines must be active and in good standing when card is issued. Register code within 30 days of purchasing device. Allow 6-8 weeks from fulfilment of offer requirements; must be active and in good standing to receive credits/card. Max 4/account. May not be combinable with some offers or discounts (e.g. Carrier Freedom).

https://www.t-mobile.com/cell-pho...56TC822321
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This comment has been rated as unhelpful by Slickdeals users
Joined Sep 2017
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#31
I wonder if Sprint customers can take this as well given they are one company ish now.
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Joined Mar 2008
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#32
Quote from warmachinev3
:
Add select plans + essential plans are excluded again. Ty tmobile for rewarding loyal customers (not!).
The Select Plans and the VALUE Essential plan are excluded, the standard Essential plan (the one listed on their website) qualifies. Those on the Simple Choice plans are qualified too I was told. The Value Essential plan was a discounted plan they offered back in August for only a couple of weeks.
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Joined Jan 2009
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#33
Quote from jgillardi
:
Went to the local T-Mobile here in GA and Bought 2 of iPhone 12 Pro Max.

It took all of 15 minutes to do it. I Didn't want to wait trying to do online, twitter or chatting with t-force.

Getting $415 for each trade-in - 1 XR & 1 X with $211 for each in upfront bill credits and $6.80 x 2 for 30 months for the remaining balance of trade in.

And I'll get $200 x 2 for loyalty which has to be submitted once phones arrive next Friday 11/13 which I already received email confirmation for.

Just have to send in both trade in's that match the IMEI #'s they input when I made the purchases this AM.

Enjoy

PS - We are on Magenta Plus with 6 lines - 3 Paid and 3 FREE. Plus have lines for 2 iPads and 2 Apple watches....
Wow, your phone plan sounds awesome! What does your total monthly bill come out to?
I'm on T-Mobile One with 12 lines total bill about $323/month
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Joined May 2017
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#34
Quote from chiaxa2911
:
For the loyalty credit or the trade in?
For both. You can still trade your phone in to them, but you'd get far less value compared to the promo value.
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Joined May 2017
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#35
Quote from warmachinev3
:
Add select plans + essential plans are excluded again. Ty tmobile for rewarding loyal customers (not!).
I know right! My thoughts exactly. How weak of tmo to exclude those. What're your thoughts? Are you gonna change plans? Kinda hard to let go of $50 unlimited / month..
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Joined Sep 2005
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#36
OP, fix your clickbait title.

UP TO $500.

The ONLY $500 deals are for the iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max.
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Joined Mar 2019
Mr. Big
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#37
Quote from TaKo97
:
I wonder if Sprint customers can take this as well given they are one company ish now.
Yes, Sprint is eligible, same 5+ years of service requirement.
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Joined Feb 2020
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#38
How is this better than existing deal on Tmobile website where they give $830 for iphone11 and $530 for iphone 7?
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Joined May 2017
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#39
Quote from Onepunch329
:
How is this better than existing deal on Tmobile website where they give $830 for iphone11 and $530 for iphone 7?
Because that is for new customers, this deal is for existing customers.
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Joined Dec 2010
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#40
Quote from jgrado
:
Anybody know if the iPhone 12 mini qualifies for the $200 loyalty bonus?
Yes, I confirmed with TForce before ordering 12 and 12 mini phones that I would get the $200 on each of the purchases/EIPs. Limit 4
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Joined Mar 2015
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#41
Just a heads up for those who are taking advantage of this offer. CHECK YOUR RECEIPT!

My experience:
Based on jgillardi smooth experience, I went into a company owned T-Mobile store last night (not a authorized re-seller) to trade in my iPhone X for an iPhone 12 mini. I explained what I wanted to do and the deal that I was expecting ($415 trade in value of my iPhone X + the $200 loyalty). They confirmed the deal and that I qualified for the $200 loyalty money. Everything seemed to have gone smoothly.

When I went home and read my email receipt, it contained these words:
"Once your new iPhone 12 mini - Blue - 256GB ships, you'll have 30 days to send back your current Apple iPhone X 256GB Grey - Generic (A1865) in good condition to receive a one‑time bill credit of $212.00."

I contacted T-Mobile via iMessage text. All they could see was that my trade-in was worth $212. She couldn't give me any other information. I went ahead and canceled it because that is not the $415 I should be receiving (distributed in 24-monthly bill credits).

This morning I placed another order but online this time. A much smoother transaction. I immediately checked my email receipt and the wording now says:
"Once your new iPhone 12 mini ships, you'll have 30 days to send back your current Apple iPhone X 256GB Grey - ATT in good condition to get a monthly credit of $17.30. "

Perfect.

An added bonus to doing it online is that I saved $20.

As for the $200 credit, that money is redeemed by going to www.t-mobile.com/rebates and using the promo code of 2020APPLEUPGRADE3 as previously mentioned on this thread (with a different website). This is the info I got from the flyer the lady gave me at the T-Mobile store.
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#42
Quote from cowgoesmoo
:
Wow, your phone plan sounds awesome! What does your total monthly bill come out to?
I'm on T-Mobile One with 12 lines total bill about $323/month

$207.32 - It will go up with the 2 new phones to about $267
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#43
Quote from j2sys
:
The $212 is the wholesale-priced trade-in value for your device.
The promo ($415 per your post) is split between buying the device from you as a trade-in at that price with a one-time statement credit, and the balance of the promotional offer via monthly bill credits.

The $200 is a prepaid debit card redeemed via rebate.

Check the papers you were given and the terms of the two promotions before throwing a fit.
I think you need to re-read my post. I didn't throw a fit, I just shared my experience and advised others to check their receipts. If you would have read my post, you wouldn't have posted what you just did. Have a great day... Peace
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#44
My account is 2 months away from the 5-year goal set by T-mobile, but they won't extend me the offer either via phone call or chat. Has anyone had luck trying to get this if you're just short of 5 years?
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Joined Nov 2009
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#45
Quote from HondaF1
:
Just a heads up for those who are taking advantage of this offer. CHECK YOUR RECEIPT!

My experience:
Based on jgillardi smooth experience, I went into a company owned T-Mobile store last night (not a authorized re-seller) to trade in my iPhone X for an iPhone 12 mini. I explained what I wanted to do and the deal that I was expecting ($415 trade in value of my iPhone X + the $200 loyalty). They confirmed the deal and that I qualified for the $200 loyalty money. Everything seemed to have gone smoothly.

When I went home and read my email receipt, it contained these words:
"Once your new iPhone 12 mini - Blue - 256GB ships, you'll have 30 days to send back your current Apple iPhone X 256GB Grey - Generic (A1865) in good condition to receive a one‑time bill credit of $212.00."

I contacted T-Mobile via iMessage text. All they could see was that my trade-in was worth $212. She couldn't give me any other information. I went ahead and canceled it because that is not the $415 I should be receiving (distributed in 24-monthly bill credits).

This morning I placed another order but online this time. A much smoother transaction. I immediately checked my email receipt and the wording now says:
"Once your new iPhone 12 mini ships, you'll have 30 days to send back your current Apple iPhone X 256GB Grey - ATT in good condition to get a monthly credit of $17.30. "

Perfect.

An added bonus to doing it online is that I saved $20.

As for the $200 credit, that money is redeemed by going to www.t-mobile.com/rebates and using the promo code of 2020APPLEUPGRADE3 as previously mentioned on this thread (with a different website). This is the info I got from the flyer the lady gave me at the T-Mobile store.
The receipt doesn't really matter. My add a line and upgrade both done in different T-Mobile stores did not have the monthly credit portion in the email. They only had the low device trade in credit. Once the phone shipped, the promo showed up on both of the EIP with the proper credit amount. You just have to make sure they check that your account qualifies for the promo.
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