Forum Thread

Introducing Questions & Answers (Q&A)

68,767 136,148 November 9, 2020 at 04:13 PM in Review
Deal
Score
-21
1,968 Views

Thread Details

Last Edited by yuugotserved November 18, 2020 at 05:02 PM
-21 Deal Score
1,968 Views
Hi Slickdealers,

In an effort to improve the way community members interact with one another when there are questions that members may have about the deals and products, we released a new Questions and Answers feature (currently in BETA) on the Redesign experience and on the Mobile site. The feature allows you to submit any questions and answers you may have around the deal, product or store that will benefit other members if they have similar questions.

If you do not see the Q&A feature on the Redesign experience or on the Mobile site this means that you are not in the Private beta group. Don't worry, it will be enabled for everyone once the Private beta ends. (The Public beta is now live - Q&A is accessible for everyone as of 11/18)

The comments section today is used for a variety of purposes, including but not limited, to asking and answering questions, showing appreciation, and providing product reviews and product alternatives. We have learned from surveys that when questions are posted they often get unnoticed and become buried in the rest of the comments. The same questions may be repeated and have a difficult time browsing through the pages of comments to find relevant answers.

Think about the Q&A section you may have used from stores/sites like Amazon or Quora. Let us know what you think and how we can further improve this.

Frequently Asked Questions

1. I don't see the Q&A feature, where is it?

If you are on the Redesign experience or on the Mobile site and you do not see it on the Deal Details page above the comments section this means that you are not in the Private beta group. Don't worry, everyone will be able ask questions and submit answers once the Private beta ends. (The Public beta is now live - Q&A is accessible for everyone as of 11/18)

2. How do I use this feature?

Make sure you are logged into the Redesign experience or on our Mobile site. Visit any deal details page and scroll down to the Questions & Answers section, just above the comments section. Enter your question in the space provided and click Submit. If you would like to answer someone's question, click on their question to expand then you will be able to provide your answer.

3. What is going to happen to the comments section?

Don't worry, nothing is changing to the comments. We are simply providing a more structured way to ask questions and provide answers.

4. What is Slickdeals trying to accomplish?

With this new feature we hoping to provide community members with a more prominent and dedicated area to ask questions and provide answers and hope that members who have similar questions will be able to find answers easily without having to scroll through hundreds of comments.

5. Can I be notified when someone answers my question?

Great question! Unfortunately, this is not available yet. Since it is currently in a Beta release certain features are limited but they will be available in the future. Additionally, we have heard from your feedback that you would also like to be notified when someone quotes your replies in the comments section which will also be implemented in the future.

6. What will happen if members are still asking questions in the comments section?

That's fine. While we understand that this is still currently in Beta we want to let everyone try it out first and see what kinds of improvements we should make before we optimize and refine the process. We won't enforce and restrict how the comments section should and shouldn't be used, but we would like to encourage everyone to start asking their questions in this new section first.

7. I'm not getting any answers to my questions, what gives?

Is it a duplicate question that may have received answers already? Make sure your question hasn't been asked already. It could also be because your question may be too broad or difficult to understand. You may want to focus on keeping it short but concise and clear. You are able to make as many edits to your question after you submit it. We can also provide general tips on how to write good questions.

8. Will I be able to search and sort questions?

Great question! Unfortunately, this is not available yet. Since it is currently in a Beta release certain features are limited but they will be available in the future. Searching and sorting are the next features we have on our roadmap.

9. I submitted a question that has been asked already, what should I do?

No worries. Simply report your question by clicking on the "Report" link when you expand the question and our team will take care of it for you.

10. I submitted a question/answer but it says it's only visible to me. What does this mean?

If you see a message letting you know that your question/answer is only visible to you it means that it is currently pending review from our moderation team. Once it is approved it will be visible to others.

Thank you for your contributions. We look forward to seeing your great questions and answers.

12 Comments

1

Sign up for a Slickdeals account to remove this ad.

This comment has been rated as unhelpful by Slickdeals users
Joined Feb 2015
L4: Apprentice
317 Posts
24 Reputation
#2
Da haters though!
0
0
0
3
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Jan 2010
L9: Master
4,907 Posts
516 Reputation
#3
Lol all the thumbs down 🤣
6
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Jan 2015
peeing outdoors
1,310 Posts
782 Reputation
#4
are we getting another stimulus check?
0
0
0
2
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined May 2015
L6: Expert
1,619 Posts
626 Reputation
#5
Im just here for the downvotes.
0
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Jun 2011
if its Free its for ME!
2,511 Posts
2,198 Reputation
#6
Instead of introducing cash back they introduced this *face palm*
0
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Nov 2016
L5: Journeyman
634 Posts
115 Reputation
#7
When is fatwallet coming back
1
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Dec 2004
Community Manager
68,972 Posts
4,864 Reputation
Staff
#8
0
0
0
0
Reply

Sign up for a Slickdeals account to remove this ad.

This comment has been rated as unhelpful by Slickdeals users
Joined Nov 2005
L2: Beginner
92 Posts
111 Reputation
#9
Can you get Covid19 by reading the Q&A over a 5G connection on our flat Earth?
1
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Jun 2011
if its Free its for ME!
2,511 Posts
2,198 Reputation
#10
thats an exclusive offer for macys, i am referring to program like eb-4tes scooby, you can offer cashback to all the sites that competitors offers so people will just stick with one stop shop like slickdeals, and slickdeals doesnt have to offer any cashback at amazon, slickdeal will still come out way ahead hug
0
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Dec 2004
Community Manager
68,972 Posts
4,864 Reputation
Staff
#11
Quote from Bad_Boy
:
thats an exclusive offer for macys, i am referring to program like eb-4tes scooby, you can offer cashback to all the sites that competitors offers so people will just stick with one stop shop like slickdeals, and slickdeals doesnt have to offer any cashback at amazon, slickdeal will still come out way ahead hug
This was just the beginning... it's being tested and fine tuned. Smilie Posts by ajvgk and bryantq explain more in that thread.
0
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Nov 2018
L0: Total Nubcake
629 Posts
440 Reputation
#12
Quote from sexyrob
:
Can you get Covid19 by reading the Q&A over a 5G connection on our flat Earth?
Only if you were there for the fake moon landing
0
0
0
0
Reply
This comment has been rated as unhelpful by Slickdeals users
Joined Nov 2007
The Insider
68,767 Posts
136,148 Reputation
Original Poster
Pro Staff
#13
Hi everyone,

As of right now, Q&A is live for everyone and is in Public beta.

Please continue to share feedback with us in this thread.

Thank you!
0
0
0
0
Reply
Page 1 of 1
1
Join the Conversation
Add a Comment
 
Link Copied to Clipboard