Joined Aug 2016
Something like a boss
Forum Thread
PS5's being stolen by FedEx ground?
November 18, 2020 at
02:28 AM
in
News
(2)
Thread Details
Lots of posts about this on twitter and reddit from many purchasers.
https://twitter.com/djwiz1/status...773211
https://twitter.com/djwiz1/status...773211
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Quote
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I ordered a Playstation 5 from Walmart and it was shipped via FedEx under tracking number 9388XXXXXXX.It was scheduled to be delivered this past Sunday, November 15 and the FedEx status page confirmed it was out for delivery. I checked the status of the delivery every 20 minutes or so via your tracking page and periodically checked if the package was outside. As 8:30 PM came around, we once again checked outside and the tracking status and it still showed it was out for delivery. Monday morning, the status on the FedEx tracking page had not updated. Still showed as out for delivery. Sometime after 10 AM Monday, the status suddenly changed that it was delivered the night before at 7:45 PM. I also have 24/7 video recording in front of my home aimed out to the street. Not only did FedEx not show up at 7:45 PM as the tracking status states, I don't see a FedEx vehicle or any large delivery truck drive down my street in the hours before or after it was supposedly delivered. I'll gladly share the video. I suspect it was stolen by the driver as evidenced by the tracking status suddenly updating the next day, and video proof that no delivery vehicles were on my street anytime near when the package was supposedly delivered. I'd like the Playstation 5 we ordered. Most of all, the driver should be fired. Please check if the driver manually updated the delivery time for any other packages on his route around that time. |
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Our neighborhood consists of only a couple streets. On the other street, the same house number as mine had a last name that matched my first name. Until they moved, our mail got mixed at least once a week.
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FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. Both of us were confused; our addresses were clearly visible from the street, none of the packages were delivered late at night (so no excuses he couldn't see the address in the dark), and neither of us had issues with any other delivery company (including FedEx Express), only FedEx Ground/Home. Me and my neighbor both complained to FedEx; they just assumed it was a mistake, but it kept happening over and over. It stopped eventually and I don't know what happened to the driver; the only theory we could come up with was maybe he was dyslexic (the house numbers were the same except for 1 digit) and wasn't trying to do it intentionally.
Anyway, my PS5 and Xbox Series X were both misdelivered from Amazon. The Xbox was delivered to an entirely different person and address not even close; complained to Amazon but luckily the person was nice enough to drop it off without opening it. Told him he should be the delivery driver since he obviously didn't have issues finding my address.
Hoping to not have the same thing happen with my PS5, I stayed and watched with my Ring camera and tracking waiting for the truck to arrive on delivery day. I saw the driver on camera, stop at my neighbor's house, and could even hear him from my window climbing up my neighbor's steps, and drop off my PS5 and then mark it as delivered, and then drive past my house. WTF. I ran over to my neighbor to double-check it wasn't a package for him; sure enough it was my PS5 and he handed it to me.
So, I don't really know what's going on. Maybe the drivers are fatigued with all the console packages and don't care to check the address? Everything else was delivered correctly and with no problems throughout the entire year and even after the consoles were delivered; it was only the consoles that had a problem.
There are probably bad apples possibly stealing them, like with any company, but so far they've just been bizarre mistakes and I really can't figure out why.