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PS5's being stolen by FedEx ground?

7 10 November 18, 2020 at 03:28 AM in News (2)
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Lots of posts about this on twitter and reddit from many purchasers.

https://twitter.com/djwiz1/status...7732110337

Quote :
I ordered a Playstation 5 from Walmart and it was shipped via FedEx under tracking number 9388XXXXXXX.

It was scheduled to be delivered this past Sunday, November 15 and the FedEx status page confirmed it was out for delivery. I checked the status of the delivery every 20 minutes or so via your tracking page and periodically checked if the package was outside.

As 8:30 PM came around, we once again checked outside and the tracking status and it still showed it was out for delivery.

Monday morning, the status on the FedEx tracking page had not updated. Still showed as out for delivery.

Sometime after 10 AM Monday, the status suddenly changed that it was delivered the night before at 7:45 PM.

I also have 24/7 video recording in front of my home aimed out to the street. Not only did FedEx not show up at 7:45 PM as the tracking status states, I don't see a FedEx vehicle or any large delivery truck drive down my street in the hours before or after it was supposedly delivered. I'll gladly share the video.

I suspect it was stolen by the driver as evidenced by the tracking status suddenly updating the next day, and video proof that no delivery vehicles were on my street anytime near when the package was supposedly delivered.

I'd like the Playstation 5 we ordered. Most of all, the driver should be fired. Please check if the driver manually updated the delivery time for any other packages on his route around that time.
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Foxiest of the Hounds
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#2
Had no issue here.
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Quote from toolio20
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Achievements are not for the meek, it is better to forfeit inheritance of the earth so that the mighty may look upon my gamerscore, and despair. Achievements are for men who dream; men who dare; men who achieve! Men who carve out entire galaxies with nothing more than nimble cheetos-dusted fingers and their wits, and in our leisurely twilight days we shall sit by softly flickering fires with our descendants recounting the tales of these unimaginable glories.
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killroy was here
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#3
Quote from godfather927
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Had no issue here.
i'll be right over.
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Quote from BiGspendr
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Stick a milk bone us ur ass, and let the dog eat it. Works like a charm! http://i.slickdeals.net/images/smilies/emot-LMAO.gif
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#4
Quote from dayv
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i'll be right over.
I do wish UPS and Fedex took notes from Amazon and snapped pics of the package on the porch to post on the tracking page. Our address gets confused with a neighbor's across the street fairly often because the last two numbers get switched in the heads of the driver's. With amazon's pics, it's obvious when that happens because you can tell immediately the package ain't on our porch.
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killroy was here
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#5
Quote from godfather927
:
I do wish UPS and Fedex took notes from Amazon and snapped pics of the package on the porch to post on the tracking page. Our address gets confused with a neighbor's across the street fairly often because the last two numbers get switched in the heads of the driver's. With amazon's pics, it's obvious when that happens because you can tell immediately the package ain't on our porch.
that used to happen to us at an old address. they'd screw up 12605 and 12506, we were on the same street :/
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#6
must be a neighbor of mine here in the A because our local fedex has similar complaints on Google reviews for other items.
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#7
Quote from dayv
:
that used to happen to us at an old address. they'd screw up 12605 and 12506, we were on the same street :/
Our neighborhood consists of only a couple streets. On the other street, the same house number as mine had a last name that matched my first name. Until they moved, our mail got mixed at least once a week.
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#8
FedEx called me back after I reached out to their executive relations team. They said while they couldn't say too much, they saw something suspicious with the driver's handling of my package and they suspended him. They are waiting for his GPS information (I suppose before deciding to fire him).
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Last edited by pf512 November 18, 2020 at 04:24 PM.

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#9
Quote from pf512
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FedEx called me back after I reached out to their executive relations team. They said while they couldn't say too much, they saw something suspicious with the driver's handling of my package and they suspended him. They are waiting for his GPS information (I suppose before deciding to fire him).
Interesting. Keep us posted on the outcome. Delay aside I hope it all works out.
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UPlay & XBox GT: MIXM0DE

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#10
Quote from pf512
:
FedEx called me back after I reached out to their executive relations team. They said while they couldn't say too much, they saw something suspicious with the driver's handling of my package and they suspended him. They are waiting for his GPS information (I suppose before deciding to fire him).
I bet he didn't wash his hands first.
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#11
Quote from godfather927
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I bet he didn't wash his hands first.
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#12
Quote from pf512
:
FedEx called me back after I reached out to their executive relations team. They said while they couldn't say too much, they saw something suspicious with the driver's handling of my package and they suspended him. They are waiting for his GPS information (I suppose before deciding to fire him).
That mofo fired and got a smile on his face sitting playing that ps5. Sorry
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#13
The boxes are unmarked... generic Walmart boxes with dead weight in them. A fed ex delivery driver would be stupid to jeopardize their job for a ps5. Also FedEx delivery status is tracked and updated nearly instantly. This seems weird unless delivered by USPS for FE.
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#14
Even if the boxes are unmarked and with added dead weight, if you're a driver (for any delivery company) and you suddenly have all these exact same boxes in your truck, with the same weight and size, all being delivered the same day as a major console release...well, you don't really need to open it to know what is in it, you can make an educated guess as to what's inside.

FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. Both of us were confused; our addresses were clearly visible from the street, none of the packages were delivered late at night (so no excuses he couldn't see the address in the dark), and neither of us had issues with any other delivery company (including FedEx Express), only FedEx Ground/Home. Me and my neighbor both complained to FedEx; they just assumed it was a mistake, but it kept happening over and over. It stopped eventually and I don't know what happened to the driver; the only theory we could come up with was maybe he was dyslexic (the house numbers were the same except for 1 digit) and wasn't trying to do it intentionally.

Anyway, my PS5 and Xbox Series X were both misdelivered from Amazon. The Xbox was delivered to an entirely different person and address not even close; complained to Amazon but luckily the person was nice enough to drop it off without opening it. Told him he should be the delivery driver since he obviously didn't have issues finding my address.


Hoping to not have the same thing happen with my PS5, I stayed and watched with my Ring camera and tracking waiting for the truck to arrive on delivery day. I saw the driver on camera, stop at my neighbor's house, and could even hear him from my window climbing up my neighbor's steps, and drop off my PS5 and then mark it as delivered, and then drive past my house. WTF. I ran over to my neighbor to double-check it wasn't a package for him; sure enough it was my PS5 and he handed it to me.


So, I don't really know what's going on. Maybe the drivers are fatigued with all the console packages and don't care to check the address? Everything else was delivered correctly and with no problems throughout the entire year and even after the consoles were delivered; it was only the consoles that had a problem.

There are probably bad apples possibly stealing them, like with any company, but so far they've just been bizarre mistakes and I really can't figure out why. Confused
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Last edited by dzap Today at 02:59 AM.
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