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Verizon $699 trade in value iPhone 4 or newer *new line not required*

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For EXISTING CUSTOMERS Verizon has a "loyalty trade-in promotion" where with any iPhone 4 or newer they'll give you $699. I just completed this with replacing an iPhone 7 and iPhone 8 with 12 pro's. The deal comes in as a credit spread out over whatever term you choose for the new phone, $29cr for 24mo in my case.

I have been hunting for a deal on the new iPhones for a couple months. Was going to do the Walmart $200 off promo, and then found myself calling Verizon Sales for help on the Disney bundle. I politely questioned how this is possible and verified 10 times that I'm keeping my number, and no "new line" funny business. He advised that Verizon Telesales (not customer service) have different/more authority and promotions than available online or in store.


I was still skeptical but searching the internet I found Reddit posts with users having the same experience. And sure enough now I have my $45 charge (12 pro 256gb) and $29 trade in credit on my bill.

https://amp.reddit.com/r/verizon/...e_12_dont/

https://www.verizon.com/support/h...le-device/
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Questions & Answers BETA
cloudnate asked this question on 01-06-2021 at 03:09 PM
01-07-2021 at 09:46 AM
I got this same answer result too -
The way i was able to get the $700 was by going to My Devices > Upgrade Now on the device you want to upgrade and use that path.
The trade-in value will initially say $440, then it will ask you to upgrade your plan as well to premium in order to unlock the full $700 promo.

My phone is an iphone X.

In order to upgrade your line -
be sure NOT to be in the ExpressCheckout Cart:
https://www.verizon.com/sales/digital/expressCheckout.html?pageName=cart

But be inside the regular cart:
https://www.verizon.com/sales/digital/cart.html

Once inside the regular cart - you should see an orange banner:
"To access 5G on this device in 5G zones, you will need to select a 5G plan. Change plan"
manama asked this question on 01-07-2021 at 03:57 AM

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#16
Very YMMV.
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#17
Quote from zgendron
:
It looks like it does require an existing Unlimited plan though, right?
Quote from hdlz
:
Depends on your plan, only the current active plans get this deal, old plans get 580 I think
Did this promo yesterday on an iPhone 12 Pro thinking "this can't be right, $699 for an iPhone 6 trade-in."

My wife and I were on an older 6GB Shared Plan but had to upgrade to qualify for the promotion. We were adding our pre-teen kid to our account anyway so ended up being about $60 more/month for 3 lines with the Play More Unlimited than it was for 2 lines with 6 GB Shared Plan. Just a heads up, each of the new Verizon plans are $10/month MORE if you opt out of AutoPay, so keep that in mind.

Solid deal for an iPhone 12 Pro considering promotions for existing customers are few and far between.

Verizon does need to come to terms that the other carriers' service are finally becoming equal to Verizon so they can no longer use that as a reason for their higher plan pricing.
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#18
I was also given the option to trade any iphone 4 or newer for $579 credit over 24months. This is loyalty program and is very specific. I placed the order for 4 iphone 12 pro on dec 11. Just got shipped. I am hoping they will send the shipping label to send the trade in phones. BTW, I got really lucky. I had 4 iphone 4, 4s sitting around that charges and works fine. So I get to keep my Iphone XS and XR.. No new lines. Just upgrading 4 phones.
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#19
Quote from Sionara
:
I'm wondering the same. I'm pretty interested as I currently have an iPhone XS and had been considering upgrading to an iPhone 12 Pro if the right deal came along.
I stumbled across the offer when I went to "Upgrade" one of our existing lines and adding a third line to our account.

It is much easier to do it online or through the app than it is calling customer service. I tried to get some answers/clarification from a Verizon rep, but pretty sure they were not Telesales because they could not clarify the details of the offer.

Still unsure if you HAVE to upgrade to receive the promotion, regardless of the amount you get from the promotion.
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#20
Quote from gumabadu
:
I stumbled across the offer when I went to "Upgrade" one of our existing lines and adding a third line to our account.

It is much easier to do it online or through the app than it is calling customer service. I tried to get some answers/clarification from a Verizon rep, but pretty sure they were not Telesales because they could not clarify the details of the offer.

Still unsure if you HAVE to upgrade to receive the promotion, regardless of the amount you get from the promotion.
But the loyalty deals won't show up online. I was told that they put a comment in the account about the offer after speaking to a rep.
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#21
Just tried to get this over chat - no luck. We've been with Verizon 25+ years.
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01-06-2021 at 12:04 PM
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#23
I think this may have been around for a while. My promo was $579, but probably because I'm on a start unlimited plan. It showed up on my offer page on desktop my verizon.
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#24
Damn ATT to step up their loyalty offers.
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Last edited by mp5cartman January 6, 2021 at 12:11 PM.
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#25
If I get a new iphone 12 with the bill credits, and I reactivate my iphone 11 back on that same line, what happens? Do I lose the bill credit because I changed phones?
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#26
Let us know if you are able to get this promo in any of the San Diego locations
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#27
Quote from mp5cartman
:
Damn ATT to step up their loyalty offers.
They had free iPhone 12's w/ trade in of iPhone 8 or above. That was a steal too.
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#28
They want me to change my plan to unlimited which will increase the bill to $200 a month for two lines. Can trade in 6s for $579 No thanks.

I have loyalty 8 gb plan and pay $100 a month
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#29
Will there be any issues with getting the bill credits if I upgrade Line 1 using this promo, then switch that new phone to Line 2?
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#30
can't find the $699 offer under my offers.
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