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Verizon $699 trade in value iPhone 4 or newer *new line not required*

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For EXISTING CUSTOMERS Verizon has a "loyalty trade-in promotion" where with any iPhone 4 or newer they'll give you $699. I just completed this with replacing an iPhone 7 and iPhone 8 with 12 pro's. The deal comes in as a credit spread out over whatever term you choose for the new phone, $29cr for 24mo in my case.

I have been hunting for a deal on the new iPhones for a couple months. Was going to do the Walmart $200 off promo, and then found myself calling Verizon Sales for help on the Disney bundle. I politely questioned how this is possible and verified 10 times that I'm keeping my number, and no "new line" funny business. He advised that Verizon Telesales (not customer service) have different/more authority and promotions than available online or in store.


I was still skeptical but searching the internet I found Reddit posts with users having the same experience. And sure enough now I have my $45 charge (12 pro 256gb) and $29 trade in credit on my bill.

https://amp.reddit.com/r/verizon/...e_12_dont/

https://www.verizon.com/support/h...le-device/
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cloudnate asked this question on 01-06-2021 at 03:09 PM
01-07-2021 at 09:46 AM
I got this same answer result too -
The way i was able to get the $700 was by going to My Devices > Upgrade Now on the device you want to upgrade and use that path.
The trade-in value will initially say $440, then it will ask you to upgrade your plan as well to premium in order to unlock the full $700 promo.

My phone is an iphone X.

In order to upgrade your line -
be sure NOT to be in the ExpressCheckout Cart:
https://www.verizon.com/sales/digital/expressCheckout.html?pageName=cart

But be inside the regular cart:
https://www.verizon.com/sales/digital/cart.html

Once inside the regular cart - you should see an orange banner:
"To access 5G on this device in 5G zones, you will need to select a 5G plan. Change plan"
manama asked this question on 01-07-2021 at 03:57 AM

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#46
Quote from AxemansHell
:
I only have a $440 offer. I had just switched to unlimited from a shared data plan this past weekend. Rep says I missed the targeting of this offer because I was on shared data. Frown
Did you do the sale online or in store or purely over the phone?
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#47
Anyone get a trade in credit for a Android phone? If they are taking iPhone 4s, why not take any crappy phone?
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#48
Quote from PorterRanchDB
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What number did you call?
PorterRanchDB lickwid (674)

Call 800-225-5499
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#49
I had a similar experience with the grandfathered unlimited plan. They offered $579 for trading in 2 iPhone 7 plus' and 2 iPhone 8 plus' to upgrade to the iPhone 12 lines. Pretty slick l must say! Most of this isn't available online. Telesales will offer these deals though. Also, I'm to understand these are Verizon loyalty deals. I've been with the company a long time. YMMV
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#50
I'm being told through chat that the iPhone to be traded in must currently be registered to the account. Also, the credit is "up to" $580 depending on the device. An iPhone 5 is apparently only worth $100.

Also said I had to add a line.
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#51
Quote from sheldon2es
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Yes. Same thing I was told. "There's a note on your account". He gave me his direct number to call back if I have issues with it after they process my trade in.
I also made sure he texts to my phone about the $579 trade in for iphone 4 and above. He did it while still on the phone. So I have proofSmilie
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#52
Quote from mttpalmer
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I'm being told through chat that the iPhone to be traded in must currently be registered to the account. Also, the credit is "up to" $580 depending on the device. An iPhone 5 is apparently only worth $100.

Also said I had to add a line.
It is not through chat. The chat and store reps don't have access or know about the telesales info.
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#53
Quote from venus123
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I also made sure he texts to my phone about the $579 trade in for iphone 4 and above. He did it while still on the phone. So I have proofSmilie
Same! I kept asking for a receipt and he said I couldn't get one until the phones shipped since they were backordered. So to help my confidence he screenshotted and messaged me his notes.
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#54
I was just at a Verizon store and the rep told me I have this deal on my account ($579 with iPhone 4 or newer credit). Doesn't show up online or the app, but the rep told me and showed it to me yesterday. So maybe calling or going into a store to check if you have this deal.

I'm assuming the $699.99 is other accounts or YMMV?
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#55
Quote from sheldon2es
:
Did you do the sale online or in store or purely over the phone?
Over the phone with the sales department.
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#56
Quote from miguelnator
:
I was just at a Verizon store and the rep told me I have this deal on my account ($579 with iPhone 4 or newer credit). Doesn't show up online or the app, but the rep told me and showed it to me yesterday. So maybe calling or going into a store to check if you have this deal.

I'm assuming the $699.99 is other accounts or YMMV?
699 is for the top unlimited plans they currently push. I do think they have this ability in store sometimes but I think they're not the most knowledgable reps in store. The telesales guy was super easy to work with.
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#57
Quote from AxemansHell
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Over the phone with the sales department.
So you just called them, you didn't start an online order and then call for help? That's odd. Try that number I listed.
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#58
Quote from sheldon2es
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699 is for the top unlimited plans they currently push. I do think they have this ability in store sometimes but I think they're not the most knowledgable reps in store. The telesales guy was super easy to work with.
How to get a hold of telesales?
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#59
Quote from miguelnator
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How to get a hold of telesales?
Call 800-225-5499. If you get lost just keep asking for a telesales rep.
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#60
Anyone heard of similar deals from AT&T? Smilie
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