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Verizon $699 trade in value iPhone 4 or newer *new line not required*

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For EXISTING CUSTOMERS Verizon has a "loyalty trade-in promotion" where with any iPhone 4 or newer they'll give you $699. I just completed this with replacing an iPhone 7 and iPhone 8 with 12 pro's. The deal comes in as a credit spread out over whatever term you choose for the new phone, $29cr for 24mo in my case.

I have been hunting for a deal on the new iPhones for a couple months. Was going to do the Walmart $200 off promo, and then found myself calling Verizon Sales for help on the Disney bundle. I politely questioned how this is possible and verified 10 times that I'm keeping my number, and no "new line" funny business. He advised that Verizon Telesales (not customer service) have different/more authority and promotions than available online or in store.


I was still skeptical but searching the internet I found Reddit posts with users having the same experience. And sure enough now I have my $45 charge (12 pro 256gb) and $29 trade in credit on my bill.

https://amp.reddit.com/r/verizon/...e_12_dont/

https://www.verizon.com/support/h...le-device/
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cloudnate asked this question on 01-06-2021 at 03:09 PM
01-07-2021 at 09:46 AM
I got this same answer result too -
The way i was able to get the $700 was by going to My Devices > Upgrade Now on the device you want to upgrade and use that path.
The trade-in value will initially say $440, then it will ask you to upgrade your plan as well to premium in order to unlock the full $700 promo.

My phone is an iphone X.

In order to upgrade your line -
be sure NOT to be in the ExpressCheckout Cart:
https://www.verizon.com/sales/digital/expressCheckout.html?pageName=cart

But be inside the regular cart:
https://www.verizon.com/sales/digital/cart.html

Once inside the regular cart - you should see an orange banner:
"To access 5G on this device in 5G zones, you will need to select a 5G plan. Change plan"
manama asked this question on 01-07-2021 at 03:57 AM

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#61
Quote from sheldon2es
:
Answering a couple questions a lot of you have asked:

- you have to call and do it 100% over the phone. You can't start an order online and then call for help with your order. That's a different department. You need the pure telesales dept.
- a lot of you are correct in that these "loyalty trade in" specials are not advertised anywhere. It's purely for telesales. I agree, this makes no sense, and he also agreed, but it's the way they do it.

- the only factors are "longevity", which idk what they consider long enough, and qualifying trade in of iPhone 4 or newer. Condition matters but he said minor wear still gets full $580/$699.

There's no YMMV here. If you qualify and reach the right dept, you'll get it.
Just ordered a second iPhone 12 Pro on my account with the $699 promo and wanted add my experience to this:
1. You DO NOT have to call to get this offer. I "stumbled" on this offer when I went to upgrade one of the lines on my account.
2. It DOES NOT show up in "My Offers."
3. You will get $579 (?) if your plan is not a "Premium Unlimited" plan.
4. You will get $699 if your plan is a "Premium Unlimited" plan; Play More, Get More, etc. and above.
5. This is a "targeted loyalty" promotion and tentatively offered through 1/14/2021.
6. We upgraded plans this past weekend when upgrading to the iPhone 12 Pro promotion for 1x line.
7. We were able to add a second "Upgrade" iPhone 12 Pro with the $699 promo even after our plan upgrade from this past weekend.
8. Out the door, $700 off $1100 for iPhone 12 Pro with 256 GM via 24 monthly bill credits.

One last thing, search the Reddit thread mentioned in an earlier post for more details. Do not choose any "Promotions," "Offers," or "Trade-In" when "Customizing" your iPhone 12 Pro order. Do the "Trade-In" at the "Complete Your Order" portion and follow the prompts.

Hope this helps, good luck! Smilie
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#62
Delete
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#63
Quote from gumabadu
:
Just ordered a second iPhone 12 Pro on my account with the $699 promo and wanted add my experience to this:
1. You DO NOT have to call to get this offer. I "stumbled" on this offer when I went to upgrade one of the lines on my account.
2. It DOES NOT show up in "My Offers."
3. You will get $579 (?) if your plan is not a "Premium Unlimited" plan.
4. You will get $699 if your plan is a "Premium Unlimited" plan; Play More, Get More, etc. and above.
5. This is a "targeted loyalty" promotion and tentatively offered through 1/14/2021.
6. We upgraded plans this past weekend when upgrading to the iPhone 12 Pro promotion for 1x line.
7. We were able to add a second "Upgrade" iPhone 12 Pro with the $699 promo even after our plan upgrade from this past weekend.
8. Out the door, $700 off $1100 for iPhone 12 Pro with 256 GM via 24 monthly bill credits.

One last thing, search the Reddit thread mentioned in an earlier post for more details. Do not choose any "Promotions," "Offers," or "Trade-In" when "Customizing" your iPhone 12 Pro order. Do the "Trade-In" at the "Complete Your Order" portion and follow the prompts.

Hope this helps, good luck! Smilie
Excellent info! Idk why they don't make these things more transparent. 25yr customer you'd think they'd throw me a bone for another couple years of business instead of making this a jump-through-hoops with a magnified glass ordeal.
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#64
anyone on a business plan get this deal?
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#65
Quote from sheldon2es
:
Call 800-225-5499. If you get lost just keep asking for a telesales rep.
I have an older unlimited plan, so I most likely won't be able to upgrade my $579 offer to $699, huh?
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#66
This worked for me.

I got an iPhone 12 mini 64GB for $5/month x 24 months = $120.

There was a one time $50 upgrade fee I had to pay. But they waived the $40 activation fee.

So iPhone 12 mini for $170.

I had to trade in an old iPhone 4 8GB which I had laying in drawer. The only requirement was it had to turn on. The battery of course was completely discharged laying unused for all these years. Fortunately I still had an old 9-pin charging cable. Good thing as the Verizon store didn't have any of those cables laying around. Took about 15 minutes at the Verizon store to charge the old phone, it turned on, and I got the discount.
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#67
Quote from miguelnator
:
I have an older unlimited plan, so I most likely won't be able to upgrade my $579 offer to $699, huh?
Likely not. But honestly I'd look into the new plans. I was on a grandfathered 18gb plan from Alltel. Never upgraded because we don't use the 18gb and unlimited was more. We also already have Apple Music and the Disney Hulu bundle. Well it's only $10 to add Apple Music and Disney bundle to a line, so that saves me $15 overall, and the plan overall for 4 lines was still $20/mo cheaper going to unlimited even with throwing those subscriptions on there with the Get Unlimited on one line.
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#68
This is a great deal for existing unlimited Verizon customers with older phones. I like the fact that you don't have to get the Pro to get the trade in value. It works with the 12 mini. Verizon has not been good to us long time customers for a while so very happy about this. Yes it's only available through Bill credits but I'm too lazy to switch my plan away anyway. Not sure why they are not advertising this but did get a text and email before Christmas.
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#69
Any similar promo available to new customers who want to switch to Verizon?
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#70
Quote from gumabadu
:
Just ordered a second iPhone 12 Pro on my account with the $699 promo and wanted add my experience to this:
1. You DO NOT have to call to get this offer. I "stumbled" on this offer when I went to upgrade one of the lines on my account.
2. It DOES NOT show up in "My Offers."
3. You will get $579 (?) if your plan is not a "Premium Unlimited" plan.
4. You will get $699 if your plan is a "Premium Unlimited" plan; Play More, Get More, etc. and above.
5. This is a "targeted loyalty" promotion and tentatively offered through 1/14/2021.
6. We upgraded plans this past weekend when upgrading to the iPhone 12 Pro promotion for 1x line.
7. We were able to add a second "Upgrade" iPhone 12 Pro with the $699 promo even after our plan upgrade from this past weekend.
8. Out the door, $700 off $1100 for iPhone 12 Pro with 256 GM via 24 monthly bill credits.

One last thing, search the Reddit thread mentioned in an earlier post for more details. Do not choose any "Promotions," "Offers," or "Trade-In" when "Customizing" your iPhone 12 Pro order. Do the "Trade-In" at the "Complete Your Order" portion and follow the prompts.

Hope this helps, good luck! Smilie
Is this available to new non-Verizon customers?
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#71
I tried to get this deal. Very nice telesales gal. She said it is targeted and was not available for my account. She tried to have it applied with no luck.

Nice deal for those of you that qualify.
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#72
Quote from Sionara
:
I'm wondering the same. I'm pretty interested as I currently have an iPhone XS and had been considering upgrading to an iPhone 12 Pro if the right deal came along.
Hi Sionara - I'm talking to a Verizon rep right now. You will have to call them and speak with them directly about this promotion. It is $699.99 trade in credit on an IPhone 4 or newer if you upgrade your plan. BUT, if you don't upgrade your plan then you get a $580.00 promotion credit to apply towards an IPhone 12.
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#73
she said she tried
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#74
Quote from Lisa23
:
Hi Sionara - I'm talking to a Verizon rep right now. You will have to call them and speak with them directly about this promotion. It is $699.99 trade in credit on an IPhone 4 or newer if you upgrade your plan. BUT, if you don't upgrade your plan then you get a $580.00 promotion credit to apply towards an IPhone 12.
It's only for "targeted" accounts due to longevity. She may not qualify.
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#75
Quote from MrsJerseyJets
:
My friend got this deal a couple weeks ago....she got $549 credit towards each new phone. We have been with Verizon for 20 years and I tried and got nothing, so definitely YMMV (we had 7+ to trade in and they would only give us like $100 for them at the same time she traded in hers for $549). We ended up leaving and have AT&T now. If you can get this deal, it's great.
I just left AT&T for same reason. Now I'm with Mint. $120 a year
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