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Unlimited High-Speed In-Home Internet Services from T-Mobile $50
$50.00
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Free
(New Game Pass Members Only)
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$100 ($25/Line)
via 24-Month Bill Credit w/ AutoPay (New/Qualifying Customers)
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Community Wiki
Last Edited by cdhamma
March 2, 2021
at
09:23 AM
Some notes on the service:
- Speeds 20-140 mbps download, 5-30 mbps upload depending on your location, time of day, phase of the moon, usage on the network
- Sometimes the service completely drops out, at least once a day, and my video meetings stop working for 30-120 seconds.
- Not great for gaming due to latency.
- You don't have to pay for the box but you will be charged $350+ if you don't return it in good condition at the end of your service.
- The box forgets its wifi settings when it loses power.
- It has a battery but the transition from outlet to battery power instigates a reboot of the box.
- WiFi on the box is not ideal - connect your own access point via the ethernet ports.
- The box does NAT + DHCP. You cannot bypass this.
- May require a hard credit pull.
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Fees and taxes are included... directly from the TM webste: https://www.t-mobile.com/isp/plan
$50/month
with AutoPay
One fixed price for high-speed home internet—equipment included—with the massive capacity of T-Mobile's expanding network.
Sales taxes & regulatory fees included in monthly price for qualified accounts. Not available in all areas. See full terms
$50/month
with AutoPay
One fixed price for high-speed home internet—equipment included—with the massive capacity of T-Mobile's expanding network.
Sales taxes & regulatory fees included in monthly price for qualified accounts. Not available in all areas. See full terms
It's definitely weird. Seems they need more training as they roll this out wider. The rep I had was spot on. She got the cost, the no-cost lease, the soft credit pull, etc. all correct. Others have not been so lucky.
I'm in Los Angeles county.
anything cheaper they start putting unacceptable data caps on. like 350 gb, too low for a gamepass user.
i think thats how it is in most area of the usa.
luckily t mobile is making a big push. i had this and mostly liked it, only switched back to cable because they undercut since i had a choice. offered my 400 mbps for 49.50, promised that was good for 12 months, well already here in month 2 they inexplicably increased my bill back to 60. i'll probably be back on tmo soon.
it's not as good or fast as cable but imo the price is worth it and good enough. a surprising advantage for me was how much less clutter it involves than cable. cable involves a modem and router separate, both with power and ethernet cords, and a nasty stiff coax cable somewhere that belongs in the 80's. Tmobile has one device, that since it operates over the airwaves has one power cord, and you can put it anywhere rather than limited to a coax outlet.
i had the white tmo device which is 4g, i understand now you may get the grey tower one which is 5g! cool. although somehow i think the 5g one may not work as well with xbox, nat issues? i didn't really seem to have any problems with the 4g and xbox so, not entirely sure the deal on that. also i believe once everything converts to ipv6 it shouldnt be an issue?
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I called Spectrum and said that I wanted to cancel my service at the end of the billing cycle and I was switching to T-Mobile. Spectrum offered 12 months for $54.99, so I'm keeping my service with Spectrum.
Spectrum used to have a monopoly in this area. I called Spectrum last year, before T-mobile service was available in this area and they refused to lower my bill. Now that T-Mobile is in this area, Spectrum knows if they don't negotiate, they will lose customers.
I called Spectrum and said that I wanted to cancel my service at the end of the billing cycle and I was switching to T-Mobile. Spectrum offered 12 months for $54.99, so I'm keeping my service with Spectrum.
Spectrum used to have a monopoly in this area. I called Spectrum last year, before T-mobile service was available in this area and they refused to lower my bill. Now that T-Mobile is in this area, Spectrum knows if they don't negotiate, they will lose customers.
I offered to prepay the full year. It's their loss because they don't get my business. Terrible business model in my opinion and they require you to order through chat or by phone, which is a joke. I'm not giving my social security number through chat or phone.
After multiple long calls to incredibly obnoxious and snarky spectrum reps and their managers - who acknowledged the rep committed fraud and billed me for the full package despite telling me he was giving me a promo - they knock off the prorated amount and bill down to $144 (for service I had for 5 weeks total and "prepaid" 4 of those weeks). Will you end up paying hundreds out of pocket if your rep feels like pocketing a promo bonus? Draw of the dice with Spectrum.
Had to pay the unjustifiable bill to get service back after months of back and forth and no service. January of this year they jacked up my basic internet-only bill $20 then automatically applied a $5 off promo that they say could not be undone until January 2022. Oh and they also changed the billing date this happened and then charged me a late fee.
I signed up for Tmobile immediately when I saw this post (last week) and 3 days later cancelled my Spectrum service. Service seems more responsibility responsive than Spectrum. Setup with the app took literally one minute. They also say it's vpn friendly so you can likely make router changes thru the app. I don't notice latency issues when I play streams or youtube, haven't played with the PlayStation on it yet.
If your area is accepting tmobile internet and the alternative is Spectrum: run, don't walk.
I offered to prepay the full year. It's their loss because they don't get my business. Terrible business model in my opinion and they require you to order through chat or by phone, which is a joke. I'm not giving my social security number through chat or phone.
Our community has rated this post as helpful. If you agree, why not thank parana
I also have the incoming call log where they randomly called me to get the payment info for service sign up because I'd signed up for the wait list. Sorry, I wasn't clear on that part.
If I were you I'd check my credit report for hard pull, as well as fraud because it is NOT secure to give banking and credit card info over chat and it's never a good idea to give that info to randos calling on the phone ¯\_(ツ)_/¯
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