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Unlimited High-Speed In-Home Internet Services from T-Mobile $50

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T-mobile in-home internet service.
$50 a month

https://www.t-mobile.com/isp
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Created 01-12-2021 at 09:58 PM by vkitchai
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Last Edited by cdhamma March 2, 2021 at 09:23 AM
Some notes on the service:
  • Speeds 20-140 mbps download, 5-30 mbps upload depending on your location, time of day, phase of the moon, usage on the network
  • Sometimes the service completely drops out, at least once a day, and my video meetings stop working for 30-120 seconds.
  • Not great for gaming due to latency.
  • You don't have to pay for the box but you will be charged $350+ if you don't return it in good condition at the end of your service.
  • The box forgets its wifi settings when it loses power.
  • It has a battery but the transition from outlet to battery power instigates a reboot of the box.
  • WiFi on the box is not ideal - connect your own access point via the ethernet ports.
  • The box does NAT + DHCP. You cannot bypass this.
  • May require a hard credit pull.
Questions & Answers BETA
GregF8967 asked this question on 01-13-2021 at 06:53 AM

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#46
Quote from shura :
Despite many being extra critical on the "slickness" of this deal, it may be VERY useful in some situations.
However, I run into difficulties trying to get this.
1) it's "unavailable in your area" although Jax, FLA has a decent coverage T-mob.
2) why does it require my cell ##? doesn't it come with a separate card/##?

3) more of an advice needed: if traveling frequently, is this an easy and wise choice? THis to be used in FL, KY and OH. Potentially WA and NY
Quote from bobjohnson :
Is service limited to one address? Could I get this to take on the road?
They say no. Customer service says / something in the agreement says it can only be used at the address on your account. I was told that it wouldn't work. I don't want to get cut off, so I haven't tested it.
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#47
Quote from eyeofthetiger :
Xfinity is $10 for me a month. This crap from tmob is over $50
You probably have a low income deal.
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#48
Quote from hemihemi :
Where are you living. How do you get $10?
After introductory, I was able to negotiate but still over $40.
my first year. negotiated plan
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#49
Once they allow this with 5G I might be interested. Right now, I have T-Mo on my phone, and at my place I only get 10mbps. I think I am in a weak spot. Normally I get 50mbps+ in other areas of town.
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Our community has rated this post as helpful. If you agree, why not thank ?
#50
I've had T-Mobile Home Internet for about 14 months now. Overall, I've been very happy. A couple of times, I've been unhappy.

Pros:

This is the best thing available in my area. I live in a rural mountain town in an area with about 30 people per square mile. I used to have DSL and I was getting about 3 Mbps down and 0.6 Mbps up. I am just beyond the reach of Spectrum, so that isn't an option. Luckily, there is a T-Mobile tower here.

I was just using our phones as hotspots. I added T-Mobile One Plus International back when it was available because it was $25/mo per line for unlimited hotspot. However, they can throttle that after 50GB. So I was thrilled when I could get 4G LTE Home Internet without a cap.

Now I get about 25 Mbps down and 22 Mbps up without a cap. Whereas it was tough to stream a full movie without the thing freezing up before, all of my various devices (laptops, tablets, Google Home, Google Minis, Apple TV, etc) work smoothly now. That just wasn't possible for me before.

Cons

I did have an issue on weekends on May and June this year where service crept down to unusable (like literally getting 0 Mbps down). Customer service "sent a tech" to the tower who confirmed all was well, but it wasn't. I also had problems with our phones on those weekends. They eventually played it off as congestion, but in an area with 30 people per square mile, that wasn't it. I don't know what caused the problem. Luckily, it resolved itself.

But the big con is that after they supposedly sent a tech to the tower, there was nothing more they could do. Unlike my old DSL service, T-Mobile has no mechanism to send a tech to the house to show someone that stuff isn't working. They basically just threw their hands up verbally over the phone and said that it must be congestion and should get better in a couple of days. In each case, it did get better in a couple of days, but that was no less annoying for the days when we had issues.

Bottom line

For me, despite the hiccups over the summer, this service has been incredible. It has otherwise been reliable and provides much better speed than I could otherwise get where I live. I now have a couple of different 5G phones and one gets 5G service at home while the other doesn't, so I know I'm on the edge of 5G coverage. I'm hopeful that there will come a time in the future when I can get the home internet on 5G, but in the meantime this service has been excellent and has helped us stay under the throttle cap on the mobile hotspot.
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#51
I clicked the link in the OP a couple of days ago and when i put in my address, it said something like not available in my area. it then asked me to sign up for updates if i wanted to, which i did.


The next day a got a call from Tmobile, and they asked me if i would like to try out their unlimited internet. I did order the service and now see it in my existing tmobile (mobile) account as ordered and equipment on the way.


Im currently on cox internet and if i get decent speed from tmobile internet, i will switch, as i've been unhappy with cox service with intermittent speed at almost double the cost and for some reason there's an outage here in our area at least once a month Frown
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#52
Well, gave it a shot. I have great 5g service at my home, so I'm wanting to see what it does. 1/2 the price of my current service, as it's the only one in the area.
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#53
Quote from poorgrad :
Better than other came companies is a really low bar. Spectrum has raised my price every year. This year it went up to $75 for 200mbs down and 10 up which is 166% the lettuce I started at. I had to spend 45 minutes on the phone with 4 different departments to convince them to give me a promo to $60 again. Sand they still made me pay a month at $75.
This service would be about the same price with a higher upload and slower download. I'd be happy if they don't jack up the price every year.
Does the modem / router have wired ports to connect to your own access point? I see that you cannot disable it's routing function. Can you at least forward ports?
yes, there are 2 ethernet ports.
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#54
Quote from Parachute07 :
I've had T-Mobile Home Internet for about 14 months now. Overall, I've been very happy. A couple of times, I've been unhappy.

Pros:

This is the best thing available in my area. I live in a rural mountain town in an area with about 30 people per square mile. I used to have DSL and I was getting about 3 Mbps down and 0.6 Mbps up. I am just beyond the reach of Spectrum, so that isn't an option. Luckily, there is a T-Mobile tower here.

I was just using our phones as hotspots. I added T-Mobile One Plus International back when it was available because it was $25/mo per line for unlimited hotspot. However, they can throttle that after 50GB. So I was thrilled when I could get 4G LTE Home Internet without a cap.

Now I get about 25 Mbps down and 22 Mbps up without a cap. Whereas it was tough to stream a full movie without the thing freezing up before, all of my various devices (laptops, tablets, Google Home, Google Minis, Apple TV, etc) work smoothly now. That just wasn't possible for me before.

Cons

I did have an issue on weekends on May and June this year where service crept down to unusable (like literally getting 0 Mbps down). Customer service "sent a tech" to the tower who confirmed all was well, but it wasn't. I also had problems with our phones on those weekends. They eventually played it off as congestion, but in an area with 30 people per square mile, that wasn't it. I don't know what caused the problem. Luckily, it resolved itself.

But the big con is that after they supposedly sent a tech to the tower, there was nothing more they could do. Unlike my old DSL service, T-Mobile has no mechanism to send a tech to the house to show someone that stuff isn't working. They basically just threw their hands up verbally over the phone and said that it must be congestion and should get better in a couple of days. In each case, it did get better in a couple of days, but that was no less annoying for the days when we had issues.

Bottom line

For me, despite the hiccups over the summer, this service has been incredible. It has otherwise been reliable and provides much better speed than I could otherwise get where I live. I now have a couple of different 5G phones and one gets 5G service at home while the other doesn't, so I know I'm on the edge of 5G coverage. I'm hopeful that there will come a time in the future when I can get the home internet on 5G, but in the meantime this service has been excellent and has helped us stay under the throttle cap on the mobile hotspot.
Not that it's your specific situation, but there've been localized outages everywhere as T-Mobile aggressively consolidates the Sprint infrastructure...you can google around to see. They've been upgrading/migrating/consolidating something like 50k towers per month since the merger was approved.

If anyone has both internet and a TMo 5g network it'd be an easy check to see if both devices have similar outages during the same period after which (perhaps) the 5G device is getting faster speeds.
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#55
Quote from namiam :
I have been using this since Monday of this week. T-mobile advertised an avg down speed of 25 Mbps, but I have been getting more around 100 Mbps down and 20 Mbps up (YMMV). Although that is good and comparable to my current Spectrum, my teleworking has been more sluggish than usual when using the T-Mobile.

From my quick research, T-Mobile is shipping new devices that are 5G capable, so they are not enabled yet... Also to mention, the new devices they are shipping will not allow you to change any settings except for wifi name/password...
Is there an ethernet port or is it strictly wireless? I need another failover isp since I dumped Spectrum but the price may be a stumbling block.

Edit: Guess I should have read the whole thread before asking...
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Last edited by likeaw January 17, 2021 at 09:55 AM.
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#56
Quote from likeaw :
Is there an ethernet port or is it strictly wireless? I need another failover isp since I dumped Spectrum but the price may be a stumbling block.

Edit: Guess I should have read the whole thread before asking...
It has 2 ethernet ports on the back.
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#57
Quote from flipmeister :
Not that it's your specific situation, but there've been localized outages everywhere as T-Mobile aggressively consolidates the Sprint infrastructure...you can google around to see. They've been upgrading/migrating/consolidating something like 50k towers per month since the merger was approved.

If anyone has both internet and a TMo 5g network it'd be an easy check to see if both devices have similar outages during the same period after which (perhaps) the 5G device is getting faster speeds.
This very well could have been the reason. I had purchased the One Plus 8 5G right around the time of the outages. I didn't get 5G in my house (I knew from the coverage map that the line was close, but it wasn't quite all the way to my house -- I could get it far out in the yard, that's how close it was). After the outages (which absolutely affected our T-Mobile phones as well), I suddenly got full 5G on the One Plus phone in the house. I have since bought a Pixel 4a 5G and that phone apparently doesn't have a strong enough antennae to get 5G at home. It only gets LTE at home.
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#58
Quote from keanefan72 :
I'm paying Spectrum $75 month. this would work for me but unfortunately its not available in my area.
I was in the same boat. Call Spectrum, and go through prompts to cancel. Once you actually get to cancellation dept, they should offer a retention offer . In my case, it was $59.99/month. Better than nothing.
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#59
Quote from payLittle :
You probably have a low income deal.
We all are paying for him.
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#60
Quote from eyeofthetiger :
my first year. negotiated plan
i dont think so. unless you said $10 extra on top of your (overpriced) comcast TV services. there is no such $10 standalone internet only plan, even with the best negotiated available.
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