Lenovo IdeaPad Flex 5 Laptop: i5-1135G7, 14" IPS, 12GB DDR4, 512GB SSD

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01-18-2021 at 05:15 AM #46

Quote from hardworker

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For the future, one simple thing is to go to lenova and put in the number the OP provided.
82HS0003US .

14" FHD (1920x1080) IPS 250nits Glossy, 45% NTSC
It also tells you that the ram is soldered.

I did this search on this model number at Lenova.com and got no results! Also looked under Intel Flex models on their site and they all seem to have 16gb memory . Could this be a custom model for Staples?

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01-18-2021 at 05:19 AM #47

Quote from hardworker

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For the future, one simple thing is to go to lenova and put in the number the OP provided.
82HS0003US .

14" FHD (1920x1080) IPS 250nits Glossy, 45% NTSC
It also tells you that the ram is soldered.

sorry disregard my last comment I copied the space and period from the model number in your comment into the search. Hard to see that on my tiny screen

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01-18-2021 at 08:04 AM #48

Quote from desi_babu_2010

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Confused.

Request was for info regarding specs of screen,

Not specs of a sink,

Just cos he mistyped lenova instead of lenovo, doesn't mean you have to make a song and dance about it to get the spotlight. Start using your brains, ffs.

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01-18-2021 at 08:50 AM #49

Quote from Matts4313

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It means you are going to have to use a toe or a friend to trick the laptop.

Or tongue!

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01-18-2021 at 05:37 PM #50

Quote from arpiggies

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On Lenovo website. Let Lenovo website detect your PC and serial number. It will then tell you how many days left on your warranty and offer both on-site repair or replacement in first year for less than $50 along with extended warranties by year. Say you add another year only instead of 3 or 5, you can still go back at the end of the extended year and add another if you want. Prices very reasonable.

That sounds great, thanks for the information. Question : does it also let you add accidental damage protection?

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01-18-2021 at 05:48 PM #51

Quote from c137

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That sounds great, thanks for the information. Question : does it also let you add accidental damage protection?

yes, but much more costly.

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01-18-2021 at 05:49 PM #52

Can this laptop takes 32GB of RAM?

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01-18-2021 at 06:34 PM #53

Quote from arpiggies

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yes, but much more costly.

Thanks, I remember when I tried to purchase a laptop direct from Lenovo, it was $39.
Dell is cheaper that way, only $30 ( even lesser on BF).

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01-19-2021 at 11:43 AM #54

Quote from Venura

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Never buy a Lenovo. Worst customer service ever. I even filed a complain with BBB yet it's not resolved. My Lenovo flex 14 touch screen only worked for 1 month. Replaced then failed again. Latest is dead TouchPad.8t was deliverd to their repair center on Dec 8th and still they can't locate it. Give million generic answers and avoid giving direct answer (call, chat, social media nothing works). Please read horror stories about them before you decide.

I have to agree. I bought the flex5 at Costco and the camera didn't work. Tech support couldn't help and they just told me to return it to Costco - which I did.

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01-19-2021 at 11:49 AM #55

Quote from Venura

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Never buy a Lenovo. Worst customer service ever. I even filed a complain with BBB yet it's not resolved. My Lenovo flex 14 touch screen only worked for 1 month. Replaced then failed again. Latest is dead TouchPad.8t was deliverd to their repair center on Dec 8th and still they can't locate it. Give million generic answers and avoid giving direct answer (call, chat, social media nothing works). Please read horror stories about them before you decide.

I had the same issue with the Touchpad not working (new from box) but the Repair Center service was great.

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01-19-2021 at 11:55 AM #56

Quote from IgnacioK

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I had the same issue with the Touchpad not working (new from box) but the Repair Center service was great.

Great! I think you are one of the few lucky ones.

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01-19-2021 at 11:58 AM #57

Quote from Venura

:

Never buy a Lenovo. Worst customer service ever. I even filed a complain with BBB yet it's not resolved. My Lenovo flex 14 touch screen only worked for 1 month. Replaced then failed again. Latest is dead TouchPad.8t was deliverd to their repair center on Dec 8th and still they can't locate it. Give million generic answers and avoid giving direct answer (call, chat, social media nothing works). Please read horror stories about them before you decide.

Quote from Venura

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Hm. Unfortunately, Out of options now. Tried all possible ways.

Try filing with FTC.
https://www.ftc.gov/about-ftc

Or your state's Attorney General.

Watch them dance.
You will get executive treatment. These get to the company's executive team. No company wants a government audit.

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Last edited by SpinControl January 19, 2021 at 12:02 PM.

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01-19-2021 at 12:02 PM #58

Quote from SpinControl

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Try filing with FTC.
https://www.ftc.gov/about-ftc

Or your state's Attorney General.

Watch them dance.

Thank you for the tip. They assigned a case Manger for BBB case, I am going to give them a week and then will go for this. 🙏

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01-19-2021 at 12:05 PM #59

Quote from Venura

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Thank you for the tip. They assigned a case Manger for BBB case, I am going to give them a week and then will go for this. 🙏

I had a tech issue with Sprint.
They could not activate my Sprint phone.
Tech support would not do anything...even Level II.
Got the runaround for WEEKS and told that the phone was off their network.

I filed a case with the FCC.
Got the executive call next day.
Amazing how my phone was activated within a week.
I guess the executive team "knew" someone in the company who got past the bullsh!t. HA HA.

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01-19-2021 at 12:24 PM #60

Ok. So I look at SD 5x a day, and lately looking for a 2 in 1. I always reading comments about nits, ram, gigabytes, soldered memory, etc., etc.. I have no problem with it, but for folks like me, I hardly understand any of that, and am actually just looking for a great deal, not something I'm going to transform into an ATV. Sometimes you guys/gals who know all of this, it'd be nice just to hear "this is a great deal" or "toxic buy, stay away". Your knowledgeable opinion would absolutely be appreciated. Thanks.

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