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Joined May 2011
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#31
I received only the 1 roll and not 16 as well. (Actually ordered three 16 packs ergo only received 3 rolls.)

However, after chatting with CS via phone I was able to get a full refund and be allowed to keep the items as well.

I also ordered the Powecom Masks [officedepot.com] so I received a refund for those too because I told CS I only purchased them to get free shipping.

CS originally gave me some BS about the items being sold by a third party vender and that they couldn't refund or return paper items. But after telling them the invoice order form clearly states I ordered Pack of 16 rolls x 3 and that a pack (Not a roll) was $1.51 she offered to refund the entire order.

Overall I count this as a cheap basterd victory. The only thing I'm worried about now is that the Powecom packaging was open and the masks were loose inside the box. I'm hoping that the retail packaging worked its way open during transit but Karma has been known to kick my cheap basterd ars from time to time laugh out loud
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Last edited by Guy767 March 2, 2021 at 11:43 PM.