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Now the TV.
Condition looking at it 9/10. Some dust on the back, nothing crazy. I went into the TVs diagnostic settings to see how many hours it was used for and it turned out to be completely brand new. Zero hours used and only turned on 5 times. (Most likely my doing)
The controller that it came with seems to be the one that the A8H models come with. That did not look new. A little smudge on it and a scratch on the side.
My only complaint would be the box that it came in was dirty and in poor shape, a tiny bit of dust on the back of the TV and the controller not being new.
Now the TV.
Condition looking at it 9/10. Some dust on the back, nothing crazy. I went into the TVs diagnostic settings to see how many hours it was used for and it turned out to be completely brand new. Zero hours used and only turned on 5 times. (Most likely my doing)
The controller that it came with seems to be the one that the A8H models come with. That did not look new. A little smudge on it and a scratch on the side.
My only complaint would be the box that it came in was dirty and in poor shape, a tiny bit of dust on the back of the TV and the controller not being new.
Your experience might be different if they used a different shipping company.
Your experience might be different if they used a different shipping company.
This was my experience as well. Finally getting mine tomorrow. From now on I'm going to call sooner when I feel like something is not right.
and the remote is a replacement generic sony remote that works but isnt ideal for the tv.
service menu for mine shows:
560 hours
76 power cycles
tv looks okay. smudges all over the edges and scotch tape on the ends, some even on the screen. i gave it a cleaning and most of it came off
dont notice any dead pixels or burn in from the previous user, but 560 hours is quite a few hours. like running it for 70 days for 8 hours a day.
had i not been on the forums here i wouldnt have known to schedule the delivery date with the shipper, who isnt even referred to on amazon, just the tracking number, and it was in the warehouse near me for about 6 days before i thought to check here to see how others experienced things, found out the shipper was ceva, went to the website and put the tracking info in. set the date and it was delivered the next day
but had i not been on slickdeals i bet i would have been waiting forever. the only reason i checked was i received an email that said the tv had been delivered a few days ago. which it definitely wasnt.
sub par experience for sure, tv seems okay apart from the hours, styrofoam in the small cracks and generic sony remote, and how dirty it was with the tape. will have to test out how the tv looks with the rtings settings
edit
upon closer inspection, the parts i thought were smudges are in fact places where the styrofoam rubbed the panel pretty hard, and delaminated the panel from the exterior glass. it creates a line of small bubbles across the bottom third of the tv. the tv looked good otherwise, but this is pretty terrible. im contacting secondipity to see what can be done, or if its just going to be a return
and the remote is a replacement generic sony remote that works but isnt ideal for the tv.
service menu for mine shows:
560 hours
76 power cycles
tv looks okay. smudges all over the edges and scotch tape on the ends, some even on the screen. i gave it a cleaning and most of it came off
dont notice any dead pixels or burn in from the previous user, but 560 hours is quite a few hours. like running it for 70 days for 8 hours a day.
had i not been on the forums here i wouldnt have known to schedule the delivery date with the shipper, who isnt even referred to on amazon, just the tracking number, and it was in the warehouse near me for about 6 days before i thought to check here to see how others experienced things, found out the shipper was ceva, went to the website and put the tracking info in. set the date and it was delivered the next day
but had i not been on slickdeals i bet i would have been waiting forever. the only reason i checked was i received an email that said the tv had been delivered a few days ago. which it definitely wasnt.
sub par experience for sure, tv seems okay apart from the hours, styrofoam in the small cracks and generic sony remote, and how dirty it was with the tape. will have to test out how the tv looks with the rtings settings
edit
upon closer inspection, the parts i thought were smudges are in fact places where the styrofoam rubbed the panel pretty hard, and delaminated the panel from the exterior glass. it creates a line of small bubbles across the bottom third of the tv. the tv looked good otherwise, but this is pretty terrible. im contacting secondipity to see what can be done, or if its just going to be a return
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and the remote is a replacement generic sony remote that works but isnt ideal for the tv.
service menu for mine shows:
560 hours
76 power cycles
tv looks okay. smudges all over the edges and scotch tape on the ends, some even on the screen. i gave it a cleaning and most of it came off
dont notice any dead pixels or burn in from the previous user, but 560 hours is quite a few hours. like running it for 70 days for 8 hours a day.
had i not been on the forums here i wouldnt have known to schedule the delivery date with the shipper, who isnt even referred to on amazon, just the tracking number, and it was in the warehouse near me for about 6 days before i thought to check here to see how others experienced things, found out the shipper was ceva, went to the website and put the tracking info in. set the date and it was delivered the next day
but had i not been on slickdeals i bet i would have been waiting forever. the only reason i checked was i received an email that said the tv had been delivered a few days ago. which it definitely wasnt.
sub par experience for sure, tv seems okay apart from the hours, styrofoam in the small cracks and generic sony remote, and how dirty it was with the tape. will have to test out how the tv looks with the rtings settings
edit
upon closer inspection, the parts i thought were smudges are in fact places where the styrofoam rubbed the panel pretty hard, and delaminated the panel from the exterior glass. it creates a line of small bubbles across the bottom third of the tv. the tv looked good otherwise, but this is pretty terrible. im contacting secondipity to see what can be done, or if its just going to be a return
Yikes, sounds the one you got sounds less than ideal. Now I'm feeling nervous about mine which is supposed to come in next Wednesday.
I hope the return process is painless. I've never had to return a TV before, especially one of this size. Does the shipping company come and pick it up? The only reason I took a chance on this deal is because it was sold thru Amazon and they have their renewed guarantee.
I hope the return process is painless. I've never had to return a TV before, especially one of this size. Does the shipping company come and pick it up? The only reason I took a chance on this deal is because it was sold thru Amazon and they have their renewed guarantee.
yeah, the response i got was pretty much "just return it"
the question is, how does the asurion warranty return work? you have to return it separately apparently and then they ask for shipping... but.... its digital... yeah not sure. i guess we'll find out. probably have to bring the box out to a ups store or something. and yeah, the box is pretty big.
edit:
turns out its normal on these tvs.
Finally she got someone for me, the lady at the Sacramento office was super rude and told me they tried to contact me multiple times. I asked her what number they were calling and she said "347-448-3090" I said that this was not my number and had no idea where that came from. She said she can schedule my delivery for Monday, I said i think I would just rather send it back to the seller at this point, but after thinking about it for a moment I decided that If I didn't want the tv it was probably smarter for me to just receive the tv and then ship it back myself so this CEVA company did not screw it up. So I should be getting it on Monday but will most likely be returning it. This hole process seems extremely shady and not what you should have to go through for a 1300 dollar tv.
Finally she got someone for me, the lady at the Sacramento office was super rude and told me they tried to contact me multiple times. I asked her what number they were calling and she said "347-448-3090" I said that this was not my number and had no idea where that came from. She said she can schedule my delivery for Monday, I said i think I would just rather send it back to the seller at this point, but after thinking about it for a moment I decided that If I didn't want the tv it was probably smarter for me to just receive the tv and then ship it back myself so this CEVA company did not screw it up. So I should be getting it on Monday but will most likely be returning it. This hole process seems extremely shady and not what you should have to go through for a 1300 dollar tv.
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but then again. will this tv last 2-3 maybe 4 years before having burn in issues? if something were to happen to this TV is it better to just buy a new one at that point with that extra 700$ you've saved for the latest and greatest? I guess it all depends how long you want to hold your TV for.