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To make it as slim as possible, Microsoft decided not to put any protection around the edge of the screen glass. When it's closed, the edge directly touches the bottom (aluminum, I assume) of the laptop. You can clearly feel the screen hitting the bottom part when you close it.
So, if you carry it around in tight laptop bag, it continuously put stress on top of the screen. Issue on mine started with webcam not being recognized time to time. Some people further experience cracking screen.
I had Complete coverage, so MS replaced it. But make sure you are covered, or careful when you close it or carry around, so that screen is not stressed. Microsoft is well aware of the issue, and I believe they fixed the issue by putting protection around the edge with Laptop 4.
Otherwise, great laptop, but that one flaw made me switch to other laptop (XPS 13).
Why oh why?
Rather keep looking for something better and not pay extra for Surface branding and be able to upgrade/change components if needed.
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Our community has rated this post as helpful. If you agree, why not thank Corrosive
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Why oh why?
Rather keep looking for something better and not pay extra for Surface branding and be able to upgrade/change components if needed.
Our community has rated this post as helpful. If you agree, why not thank reqUser098
Full year of technical support and troubleshooting.
Eligible for replacement or refund within 1-year of receipt, if you are not satisfied.
anybody has exp. with this Amazon gurantee?
Full year of technical support and troubleshooting.
Eligible for replacement or refund within 1-year of receipt, if you are not satisfied.
anybody has exp. with this Amazon gurantee?
How is that essentially not renting? Full refund?
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Go with 85%