This is a great price, I bought the 5.5 qt Staub directly from Zwiling two months ago and paid $150 and that was a blemish on-sale (no blemish detected), but it was in that gorgeous red color which I prefer over the sage. I like the lid decoration as mine is just the standard round handle
How did you get the price match for
replacing with a different color? The email I got only said the amount paid will be refunded : (
That was a question, and I was wondering if they can do it.
Update: Was able to price adjust same item in different color. Just called them and told that I was exploring alternatives and see if I could get something similar and I don't care about the color for the price of canceled item. The agent was helpful and offered from available colors. Was able to get one in red for $125 + tax. Takes some patience while they work around and approx 40 mins on call. Good luck guys!
FWIW I called customer support and explained the situation. They told me I could buy another color but they wouldn't match the price of the basil one from the canceled order. I even called back and tried a second agent and got the same response. Said they can't price match a clearance item.
FWIW I called customer support and explained the situation. They told me I could buy another color but they wouldn't match the price of the basil one from the canceled order. I even called back and tried a second agent and got the same response. Said they can't price match a clearance item.
I also called and spent 50 minutes on the phone with them. Can't price match for a different color since it's a clearance item : (
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replacing with a different color? The email I got only said the amount paid will be refunded : (
replacing with a different color? The email I got only said the amount paid will be refunded : (
That was a question, and I was wondering if they can do it.
Update: Was able to price adjust same item in different color. Just called them and told that I was exploring alternatives and see if I could get something similar and I don't care about the color for the price of canceled item. The agent was helpful and offered from available colors. Was able to get one in red for $125 + tax. Takes some patience while they work around and approx 40 mins on call. Good luck guys!
https://imgur.com/a/n9htNBL