expired Posted by socaldoc • Oct 20, 2022
Oct 20, 2022 5:32 AM
Item 1 of 8
Item 1 of 8
expired Posted by socaldoc • Oct 20, 2022
Oct 20, 2022 5:32 AM
Costco Members: LG 29 cu.ft. French Door Refrigerator + 6.3 cu.ft. Electric Oven
+ Free Delivery, Installation & Haul Away$2,000
$2,000
Costco Wholesale
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My fridge stopped working in June. I called and requested it fixed. It was still covered by warranty.
They put an order in.
A week later I called and was told I have to wait a few more days. I call again and am told the order has to be re-entered. Wait for a call or call again in 9 days.
I call again still nothing. I go online and find out the LG repairman network is woefully inadequate and getting someone to fix your appliance under warranty is very difficult or improbable.
They say they'll replace or give me a return. I say replace they say No only a return. I say fine. They offer 1/3 the original price. I have no options. Ok I'll take your pittance.
I need to fill out paperwork. Ok I do it. I
I hear nothing for a couple weeks.
I call. Somebody did something wrong I need to resubmit. They email but don't respond to your emails. They text but don't respond to your texts. You call and ask to speak to a manager and you're on hold for hours and then they tell you a manager is gonna call you back. They never do.
I hate this company with a passion I didn't know I was capable of.
It's been 4 months. They never repaired the fridge that was under warranty. They offered me a ~30% refund. I've called/text/emailed must be 25-35 times. Spent hours on the phone. I still have no check.
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This unit does not have ice in the door dispenser.
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