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Store filter is empty.

813 1,426 February 5, 2026 at 08:20 AM
Hello Admin / Site Owner,

I hope you're doing well. I'm not sure whether this issue is specific to my account, but I wanted to ask for clarification.

I've tested the site using several major browsers (Chrome, Firefox, Edge, and Safari), and I consistently see the same behavior. On the left-hand side, the Stores filter appears, but when I expand it, the list is always empty on every page.

Could you please let me know whether this is expected behavior or if it might be an issue related to my account?

Thank you very much for your time and assistance, and apologies if this is a trivial question.

Best regards,
Jun
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Ruyi Pro
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emceep | Staff
02-05-2026 at 07:08 PM.
02-05-2026 at 07:08 PM.
Quote from Ruyi :
Hello Admin / Site Owner,

I hope you're doing well. I'm not sure whether this issue is specific to my account, but I wanted to ask for clarification.

I've tested the site using several major browsers (Chrome, Firefox, Edge, and Safari), and I consistently see the same behavior. On the left-hand side, the Stores filter appears, but when I expand it, the list is always empty on every page.

Could you please let me know whether this is expected behavior or if it might be an issue related to my account?

Thank you very much for your time and assistance, and apologies if this is a trivial question.

Best regards,
Jun
Attachment 19513267
Thanks for taking the time to make sure that we are aware of this issue, and for taking the time to test it using multiple browsers.

Unfortunately, this is a known issue, but I'm not sure when the fix for it may go out.
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